Employee Relations Human Resources

NAFEESA SHAIK

GROUP HUMAN RESOURCES MANAGER

BOARD CERTIFIED Human Resources Professional By The South African Board Of Peoples Practices

Commissioner Of Oaths

(SABPP HRP BCOM HRM HRM DIPLOMA SABPP ICB FINANCIAL MANAGEMENT VIP/SAGE PAYROLL CERTIFIED)

072******* 861********** Code 8 (EB) **********@*****.***

Individual with over 13 years of experience in the Human Resources Management Field and over 4 years of Human Resources Education. Ability to set priorities and meet challenging deadlines with an excellent command of English. Strong service orientation and ability to empathize with others. Self-Directed and Assertive individual with Initiative, Analytical and Problem Solving Skills. Ability to lead teams and empower staff. Ability to innovate and create new concepts. Ability to communicate and cooperate with everyone in the organization. Ability to communicate effectively in a multicultural, multinational environment.

EXPERIENCE

LINDE + WIEMANN R.S.A

Group Human Resources Manager_ (Automotive Component Manufacturing Plant Industry) Current

Talent Management including full responsibility for recruitment and selection function

Drive performance management initiatives and coordinate annual performance management process

Maintain sound employee relations and advise management on labour relations issues

Liaise with external stakeholders including labour unions and the department of labour

Drive compliance with attendance policies, procedures and practices

Drive compliance with labour legislation including EEA provisions, BCEA, Bargaining Council (MIBCO) & LRA provisions

Drive skills development initiatives and compliance to skills development legislation including WSP, ATR, learnerships, ABET, apprenticeships and skills programmes

Ensure maximum return on skills development grants

Develop, implement and drive BBBEE initiatives

Implement EAP

Oversee:

Employee Development Committee Process.

Compilation and Submission of Workplace Skills Plan to MERSETA.

Compilation and Submission of Annual Training Report to MERSETA.

Maximum return on grant payments.

Initiate improvement programmes.

Monitor Mentors, Assessors and Trainers.

Compile Training and Development Budget with T&D officer

Advise management on disciplinary, incapacity and grievance standards

Conduct conciliations and arbitrations

Liaise with stakeholders (staff associations, union officials)

Address labour relations queries

Attend shop steward communication meetings

Attend to labour relations issues

Implement, Initiate and Drive new Union with excellent benefits

Ensure recruitment and selection of employees meets legal requirements

Submit monthly Human Resources Report.

Accurate Employee records maintained.

Provide Strategic Direction on Human Resource issues.

Issues regarding: Payroll, staff, reports, audits, succession planning.

Maintain and develop long term systems and procedures

Maintain discipline and advise line managers.

Oversee the Administering of absenteeism points system

Draft EE Plans / Reports.

Ensure EDC Committee operative and involved.

Improve Employment Equity profile.

Workplace Programme established and functional.

Compliant with legislation and Code of Good Practice.

Provide strategic direction on Human Resources and Payroll issues

Supervise/Manage HR and Payroll personnel

FULL HR MANAGEMENT FUNCTIONS

GRW ENGINEERING

Group Human Resources Manager (Automotive Manufacturing)

Manages the day-to-day operations of the Human Resource office

HR Strategic Planning - Develop the organizational human resources strategy in compliance with corporate group strategy

Design the group human resources department structure, positions and process system in compliance to its strategic mandate

Review, amend and draft job description and qualifications required for the staff of the group human resources department Formulate HR Plans, Policies &procedures according to organizational objectives

Manages the administration of the human resources policies, procedures and programs

Carry out Departmental Development, Human Resource Information Systems (HRIS), Employee relations, Training and Development, Benefits, Compensation, Organizational development and employment

Recruiting and staffing

Performance and improvement systems

Employment and compliance to regulatory concerns and reporting

Employee development and training

Policy and documentation

Employee relations

Compensation and benefits administration

Employee safety, Welfare, Wellness and health and Employee services and counselling

