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Customer Care Representative

Location:
Lagos, Nigeria
Posted:
July 22, 2019

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Resume:

ONUCHUKWU PROMISE NKECHINYERE

No ** Jemtok Street Ago palace way Okota Lagos State.

ac9vos@r.postjobfree.com mobile:+234**********.

Professional Profile

Promise is a goal oriented and self-motivated individual who wishes to apply her transferable professional skills to the corporate goals of any firm and also achieving her own personal goals as well. An enthusiastic team leader and champion of social media tools and technology. A creative, adaptable, versatile and above all tactful and diplomatic communicator. Skilled also in organizational development, personnel management, budget and resource development, strategic planning, and dynamic team leadership.

Educational Background

Anambra State University July 2017

Anambra State, Nigeria.

Bsc. (Hons.) Geology (2.1)

Kezz foundation school, June 2012

Onitsha, Anambra State, Nigeria

Senior School Certificate

Ugborimmiri government school July 2006

Onitsha, Anambra State, Nigeria.

First School Leaving Certificate.

Work Experience

Star Exclusive Hotel, Jalingo, Taraba State Feb. 2018- Jan 2019

Hospitality Industry

Position: Receptionist/Customer care Officer.

Responsibilities:

Received and booked room for customers.

Handled both online and physical inquiries from the customers and forwards to the appropriate department for solutions.

Filed and kept records of customer’s information.

NATIONAL YOUTH SERVICE CORPS 2017-2018

Government Day Secondary School Koffai Taraba State.

Position: Mathematics Teacher.

Responsibilities:

Taught mathematics and administered tests and examinations to JSS1 students.

Prepared Continuous Assessment forms for students in JSS1.

Organized tutorials and ensured that students were well grounded on each subjects before examinations.

Rural Water and Sanitation Agency (RUWASA) Awka Anambra State.

April –Sept. 2016

Water Resources

Position: intern. (Assistant to the site supervisor)

Responsibilities:

Assisted in carrying out geological analysis.

Water quality testing and distribution.

DIMERC Computer Training School Onitsha Anambra State. 2012-2013

Information Technology (ICT).

Position: intern. (Assistant to the site supervisor)

Responsibilities:

Desk-stop publishing.

Computer instructor

Skills and Abilities

Very efficient in Microsoft Office packages – Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Always ready to learn and adapt to innovations.

Very good writing and communication skills

Good inter-personal skills

Personal Data

Date of Birth:10th July 1993

State of Origin: Anambra

Nationality: Nigerian

Marital Status: Single

Language Spoken: English

Referee

Available on request



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