Front Desk Office
Resume:
Nasser Altariqi
Front Dest Specialist
Assertive fresh MBA graduate who is self-motivated and with over three years of experiences in customer-facing support roles; precisely two years in luxury hotels. Proficient in Opera Software as well as Microsoft Office. Thorough and attentive to details in all professional matters. I am looking forward to apply my leadership skills and my passion at your hotel. ***********@*****.*** +1-514-***-****
North Vancouver, BC, Canada - https://www.linkedin.com/in/nasser-altariqi-31096b7a EDUCATION
06/2016 – 12/2018
Master of Business Administration
Thompson Rivers University
Kamloops, Canada
Participated in BC MBA Games in 2016 and won the first place overall
Co-Captain for BC MBA Games 2017 & 2018, achieved the first place for Dodgeball
Raised over $ 5,000 for Ocean Wise Charity, BC MBA Games 04/2009 – 03/2012
Bachelor of Hotel Management
King Saud University
Riyadh, Saudi Arabia
Obtained the Second-Class Honor with GPA 4.5 out of 5 WORK EXPERIENCE
01/2018 – 02/2019
Night Auditor+ Front Desk Agent
Holiday Inn Express
Kamloops, Canada
Successfully managed reservations, room assignments, and guests' preferences
Answered customer inquiries and resolved problems; such as payments, complaints, and direction to events
Reconciled all daily accounting data, both manual and computerized. Also, adjusting any incorrect data that has been mistakenly added
Recorded daily payments manually, prepare balance reports for collection, and updated logbook
10/2011 – 02/2013
Front Desk Supervisor
Rosewood Hotel
Riyadh, Saudi Arabia
Compiled daily record sheets, and receipts
Managed a busy, fast-paced office with professionalism and efficiency
Registered arriving guests, assigned rooms, and greeted them SKILLS
Excellent use of Opera
Problem-solving skills
Stay calm under pressure
Leadership
Knowledgeable of front office
operations
Proactive communicator
Open to learn
Courteous, service oriented and
willing to go an extra mile
Excellent use of MS Office and
computer
Flexible schedule
CERTIFICATES
Certificate of Proficiency In English Language And Culture Programs (2013 – 2015)
McGill University, Montreal, Canada
LANGUAGES
Arabic
Native or Bilingual Proficiency
English
Full Professional Proficiency
VOLUNTEER EXPERIENCE
2016 – 2016
Vice-president of Flying Club
Thompson Rivers University
Kamloops
Worked with TylAir Aviation Ltd in Kamloops to organize events about aviation and related workshop
Achievement
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Nasser Altariqi 2 of 2
WORK EXPERIENCE
07/2011 – 09/2011
Communication and Reservation Department
Four Seasons Hotel
Riyadh, Saudi Arabia
In this job, I learned to be a good communicator by using selling techniques to persuade potential guests to book rooms, or meeting rooms at the venue
06/2010 – 05/2011
Public Relations Coordinator
Janet Al Safwa Tourism Company
Riyadh, Saudi Arabia
In this job, my duties were but not limited to, attract shoppers, and promote sales and marketing campaigns for the company at malls 04/2009 – 07/2009
Receptionist
Al-Makhaled Trading & Contracting Ltd
Riyadh, Saudi Arabia
My main task was managing security passes and provide information and refreshments to visitors
REFERENCES
Michael Henry, Dean of the School of Business
Contact: *******@***.** – +1-250-***-****
Dr. Warveni Jap, Chair of International Business
Contact: ****@***.** – +1-250-***-****
Janine Oloresisimo, GSM at Sandman Signature
Contact: *********@*****.*** – +1-250-***-****
Aish Sharma, GM at Holiday Inn Express
Contact: +1-604-***-****
Ahmed Saber, Front Desk Manager at Rosewood
Contact: *****.*****@*****************.*** – +966-***-***-*** VOLUNTEER EXPERIENCE
2016 – 2017
A team leader of the School Orientation
Thompson Rivers University
Kamloops
Led new students and engaged them in activities to assist them in optimizing their understanding of the campus facilities
INTERESTS
Playing sports
(Dodgeball- Volleyball,
Wheelchair basketball)
Dancing
Playing Chess Bodybuilding
Cars and travel Volunteer work
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