Customer Service Sales Representative

SRI RAVICHANDRAN

Email : *********@*****.***

Phone: 705-***-****, Toronto, Canada

OBJECTIVE

Actively seeking a challenging position as an Accounting Analyst in a result-oriented company.

SKILLS

· Team Player · Analytical skills · Time management · Managerial skills · Organized

PROFESSIONAL SUMMARY

Over 3 years’ experience in Financial Management including Financial and Strategic Planning, Profit and Loss Management

Hands on experience in book keeping and knowledgeable in Accounting.

Led cross functional teams in planning, executing and implementing new business ideas and have hands-on experience in day to day managerial skills

Skilled in Microsoft excel and other Microsoft Office tools

Well-versed with QuickBooks

Knowledgeable in handling audit and skillful in customer service

WORK EXPERIENCE

Customer Service Representative (Garden Centre) April 2019- present

Home Depot, Canada

Provided assistance in customer’s project by drafting cost-efficient plans

Maintained and updated stock requirement of the department.

Skillful in cross selling and focused on understanding customer needs and offered tailored solutions

Analyzed buying trends to achieve set targets, promoted fast moving products

Excel in upselling the products and provided suggestions based on customer’s need

Junior Accountant Jan 2019- April 2019

Independent auditor, Canada

Assisted in Income Tax filing for multiple tax clients with different needs on understanding the Canadian Taxation Policy

Prepared and reviewed individual federal and state income tax returns

Reviewed financial records and advised against potential tax liabilities

Knowledgeable in taxation policy and maximum benefit permitted under the law of government and demonstrated this through ensuring clients received maximum returns.

Drafted and prepared journal entries, bank reconciliations and account payables.

Cashier & Deli Associate June 2018- Dec 2018

Walmart, Canada

Resolved billing problems, assisted in training of new hires, monitored cash limits and endured quality customer service.

Efficient in operating POS cash register, maintained and balanced accounts.

Reorganized cooking procedures for more efficient food preparation; this resulted in 18% reduction in wait time, and 15% increase in table turnover.

Oversaw daily inventory and restocking needs, adjusted order schedule to reduce weekly food wastage by 20%.

Sales representative May 2018

MAC’S Convenience store, Canada

Assisted customers with product issues and helped them match their products based on their requirements

Maintained and updated all digital and hard copy of vendor contract files.

Established a safe working environment for the team

Finance Intern July 2017-December 2017

Independent auditor

Prepared & analyzed various financial statements and income tax returns for various firms

Sorted daily transactions of the companies and recorded the data ensuring accuracy.

Assisted with the preparation of balance sheet for corporate companies and Government organizations

Reconciled financial discrepancies by collecting and analyzing account information

Prepared summaries of financial status by compiling information, prepared balance sheet, profit and loss statement and other reports.

Analyzed and integrated extensive investment activities with general ledger reports.

Human Resource Intern June 2016

Mercedes Benz & Honda

Organized and managed staff recruitment process using MS Excel and Word

Resolved company and employee issues by working with the Vice President by doing an in-depth analysis

Formulated spreadsheets, generated weekly payroll withholding tax reporting, monthly reconciliations and computed monthly bonuses.

Compiled department payroll reports for budgeting and to ensure accuracy

Proposed a project on Employee Retention and explicated the project to enhance the working environment for the employees and the organization.

Finance Intern December 2014

Pricol Limited

Assigned to analyze the accounting ability and increase profitability of the firm by lowering the costs

Trained under the Chief Financial Officer to comprehend the working of an organization from preparing all financial statements to making cost related decisions.

Worked with the inventory management team and recorded Accounts Payable invoices.

Kept track of the financial data using MS Excel and managed inventory

Pioneered changes in auditing procedures which increased the efficiency and helped the firm to be effective

EDUCATION QUALIFICATIONS

Investment Funds in Canada (ongoing) August 2019

Professional Accounting (CPA Level 1), York University, Toronto, ON Jan 2019- Aug 2019

Relevant Courses:

1.Financial Accounting 2. Micro & Macro Economics 3. Management accounting 4. Legal Principles in Canadian Business 5. Business Communication 6. Accounting Information System& Applied Capstone

Business Administration, Canadore College, North Bay, ON May 2018- December 2018

Relevant Courses:

1. Economic Policy 2. Mathematical Models 3. Market Research 4. Statistical Analysis 5. Entrepreneurship

6.Financial Planning 7. Employee Training and Development 8. International Business 9. Financial Analysis

Bachelor of Commerce (Hons), Shri Ram College of Commerce, Delhi, India June 2014 -July 2017

Relevant Courses:

1.Corporate Accounting 2. Cost Accounting 3. Management Accounting 4. Financial Management 5. Business Mathematics

VOLUNTEER SERVICES

PEMBROKE PUBLIC LIBRARY

Provided free income tax preparation assistance to low-income individuals

Prepared and computed taxes owed by following tax code

Uncovered potential deductions and credits showcasing strong understanding in taxation policy

Contact this candidate