Objective

Looking to build a long-term career with opportunities for career growth and to keep up with the cutting edge of the technologies.

Experience

****-*******

Lebanese International University

Rayak

Senior Registrar Office

Responsible for providing quality student service in the area of registration and academic records, and to ensure confidentiality and accuracy of student records.

As the first registrar, established and managed a fully functioning registrar's office on a new campus.

Coordinated student information system; conducted preregistration completion, registration.

Produce and mail transcript

Process grades.

Monitor lists of graduates and rank undergraduates for graduation.

Organize student participation in commencement.

Managed more than 2000 students per semester; as a matter of registration and advising.

Have been able to handle the enormous amount of requests of the Academic representatives during the registration period.

Accomplished more than 1500 email per semester so far.

Organize applications for potential candidates, as well sorting out the best eligible candidate for the specific vacancy, then contacting the candidates to be interviewed by the general manager.

Summer 2010

Banque Du Liban

Zahle

Intern

Help with accounts receivable, payable and bank statement reconciliation.

Data Entry.

Credit Checks.

Summer 2010

AM Financials

Shtura

Intern

Monitor stock market performance.

Purchase new share issues.

Interpreting financial reports.

Persuading clients to buy or sell.

Administrating and evaluating client's investment holdings.

2017 L’Agenda Zahle

Part Time Teacher

Responsible for providing quality student service in the area of learning French and English language.

Education

2011

Lebanese International University

BA of Business Administration in Management

2014 Lebanese International University

Master of Business Administration in Marketing

Master's Thesis

Title: The relationship between customer satisfaction and service quality

Study of three service sectors in Bekaa, Lebanon.

Description: the main purpose of this study is to examine the relationship between customer satisfaction and service quality in service sectors with respect to the services quality dimensions.

2019 Lebanese International University

Teaching English as a Second Language

Under Education

2017-2018, Lebanese International University, TESL

Related courses include:

Practicum I: Teacher candidates undertake practicum (30 hours) which serves as an orientation to the teacher candidates, the teacher mentor, and the school. Normally, the teacher candidates and teacher mentors in this practicum are paired .Teacher candidates will be involved in observational and instructional activities in schools

Practicum II: This course is designed to provide pre-service student-teachers with the opportunity to acquire skills for effective planning, implementing, and evaluating instruction in a field-based setting. More specifically, students get opportunities of guided practice to teach under the supervision of an expert teacher. This practice teaching experience will develop the student’s self-confidence, security and commitment to teaching.

ADMINISTRATIVE ABILITIES

Maintaining an electronic and hard copy filing system.

Comprehensive knowledge of Microsoft suite.

Comprehensive knowledge of SPSS.

Effective organizational skills.

Resolving administrative problems.

Conducting research on behalf of managers.

Ensure office procedures and systems operate efficiently.

Handling requests for information and data.

Creating many forms (such as change of Major Form, Transfer Form, Transcript Form and many other forms) that made work flow smoothly.

Handling the HR; taking care of applicants in means of applications, sorting out best candidates, contacting them for any follow ups, and then leaving the final decision for the general manager.

PERSONAL ABILITIES

Attention to details.

Punctual and reliable.

Can work without supervision.

Ability to cope and work under pressure.

Good written and verbal communication skills.

Able to work as part of a team.

Having a patient outlook.

Ability to multitask and manage conflicting demands.

Ability to prioritize tasks.

LANGUAGES

Fluent in Arabic and French

Fluent in English

CERTIFICATES

Certificate of Proficiency in English (University of Michigan/Cambridge).

References

References are available on request.

Contact this candidate