Originate and lead HR practices and objectives that will provide an employee-oriented, High-performance culture that emphasizes empowerment, Quality, Productivity and Standards, Goal attainment and the recruitment and ongoing development of a superior workforce

Coordinate implementation of services, Policies and Programs through to Human Resources staff

Safety of the workforce; Ensure the implementation of company safety and health programs

Development of a superior workforce

Development of the Human Resources department

Development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance, procedures and guidelines to help align the workforce with the strategic goals of the company

Establish departmental measurements that support the accomplishment of the company's goals

Monitoring of the annual budget

Maintain employee-related databases

Prepare and analyse reports that are necessary to carry out the functions of the department and company

Prepare periodic reports

Develop and implement a performance management system that includes performance development plans and employee development programs

Establishment an in-house employee training system that addresses the company's training needs including training needs assessment

New Employee Orientation or on boarding

The measurement of training impact and transfer

Provide necessary education and materials to employees including workshops, manuals, employee handbooks and standardized reports

Conduct the recruiting planning meetings when needed staff is identified

Development of Human Resources policies for the company with regard to employee relations

Partners with management to communicate Human Resources policies, procedures, programs and laws

Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation

Advise managers and supervisors about the steps in the progressive discipline system of the company

Counsel managers on employment issues

Monitor of the company wage and salary structure and the variable pay systems within the company including bonuses and raises

Provide competitive market research and prepare pay studies to help establish pay practices and pay bands that help to recruit and retain superior staff

Provide payroll processing backup support

Develops and schedules benefits orientations and other benefits training

Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention

Assist with the carrying out of a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design and management

Employee Satisfaction Surveys, newsletters, employee focus groups, one-on-one meetings and Internet use

Monitor the organization's culture so that it supports the attainment of the company's goals and promotes satisfaction. Assists with the company-wide committees including the wellness, training, environmental health and safety, culture and communications committees

IOD submissions; Occupational medical preparations

Maintaining time and attendance

Full union/bargaining councils legislation understanding

Extensive knowledge of MIBCO legislation

HR Administration Prepare HR budget and ensure the activities within budget. Provide technical & Professional Advice to Legal Representative for legal proceedings related to HR.

Manpower Planning - Organize meetings with Management, plans for manpower as per requirements. Set up the working methodology for succession planning analysis, implementation and monitoring

Recruitment management Develop the recruitment and selection process to include: Appointment - Confirmation / Termination / Resignation /Procedures/Process Decide recruitment channels. Labour law – Ensure compliance with local labour laws and standards

Compensation Schemes & Benefits Management - Review and analyse the group subsidiaries: Jobs / roles Salaries, Ranking and benefit system.

Performance Appraisals and Management Formulate effective Performance Appraisal Policy, Procedures and ensure its compliance. Review and analyse the performance appraisal managing process

Management Set up policies and procedures for the treatment of employees horizontal and vertical inter organizational conflicts Enhance Organization communications Encourage and develop employee communications

Ensure proper management of Staff amenities and occupational and health safety

Human Resources Management Information Systems - Review and assess the HR module of the current ERP system Propose potential customization,

MASTERPARTS AUTOMOTIVE SUPPLY

Human Resources Generalist (Automotive Retail Manufacturing Industry) (Aug 2014 to Nov 2017)

Issuing and control of leave

Provident fund and UIF declarations

Time and attendance control

IOD understanding, control and legislation

Health and safety regulations

Recruiting and staffing logistics

Organizational and space planning;

Performance management and Organization development

Employment and compliance to regulatory concerns and reporting;

Employee orientation, development, and training;

Policy development and documentation;

Employee relations; Internal relations

Company-wide committee facilitation;

Company employee communication;

Compensation and benefits administration;

Employee safety, welfare, wellness and health

Employee services and counselling

Assists with the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs

Assists with the establishment of an in-house employee training system that addresses the company's training needs including training needs assessment, new employee orientation or on boarding, management development, production cross-training, the measurement of training impact, and training transfer

Assists managers with the selection and contracting of external training programs and consultants.

