Data Desktop Support

KIM REED-HOLLIE

Mobile: 281-***-****

Email: **************@*****.***

http://www.linkedin.com/pub/kim-reed/28/441/6ba

Skype Name: kreed_hollie

PROFESSIONAL SUMMARY

Supply Chain/Contract Management professional with in-depth procurement and contracting knowledge through more than 7 years within the oil and gas industry. Also, Business analyst and System, Data Analyst offering 10+ years’ work experience with the ability to collect business requirements and document system processes by using strong analytical and problem solving skills facilitating between Business and Information Technology and a strong team player with attention to details.

EDUCATION

●Prairie View A & M University

●BS, Computer Science Prairie View, Texas, August 1993

●CCNA Certificate –CISCO Networking

●Associates in Network Administration, Houston, Texas, May 2016

SKILLS AND QUALIFICATIONS

ERP/Databases: SharePoint, PeopleSoft, JD Edwards Enterprise One/ERP, EMC/Documented 5.25, SAP R/3, SAP AG,MM AS400, Net Weaver v7100, BJ Services Company Logistics, Manufacturing Engineering Database, MS SQL, ORACLE, Server 7.0, MS-Access,

Systems: Windows NT 4.0, Windows Vista, Windows XP, UNIX,

Software/Hardware: MS Professional Office 2007/2003, Adobe Premiere 9.0, Corel Office Suite, Visio, IBM PC platforms, LaserJet/Adobe Printers, Xerox K Intelligent Scanner 6200,

Internet/Email: Microsoft Outlook, Internet Explorer, Yahoo, Netscape, Google, AOL Explorer,

Programming Languages: Technical course includes Simulation and Modeling, Digital Logic, Database, Artificial Intelligence, System Analysis, Operation System and CPU Hardware, Pascal, FORTRAN, Data Structures, Assembly languages, C, UNIX, HTML JAVASCRIPT, browser capabilities, back end integration issue & image formats. Network system: Cisco and WINDOWS 7 Configuration

PROFESSIONAL EXPERIENCE

Oxy Oil and Gas, Houston, TX Mar 2014 to Sep 2018

Business Analyst/Contract Administrator

●Upload ORACLE ePricebooks, review the Pricebook line item in the upload template, assign to OXY-specific service master codes, and provide contract administrative support, reviewed invoices, created requistion and purchase orders.

●Run and track budgets spend as allocated to projects and initiatives in Spotfire and DISCOVER to highlight non-compliant contract spend and spend with suppliers that should be included in contracts, import/update pricing in Oracle Portal.

●Extract, transform and load data from source to production and create and maintain documentation pertaining to ETL processes.

●Develop solutions to leverage Oracle applications functionality for the Oracle Financial Suite of Modules

●Elevated issues and address with vendor, developments or construction new processes as they arise, thus building vendor relationships with customers and contract disputes and invoice resolution with Supplier.

●Identify process and system gaps in efficiency and other areas needing improvement.

●Evaluated questions and concerns with suppliers regarding new processes and build customer relationships, review invoices, supporting the contract administrator and buyers.

●Oversee the preparation and revision of contracts that involve the purchase of sale of goods and services. Create BPA and Oracle Contract Support documents and Participate in Supplier Performance Meeting.

●Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.

●Maintain an audit file and security of Vendor Master Data filing system for each contract, which will include original contract, all correspondence, changes /deviations, amendments, clarifications, payment schedules, and perform closing activities and needed.

●Analyze and take pro-active contract management actions using reports on Supplier / Category Contract spend and term and review Supply Chain business processesand data warehouse reporting.

●Serve as a liaison between Supply Chain and IT to assist or gather business requirements needed for systems and tools, system modifications, enhancements and implementations

●Build, develop, and maintain highly collaborative working relationships with the business and IT

●Experience with applications using Open Source technologies Java, perform intermediate to complex SQL queries. and understands data modeling concepts.

GeoSouthern Energy, Woodlands, TX Jan 2014 to Mar 2014

IT Technician

●Monitored security of all technology and input and maintain IP addresses.

●Assist with ISP Connectivity issues and follow procedures for confirmation of approved software and licensing availability, and work with management to determine appropriate steps for IT concerns and software deployment.

