CURRICULUM VITAE

SIPHOKAZI CANICIA STUURMAN

E-mail address : ac9v7t@r.postjobfree.com

Cell : 063-***-****

Address : ** ****** ******, ********, ************

2195

BIOGRAPHICAL DETAILS

Date of birth : 22 September 1989

Identity number : 890-***-**** 088

Gender : female

Marital Status : Single

Nationality : South African

Languages : English speak, read and write

Xhosa speak, read, and write

Zulu/Sotho speak, read and write

KEY SKILLS

Client service; innovative; result oriented

Communication skills (Verbal and Written) skills

Ability to work both as part of a team and independently

Good interpersonal relation Skills

Planning and organisational Skills

Time Management and Professionalism

Problem solving (Conflict management skills)

Maintain high level of confidentiality

Computer literacy (MS Office)

EDUCATION

2007

Mary Mount High School: Senior Certificate (Grade 12)

English; Maths; Xhosa; Business Economics; Accounting

FURTHER EDUCATION

2008 - 2010

Name of Institution : NMMU

Qualification : Incomplete

Diploma course enrolled : Tourism

Subjects passed : Business Management, Travel & Tourism

Communications, Marketing, Tourism

Development, PR

ACTIVITIES & ACHIEVEMENTS

Sport : Played Basketball

Society : Member of Drama Society

EMPLOYMENT HISTORY/ WORK EXPERIENCE

Company name : WNS/Telkom

Position held : Consultant (Call Centre Agent)

Department : Assurance

Year : 2016 to date

Core duties : Assist customers with line related issues

Including; PSTN, Wireless devices, ADSL

Vumtel fibre and Telkom Optic Fibre

: Assist customers re internet related queries

Setting Internet & email, logging faults

and billing related issues.

Company name : MTN

Position held : Consultant (Call Centre Agent)

Year : 2013-2014

Core duties : Handling inbound & outbound calls

Company name : Iron Man

Position held : Tourist Guide

Year : 2008

Core duties : Handing out maps to tourists on arrival

Showing tourists accommodation

REFERENCES

Name : Mr Viwe Mesatywa

Position : HR Manager

Cell : 083-***-****

Name : Nomkhitha Budaza

Position : Team Leader

Cell : 073-***-****

Name : Israel Molusi Serame

Position : Manager

Cell : 082-***-****

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