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Customer Service Data Entry

Toronto, Ontario, Canada
July 21, 2019

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Attention: Recruiter

I am submitting this letter and resume regarding the position that is advertised with your team. I believe this position would fully utilize the strong communication and documentation skills that I have developed over the years in various office and direct communications settings. My experience combined with my innovation and result oriented drive would make me a valuable asset to your team.

Presently, I am enrolled in the Paralegal program at Sheridan College. I am looking to join your team where I can continue to grow professionally and continue my studies at the same time. I am strong willed, hard working, and take my work ethics and future very seriously. I am a perfectionist and know that I can master/conquer anything I put my mind to if given the opportunity.

I can organize and maintain confidential personnel files, and able to work collaboratively with management, staff, clients, external stake holders and other interest groups. I have strong understanding of documentation and delivery. I am proficient in Microsoft Word EXCEL, Office and Spreadsheet implementation.

I would be pleased to have the opportunity to attend an interview to discuss how I can contribute to the team. I am confident that if given the opportunity I can be an asset in this position. You can reach me at

647-***-**** or via email at

Best Regards,

N. Wamboldt

To work with your reputable team to continue to broaden and apply my knowledge and experience.


Able to prepare reports, briefing notes, work plans and evaluation reports

Proficiency with computer operations and program database systems; such as, Microsoft Word, Excel, Access and Microsoft Project applications

Exceptional communication skills: verbal/oral/written and the ability to write clear and concise reports

I have a strong administrative focus. I have experience organizing and providing leadership

Excellent customer service skills; frontline and telephone etiquette


October 2017- August 2018

Etobicoke, ON


•Took phone calls during designated hours for Pizza and food delivery

•Dealt with order complaints and resolution for company

•Managed emails and company promotions

Metro Infrastructure

March 2017 – September 2017

Brampton, ON

Admin. Assistant

• Developed reports/implemented data using Microsoft Excel, etc.

• Managed and carried out payroll on a day to day basis

• Responsible data entry and invoicing customers/contractors.

•Worked independently with minimal to no supervision

Canadian Tire

November 2015 – September 2016

Brampton, ON


•Professionally handled monetary transactions including cash, credit cards and gift cards

•Thoroughly knew the products within the store so that I could reliably help customers find what they were looking for

•Suggestively sold items on promotions to increase sales

•Responsible for balancing cash till and tracking all purchases or refunds

•Daily use of POS systems and how to use or troubleshoot issues

•Thoroughly communicated with management surrounding issues with customer service

Contributed to the continuous improvement within the company


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