Customer Service Contact Details

CURRICULIUM VITAE

OF

RACHEL SEIMELA

PERSONAL DETAILS

Surname Seimela

First name Rachel

Date of birth 1990-04-22

Id number 900**********

Marital status Single

Gender Female

Health Disabled female, Paraplegic (using crutches) a left leg amputee

Nationality South African

CONTACT DETAILS

Residential Address 14 Owl street Crystal Park

Benoni

1501

Postal Address P.O Box 20900

Crystal Park

Benoni 1501

Mobile number 078*******

Email Address *********@*****.***

EDUCATIONAL BACKGROUND

Highest Standard Grade 12(Matric)

Year 2008

Institution Wordsworth High School

Subjects Passed • Business studies

• Consumer studies

• Travel and Tourism

• English

• Life orientation

• Afrikaans

• Mathematical literacy

QUALIFICATIONS

Qualification Call centre training

Year 2013

Subjects and training • Introduction to call centre consulting

• Inbound and outbound calls

• Sales techniques

• Communication skills

• Customer service

• Telephone etiquette

• Cross selling and up selling

• Transferring and escalating calls

• Posture

• Interview skills

Qualification Business Administration SETA,

Year 2015- 2016

School BYTES people solution

Course name National certificate in business administration NQF level 3

EMPLOYMENT HISTORY

Company GE ( General Electric SA)

Position held Executive assistance

Reason for leaving Leanership contract

Position period 01/12/2014 to 31/09/2016

Contact details +271******** or 079*******

Manager and Reference Spencer Reid and John Watson Company Scooters pizza Rynfield

Position held

Reason for leaving

Position period

Cashier

Temporary

3 months 2011/06/30-2011/09/30

Contact details 011*******

Manager and reference Tshepiso Kunyamane

Company Justine cosmetics

Position held Sales consultant

Position period 6 months

Achievements and activities

2007 Distinction for mathematics and English grade 11 (exam set in Australia for schools

international assessment tests

2008 Matric pass

2005-2012 Helping out at a local children home

(Rethabiseng children home)

ABILITIES AND SKILLS

Working under pressure Customer service

Flexible and competent Computer friendly

Team building Excellent listener and liable

Preferences and desires

• To work in an environment that is full of challenges to illustrate my full potentials

• To add innovation and skills that I have acquired into a developing corporation

• Room for growth

Statement I hereby declare that the information rendered above is correct in every respect and also appreciate every opportunity given when taken into consideration.

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