Assists with the development of and monitors the spending of the corporate training budget.

Administering compensation and benefit plans

Assisting in talent acquisition and recruitment processes

Conducting employee on boarding and help plan training & development

Administer compensation and benefit plans

Assist in talent acquisition and recruitment processes

Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

Promote HR programs to create an efficient and conflict-free workplace

Assist in development and implementation of human resource policies

Undertake tasks around performance management

Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates

Organize quarterly and annual employee performance reviews

Maintain employee files and records in electronic and paper form

Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Ensure compliance with labour regulations

Extensive knowledge of MIBCO legislation

ENGEN PETROLEUM

Human Resources Manager (Automotive/Petroleum) (June 2005 to Dec 2013)

Processing salaries and payments

Making payments for provident funds

Confirmation of employment ; Engagement and Termination of staff; Drawing up staff contracts; Recruiting and screening of employees to fill positions available; Organizing shift rosters

Issuing of leave and leave control

Capturing, storage and retrieval of HR information and documents

HRIS Employment wellness programs; Information management

Occupation health, safety and risk - ensuring full government compliance

Ensuring all legislations are being carried out appropriately

Induction of new staff; Ensuring proper training of staff

Prepare employees for assignments by establishing and conducting orientation and training programs

Performance management; Monitoring performance and offering incentives

Extensive Understanding of MIBCO

UIF ; SDL ; CCMA ; LRA ; BEE ; BCEA

Strategic planning

Representing the company at CCMA hearings

Conduct disciplinary hearings

Employee relations - interpret and administer employees’ contracts with respect to grievances, wages or salaries, employee welfare, healthcare benefits, pensions, union practices and other stipulations

Developing labour policies

Overseeing the management of industrial labour relations

Negotiating collective bargaining agreements with the union

Managing grievance procedures to handle complaints from unionized employees

Advising the human resources staff to ensure compliance with the contract

Consulting with executive management to get input into aspects of personnel policies

Developing new or revised union contracts

Compiling information on statistics and maintaining records of wage and salary surveys or correspondence

Safety and Security policy enforcements and violations

Occupational Health and Safety Regulations

Maintain organization staff by establishing a recruiting, testing, and interviewing program

Counselling managers on candidate selection

Conducting and analysing exit interviews and recommending changes

Maintain a pay plan by conducting periodic pay surveys

Scheduling and conducting job evaluations

Preparing pay budgets ; Monitoring and scheduling individual pay actions

Recommending, planning and implementing pay structure revisions

Ensure planning, monitoring and appraisal of employee work results by training managers to coach and discipline employees

Scheduling management conferences with employees

Hearing and resolving employee grievances

Counselling employees and supervisors

Designing and conducting educational programs on benefit programs

Ensure legal compliance by monitoring and implementing applicable human resource requirements

Conducting investigations

Maintain human resource staff job results by counselling and disciplining employees planning, monitoring and appraising job results

Work with managers to address learning issues, instruction problems or new educational needs regarding specific employees or departments

FULL HR MANAGEMENT FUNCTIONS

EDUCATION

Regent Business School - Bachelor of Commerce in Human Resource Management (NQF Level 7) Degree

– Currently Studying (3 years) – Final Year

Business Management 101 Economics Business Communication Business Management 102 Statistics Financial Accounting Commercial Law Recruitment Selection and Talent Management Performance and Compensation Management Human Resource Information Systems Labour Relations Training and Development Organisational Development Change Management Contemporary Human Resource Management Strategic Human Resource Management International Human Resource Management Organisational Psychology

Academy Of York (2017) (2 years) Human Resource Management National Diploma (NQF Level 5) Accredited by South African Board of Peoples Practices

Human Resource Management - Recruit and select candidates to fill defined positions Manage the induction of new staff Conduct an organisational needs analysis Develop holistic productivity improvement strategies and plans

SA Legal Framework - Demonstrate and apply an understanding of the Basic Conditions of Employment Act Demonstrate and apply an understanding of the Labour Relations Act with respect to Collective Agreements and Bargaining Councils Draft an employment contract Monitor and advise on substantive conditions of employment and related rights and obligations in an organization Apply the principles of employment equity to organisational transformation

