Registration Coordinator and Program Specialist

Location:

Madison, WI

Posted:

July 22, 2019

Contact this candidate

Resume:

DOLAN CASSIDY

612-***-**** ********@***.***

EDUCATION

B.A. Political Science University of Minnesota May 2016 B.A. Gender Studies University of Minnesota May 2016 RELEVANT EXPERIENCE

Diverse Alumni Engagement Specialist Wisconsin Alumni Association August 2018 - Present

● Supporting student intern, overseeing projects, communicating between intern and leadership team

● Organizing and leading committee meetings with alumni, collaborating with campus partners on events and programs, planning and executing events, creating surveys, providing input on marketing and communications

● Creating surveys, mass communication with constituents, providing input on marketing, digital marketing and communications

● Initiating projects to make the organization more inclusive, supportive, and accessible to constituents Registration Coordinator Wisconsin Foundation and Alumni Association August 2017 - Present

● Using event registration software (Aventri) to create custom registration sites, creating and summarizing reports, database maintenance

● Balancing event finances, processing transactions and gifts, applying payments to records; working with gift processing, development and finance teams

● Excellent customer service, working with external clients, collaborating and problem solving with team Referral Specialist MN Literacy Center January 2017 - August 2017

● Answered calls in English and Spanish, assessed client needs, made referrals and recommendations to Adult Education classes and program

● Conducted volunteer trainings, organized and communicated with volunteers

● Collaborated with communications team on promotions and community outreach, created social media posts to promote programs

● Updated website and database with statewide information, created and summarized reports with presentations to internal team, analyzed data to suggest program changes, conducted clientele surveys for feedback and improvements

Administrative Assistant Daffodil Day School August 2016 - January 2017

● Organized finances and budgets, sent invoices to clients, collected tax information

● Software data entry, research, website updates

● Customer service, scheduling and childcare

Health Communications and Promotions Intern Planned Parenthood August 2016 - December 2016

● Data entry and research

● Event planning, outreach and promotions, social media upkeep

● Volunteer training and coordination

SKILLS

● Aventri registration software

● Microsoft Office

● CRM database management