Data Entry Customer Service

Lori K Clayton

Objective

To seek permanent employment in a challenging, team oriented environment

Experience

**/**-**/**:Senior Nursing Care Services, St Joseph

Administrative Assistant

·Process and track Physician orders via both web base and paper form..

·Verify insurance for potential new patients.

·Tracking of patients that have been hospitalized, their status and when released to meet the needs of the patient.

·Work closely with field clinicians and administrators.

· Any other responsibilities that may arise.

01/13-07/14: Consumers Credit Union, South Haven

Teller, Member Service Representative, Loan Officer

·Perform daily teller transactions and balance cash / checks at end of day.

·Opening of new accounts.

·Processing new loan / credit card applications.

·Assist members with account questions, concerns or any other need they may have.

01/12-01/13: Kelley Services (Innovative Senior Care), Coloma

Business Office Associate

·Intake of new referrals and enter them into the system.

·Process physician orders and track any outstanding orders.

·Dailey census report as to new clients and clients that have been discharged.

·Answering phones, taking messages and relaying them to the medical staff in the field.

·Weekly reports of patients at each living facility.

02/06-08/11: deBest Inc., South Haven

Office Clerk

·Prepare and maintain route sheets for approximately 7 crews in spring, summer and fall and approx. 16 for winter season.

·Prepare monthly billing and close out at month end for 2 separate companies (deBest Inc and Lake Arvesta Farms).

·Post completed work and payments received daily.

·Contact customers regarding past due balances and assist them with account inquiries, services or other questions/concerns they may have.

·Prepare job costing at the end of each season

·Prepare Quotations for new projects / services

·Any other office duties that may arise.

08/02-02/06: Trelleborg Automotive, South Haven

Accounts Payable Specialist

·Processed accounts payable for 3 divisions using JBA system.

·Processed large quantities of paperwork on a daily basis and filed alphabetically under each division.

·Worked closely with plant personnel and audited physical inventories.

Responsible for processing employee expense reports for plant personnel.

Reporting and closing of month end.

06/95 - 07/02: Chemical Bank Shoreline, South Haven

Account Maintenance Group Leader

·Supervisor of 8 account maintenance employees within the operations department.

·Data entry of new accounts, account changes and atm / debit cards

·Process NSF items, Fed Returns, TT&L payments, non-posted items Garnishments and Levies.

·Daily balancing of General Ledger accounts

·Included on branch conversions as well as setting up spesifications within the internal system to ensure accounts are converted to Chemical accounts accurately.

· Data entry of large amounts of block entries (posting of transactions to g/l as well as personal accounts) daily.

·Verification of the previous day entries.

Education

1994: Bangor High School

Additional Education

I have been trained in leadership, Microsoft Word & Excel, Lotus Notes, Quickbooks, Google Drive, Abiword and various other internal computer programs, multiple accounting classes, diversity and customer service.

References

Available upon request

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