REBECCA L. HARRIS
Syracuse, NY 13203
**********@*****.***
PROFESSIONAL PROFILE
Detail oriented and motivated professional with 20+ years of healthcare industry experience from the frontline receptionist/secretary to medical billing and everything in between. Ability to discreetly manage confidential and sensitive information as well as following policies, procedures and guidelines to assure consistent quality.
GENERAL CLERICAL AND MEDICAL OFFICE SKILLS
Front desk duties to include multiple phone lines; checking in clients/patients/vendors; scheduling appointments/consultations and surgeries; insurance verifications/authorizations for procedures and DME; posting charges/payments by patients and insurances.
Proficient in medical document reviews, obtaining patient’s histories, assisting patients into rooms and getting them ready to see the physician.
Experienced in dealing with people, both in person and on the phone.
Working knowledge of insurance EOB’s, payments, denials, resubmissions of claims and contacting insurances to follow up on payments.
Typing (60wpm), transcription, word processing and proficient in operating all office machinery.
Working knowledge of Microsoft Office Suite.
Skilled in medical record retrieval utilizing EMR/EHR and/or physical charts.
Medical software working knowledge of MEDENT, Practice Fusion, EPIC, NexGen, Medi-Soft, Chiro8000 and Q-Notes.
EDUCATION
Ultimate Medical Academy May 2017 – November 2018
Associates Degree in Medical Billing & Coding
WORK EXPERIENCE
Chiropractic Medical Office Assistant Nov 2018– June 2019
Companion Chiropractic Health Center Syracuse, NY
Hearing Operator for the Deaf in Call Center Mar 2018- Feb 2019
CSD Call Center - Communication Services for the Deaf Syracuse, NY
Self-Contracted At Home Medical Transcriptionist Aug 1999 – October 2017
Sobhy Electrodiagnostic & Pain Medicine Syracuse, NY
Release of Information Specialist/Area Site Customer Representative
Healthport Industries/Ciox Health Alpharetta, GA Feb 2015 – March 2017
Abstract Typist
Elite Abstract Services Syracuse, NY July 2013 – March 2014
Medical Assistant
Podiatry Services of CNY North Syracuse, NY May 2008 – Feb 2013