Customer Care Representative
Resume:
ONUCHUKWU PROMISE NKECHINYERE
No ** Jemtok Street Ago palace way Okota Lagos State.
******************@*****.*** mobile:+234**********.
Professional Profile
Promise is a goal oriented and self-motivated individual who wishes to apply her transferable professional skills to the corporate goals of any firm and also achieving her own personal goals as well. An enthusiastic team leader and champion of social media tools and technology. A creative, adaptable, versatile and above all tactful and diplomatic communicator. Skilled also in organizational development, personnel management, budget and resource development, strategic planning, and dynamic team leadership.
Educational Background
Anambra State University July 2017
Anambra State, Nigeria.
Bsc. (Hons.) Geology (2.1)
Kezz foundation school, June 2012
Onitsha, Anambra State, Nigeria
Senior School Certificate
Ugborimmiri government school July 2006
Onitsha, Anambra State, Nigeria.
First School Leaving Certificate.
Work Experience
Star Exclusive Hotel, Jalingo, Taraba State Feb. 2018- Jan 2019
Hospitality Industry
Position: Receptionist/Customer care Officer.
Responsibilities:
Received and booked room for customers.
Handled both online and physical inquiries from the customers and forwards to the appropriate department for solutions.
Filed and kept records of customer’s information.
NATIONAL YOUTH SERVICE CORPS 2017-2018
Government Day Secondary School Koffai Taraba State.
Position: Mathematics Teacher.
Responsibilities:
Taught mathematics and administered tests and examinations to JSS1 students.
Prepared Continuous Assessment forms for students in JSS1.
Organized tutorials and ensured that students were well grounded on each subjects before examinations.
Rural Water and Sanitation Agency (RUWASA) Awka Anambra State.
April –Sept. 2016
Water Resources
Position: intern. (Assistant to the site supervisor)
Responsibilities:
Assisted in carrying out geological analysis.
Water quality testing and distribution.
DIMERC Computer Training School Onitsha Anambra State. 2012-2013
Information Technology (ICT).
Position: intern. (Assistant to the site supervisor)
Responsibilities:
Desk-stop publishing.
Computer instructor
Skills and Abilities
Very efficient in Microsoft Office packages – Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Always ready to learn and adapt to innovations.
Very good writing and communication skills
Good inter-personal skills
Personal Data
Date of Birth:10th July 1993
State of Origin: Anambra
Nationality: Nigerian
Marital Status: Single
Language Spoken: English
Referee
Available on request
Contact this candidate