Labour Relations Statutes - Facilitate the resolution of employee grievances Institute disciplinary action Conduct a disciplinary hearing Measure and assess the factors that influence labour productivity and establish the relative impact of each factor

Labour Dispute Forums - Describe the functions of mediating bodies in labour relations Demonstrate and apply an understanding of the CCMA Rules Demonstrate and apply an understanding of bargaining council rules

Statutory Considerations - Apply the Arbitration Act in dispute resolution Apply case law and judicial precedents to labour related issues Apply the Public Service Act in mediation Apply the Promotion of Access to Information Act in mediation Apply the Protected Disclosure Act in mediation Apply the Occupational Health and Safety Act and the Mine Health and Safety Act in mediation Apply the Compensation for Occupational Injury and Disease Act in mediation

Litigation - Apply principles of dispute management in labour relations Interpret unfair labour practice legislation in dispute resolution Analyse and interpret unfair dismissal in dispute resolution Describe the Promotion of Administration of Justice Act and the principles of Administration Conduct negotiations in labour mediation Identify and apply principles of law of evidence Establish basic principles of evidence in mediation

Conciliations & Arbitrations - Conduct a disciplinary hearing Conduct referrals in labour conciliation Conduct a pre-conciliation by telephone in terms of the CCMA Rules Conduct a labour conciliation process Manage and conduct an arbitration process Manage and conduct an In Line hearing

Awards & CCMA Processes - Consider a condonation application Consider advisory award in labour relations Write arbitration awards Consider rescission & variation applications

Skills Development Facilitator - Provide information and advice regarding skills development and related issues Coordinate planned skills development interventions in an organisation Conduct an analysis to determine outcomes of learning of skills development and other purposes Develop an organisational training and development plan Advise on the establishment and implementation of a quality management system for skills development practices in an organization

Workplace Education & Training - Facilitate learning using a variety of given methodologies Conduct outcomes-based assessment Promote a learning culture in an organization

Institute of Certified Bookkeepers (2016) Business Financial Management National Qualification (NQF Level 4) Accredited By Fasset (Grade 12 Equivalent)

Bookkeeping to Trial Balance - Introduction to business bookkeeping and accounting Value added tax and source documents Recording cash transactions Recording credit and sundry transactions Inventory systems Individual accounts for debtors and creditors and supplier general Ledger reconciliations The bank reconciliation process Drafting financial statements

Business Management - What is management Management and the environment Financial planning and control Costing and pricing Managing working capital Working with SARS Introduction to computing The windows operating systems Working with internet and email

Business Literacy - The key principals of effective business communication Spoken communication Written communication Work readiness Working with numbers Using interest rates in business Measure, analyse and communicate workplace data

SAGE UNIVERSITY (2019)

VIP Sage People 300

COLLEGE SA (2011)

Introduction to Business English Entrepreneurship Fundamentals of Business English Marketing Management Principles

Bonela Secondary School (2002)

SKILLS/SOFTWARE PACKAGES

Microsoft Office – Excellent VIP- Good

Acumatica – Excellent Partsmster - Excellent

ERP – Excellent Winbranch - Excellent

Clocking Systems - Excellent Time and Attendance - Excellent

Communication - Excellent Analytical/Critical - Excellent

Leadership - Excellent Confidentiality - Excellent

Conflict Management - Excellent Multitasking - Excellent

Attention to detail Excellent Assertiveness - Excellent

HIGHLIGHTS

Developed new policies and procedures in its entirety at Engen

Introduced more affordable medical schemes to Employees

Received an award of EXCELLENCE after only one year at Masterparts.

Portfolio created by myself in HR Management consisting of over 500 pages relating to all aspects of HR Management.

Introduced a new union that benefits both employee and company

Certified Human Resources Professional by The South African Board of Peoples Practices

REFERENCES AND CERTIFICATIONS AVAILABLE ON REQUEST

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