Professional Staffing Specialist

Shanon Williams

*** ******** ***** **, ********** GA 30116 770-***-**** ******.**.********@*****.***

Career Summary

Consistently drive positive cultural change, effective engagement, encourage performance, and instill confidence.

7+ years in the wire and cable manufacturing environment. Adept at supervising and developing employees, recommending solutions to improve processes, and implementing effective training programs to streamline productivity.

Education

MBA 2017

COLUMBIA SOUTHERN UNIVERSITY

·Concentration: Human Resources Management

BA 2009

UNIVERSITY OF WEST GEORGIA

·Major: Psychology

·Minor: English

Experience

PROFESSIONAL STAFFING SPECIALIST SOUTHWIRE MAY 2018 – JUNE 2019

Screen prospective employees and evaluate candidates for employment based on work experience and assessment scores.

Build company brand by attending career fairs and events as a company representative.

Work strategically with peers, business partners and hiring managers to ensure success.

Build workforce planning to alleviate lapses in working conditions.

SAP IMPLEMENTATION SOUTHWIRE FEBRUARY 2017-MAY 2018

Provide training and hyper care to 500+ employees at 12 different Southwire facilities across the US, Mexico and Canada.

Design and prepare training documents as well as create test data to be used with the material management, production planning, and distribution modules of Southwire’s SAP ERP system.

Software Implementation • Training and development • Data management

CUSTOMER SERVICE REPRESENTATIVE SOUTHWIRE SEPTEMBER 2015-FEBRUARY 2017

Served as the primary point of contact for 250+ customers by utilizing strong communication skills to forge long term relationships with external and internal business partners.

Root Cause analysis • Problem Resolution • Expedite solutions• Customer resolution and satisfaction.

MACHINE OPERATOR SOUTHWIRE DECEMBER 2011-SEPTEMBER 2015

Set up, maintain and operate machinery while ensuring the interminable and efficient running of production. Successfully assisted in achieving OSHA VPP recertification at multiple facilities.

Heavy equipment operator • Shipping and Receiving • Extrusion • Spot Welding

ASSISTANT MANAGER GAME STOP AUGUST 2008-APRIL 2012

Supervised and scheduled 15 employees.

Provided support to manager by opening and closing the store in a timely fashion, including interviewing, on boarding and training new employees, as well as updating and maintaining employee personnel files.

Skills & Abilities

Conflict Management • Multitasking • Change Management • Interpersonal Skills • Cultural Steward

Safety Team Lead • Allied ERG Member • Project Gift Volunteer • Southwire EMS First Responder • CPR/AED Certified

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