●Troubleshoot hardware, software, network operating system, connect, and set up hardware.

●Provide technical support to end users for software applications, and solving login and technical problem and begin process of escalation for evaluation and complex troubleshooting.

●Installing all required software and reset passwords, computer set up and relocation, set up, and move workstations; repairing PCs; imaging PCs; and troubleshooting printer problems and network connectivity issues of moderate complexity.

Anadarko Petroleum Corporation, Woodlands, TX April 2012 to July 2013

Business Analyst/ Contract Administrator

●Worked projects related to efforts such as: corporate data clean-up initiative; regulatory reporting; loading large amounts of BA data; and integrating BA data with other business applications for management group

●Enforce Master Data Record Accuracy Framework to ensure best practice, data optimization to meet business requirements, standardization of documentation, and influence accuracy levels across the Petroleum Customer Service Group

●Be the liaison between the business units, technology teams and support teams providing all ITS customer support services and maintain hardware asset inventory

●Extract, transform and load data from source to production and create and maintain documentation pertaining to ETL processes.

●Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, and Interface designs between SAP and CranSoft.

●Develop solutions to leverage SAP Applications functionality for the SAP Financial Suite of Modules

●Actively monitor the accuracy and quality of BA data in SAP

●Provide input in the long-term support and maintenance of Vendor Master Data/Customer data and data warehouse

●Analyze and recommend improvements to processing BA request and related applications

●Prepare functional specifications for reports, queries, interfaces, and application enhancements.

●Build relationships and partnerships with key stakeholders and vendors, develop and maintain highly collaborative working relationships with the business and IT

Baker Hughes, Tomball, TX Apr 2011 to Jul 2011

Data Analyst II Contractor

●Extracted SAP MM purchasing data for external customers and data warehouse

●Extract, transform and load data from source to production and create and maintain documentation pertaining to ETL processes.

●Used system JD Edward Enterprise One ERP to export GR/IR information pertaining to purchase orders

●Purged system master data information by using a variety of systems (ORACLE, MS, SQL DATABASE, and WINDOW PLATFORM)

●Created SAP AG Sales Order, Purchase Orders, and Header forms

●Creates and manages cross-functional teams, processes and information streams of the business and created Excel work orders

●Validated accuracy of customer, vendor, and partner Master Data Vendor filing information system in SAP for billing, invoicing, purchasing and payments

●Extracted SAP and JD Edward Enterprise One ERP master data reports for international Supply Chain vendors to confirm accuracy of data

SELF-EMPLOYED Jan 2010 to Apr 2011

IT Consultant/ Server Administrator

●Consulted with clients in the fitness, communication, and ac installation to define business objectives and desktop support

●Troubleshoot network, systems and applications identified and corrected malfunctions and other operational issues

●Configuring and maintaining computing environments for optimum performance

●Planning and implementation of application upgrades

●Maintenance updates, including communication of system changes and outages

●Installed processor, power supplies, hard drives, motherboards and other hardware

●Installed a variety of Software, Software updates, and Data base updates (ORACLE, SERVER 7.0, MS-ASCESS)

U.S. Dept. Of Commerce, Houston, TX Jan 1999 to Jan 2010

Data/ Business analyst

●Interpret the business requirements and develop business /functional specifications, and carry out business process analysis to document business requirements.

●Responsible for conducting up to 40 interviews of families and victims of crimes daily.

●Collected detailed information about persons victimized by certain types of crime, and

●Used SAP AG purchase order and material source data contained within Excel work orders

●Communicate data and information, and handle multiple tasks simultaneously

●Assessed and analyze data information, data entry and customer services

Veterans Memorial Computer Repair, Houston, TX July 2006 to July 2009

IT consultant/ Server Administrator

●Troubleshooting (Windows 7, Vista, XP) repairing, detect problems or errors and build desktops

●Installed all service software and Security software (Symantec, CC Cleaner, Microsoft Security Essentials, and Norton 360 MacAfee), retrieve/save data from hard drive.

●Assessed, analyzed, and Communication of data, using PeopleSoft

●Diagnosed problems, managed data, and integrated Operating Systems and desktop support

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