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OFFICE ADMINISTRATOR / TIMEKEEPER
Petroleum Company of Trinidad and Tobago 2015 - 2018 Managed day to day office activities to maintain overall efficiency, accuracy and timeliness
Created and updated records and databases with personnel, financial and contractual data in accordance with company policies Coordinated projects, events and schedules for senior members of the company
Compiled various monthly reports in accordance with the policies and procedural requirements of the company
Maintained time-sheets and monitored employee attendance to ensure payroll accuracy
Resolved administrative problems
CUSTOMER SERVICE REPRESENTATIVE
RBC Royal Bank 2013 - 2015
Ascertained and satisfied various customer needs by providing necessary account services
Provided exceptional time management, communication, and customer service requirements
Resolved problems and discrepancies concerning customers’ accounts Ensured transparency and accuracy of all financial processes to prohibit fraudulent activities
Maintained confidentiality and accuracy of sensitive documentation Provided customers with recommendations for profitable investment opportunities
ADMINISTRATIVE CLERK
National Energy Skills Center (Head Office) I 2010 - 2013 Provided support and administrative assistance to the President of NESC Maintained and updated both company and trainee files Provided support to the Business Development and Examinations and Records Department
Established and coordinated the enrollment process for new trainees Coordinated and supervised trainee examinations
Instrumental in the organisational achievement of ISO 9001 : 2008 Level Certification
Oversaw and supervised the work of junior staff
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I'm an experienced and innovative Executive
with over nine years of experience backed by
solid credentials in Organisational
management. Proven successes in office
management activities as well as the
implementation of administrative strategies
geared towards achieving organizational
growth and efficiency.
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Landline: 868-***-****
Mobile: 868-***-**** / 868-***-****
Email: *****.******@*****.***
Address: 1 Celestial Park Vessigny Village
LaBrea
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- Team management
- Project management
- Time management
- Networking expert
- Leadership
- Public Speaking
- MS Office Suite
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- Critical thinker
- Collaborative and efficient
- Excellent communicator
- Self-motivated
- Solution oriented
- Fast learner
- Meticulous
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- Business Management Workshop I 2013
- Emotional Intelligence I 2012
- Effective Business Writing I 2011
- Microsoft Office Suite I 2007
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AUSTRALIAN INSTITUTE OF BUSINESS
MBA Logistics and Supply Chain Management I 2017 -2018 UNVERSITY OF LONDON
BSc. Information Systems and Management I 2006 - 2011 R
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MR. KOFI TONEY I NATIONAL ENERGY SKILLS CENTRE (HEAD OFFICE) Manager, Testing Development and Administration
868-***-**** / 868-***-**** ext. 327
SHAREN LLOYD I RBC ROYAL BANK
Client Assistant Officer