Josh Pehl
Contact
Anoka, MN
******@*****.***
Objective
Throughout my career I have prioritized learning in developing my own skills. I am ready to take my support skills to the next level to drive organizational change through training and education of staff and end users alike. I bring both social and technical competency to any position.
Education
Concordia University
St. Paul MN
B.A. Communication Studies
B.A. Fine Arts
Experience
2015 - Present
EHR Analyst • Technical Support and Training • The Emily Program
Support End Users with MyAvatar EHR • Test and Facilitate Quarterly Updates • Develop and Implement New Forms and Processes • New Employee Education of EHR Systems • Created Strong Working Relationships with Staff
2013 - 2015
EMR Technician • Health Information Management • MNGI Digestive Health
Work Closely with Doctors and Clinical Staff • Obtain Health Records from Outside Facilities • Perform Within Deadlines Based on Patient Appointments • Manage Complex Test Results • Educate and Mentor New Hires
2011 - 2013
Business Accounts Specialist • Sales and Marketing • COIT Services
Managed Team of Four Preferred Customer Contacts • Improved management of commercial accounts • Organized Daily Schedules for Technicians
Key Skills
Health Care Technology • Educational Software •
Expert Communications •
Technical Aptitude •
Adult Education •
Desire to Help • Willingness to Learn •
Employee Profile
With a diverse career path, my skills in communication and business education have been consistently honed. I currently manage the Electronic Health Record training for new hires on a twice monthly basis. When not educating new hires on the system, I am developing the knowledge base and supporting users with additional training. I regularly have end users emailing my manager, happy with my clear and patient communication.
Community Leadership
Manage the website and social media presence for my church
Tutoring experience for both adults and young adults
Eagle Scout Award recipient
Software Skills
Microsoft Office Suite • Various EHR Systems • Visio • Sharepoint •
Ultipro Business Intelligence • GoToAssist • Wordpress