Ravandeep Kaur

***, *** ********* *******

Kamloops, British Columbia V2C1T3

250-***-**** ac9v68@r.postjobfree.com

LinkedIn profile: linkedin.com/in/ravandeepkaur28

Objective

Organized and motivated college graduate seeks a Management position to utilize good communication skills, leadership abilities that should help the organization to achieve their goal.

Summary

Excellent communication skills which allow to interact efficiently with customers as well as with

employees. With education in Finance management and Human Resource Management.

Proficient at organizing task and resources. Capable of multi-tasking and meeting deadlines and

budgets. Well trained professional with almost two years’ experience related to managing

associates, department and employees.

Education

Thompson Rivers University (TRU), Kamloops, BC

May 2017-April 2019 Post Baccalaureate Diploma in Human Resource (HRM)

Lala Laj Pat Rai Institute of Engineering Technology (LLRIET) PTU, Moga (Punjab) India

August 2013- April 2015 MBA (Master of Business Administration)

In (Finance Management & Human Resource Management)

Jagat Sewek Khalsa College (Mehna), Moga (Punjab) India

August 2010- April 2013 BA (Bachelor of Arts)

Work Experience

Nandi Flavours of India Kamloops, BC

May 2018- May 2019 as Junior Chief, Multitask (Indian Restaurant)

Understanding Food safety.

Understand how to satisfy the customer (greeting, comfort, smile etc.).

Handle the cashier desk.

Clean up all the restaurant.

Lead all employees as a teamwork.

Comfort & Pacific Inn. Kamloops, BC

July 2017-August 2018 Supervisor & Room Attendant

3 months as Front Desk (all responsibilities as customer representative)

Provide training to new hiring employees.

Resolving the conflicts and concerns using good judgment to make decision for the employees.

Leading and motivating to a team doing work effectively.

Verifying the inventory and reading reports

Time management to provide room at right time and giving feedback to workers.

Double Tree (Hilton) Kamloops, BC

May 2018- August 2018 (seasonal) Front Desk Representative

Paras Spices Pvt. Ltd, Moga (Nestle Associated Firm)

December 2015- 2016 (one year) Assistant Manager / Front Desk

Understanding and Analyzing the Human Behavior.

Proficient in coordinating with the people.

Participate in Hiring process, conduct the interview and management.

Participate to solve the grievances and conflicts of the workers.

Answers the inquiries and resolves customer complaints according to guidelines.

All update Reporting to HR Manager.

Knowledge about couriers, parcel and tracking system.

Project

HR Practice in Age Diversity (In this project I understand How to manage the diversity (Inclusion) in an organisation to achieve the goal and improve the productivity).

Training & Development at Bharti Axa Life Insurance Ltd. (India)

(In this project I understand the recruitment process and give training to newly joined employees & Development process of existing employees).

Volunteer Experience

July 2017 Multicultural Society on Canada Day.

Sold different products, Organised event

September 2017 Student Representative, Volunteer Academic Integrity

Committee (Thompson Rivers Student Union)

Adjudicates academic integrity cases.

Educates faculty and students on issues and standards

relative to academic integrity.

August 2018 Student Representative, Volunteer SOBE, TRU.

Scheduling time table of new students.

Making new students familiar with myTRU and outlook.

Selecting Valedictorian for Convocations.

August 2013-March 2016 Team Lead/Co-ordinator Cultural Society LLRIET, Moga

Choregraphed and Lead the team and handle the budget for the event.

Talk to students and engage them in cultural society.

Solve conflicts and represent college on Events.

Attend monthly meeting and discuss issues.

Additional Skills

Proficient in Microsoft Office – Word, PowerPoint, and Excel.

Strong interpersonal and motivational, leadership skills.

Powerful oral communication skills in writing and verbal both particularly in group settings.

Strong Customer service skills.

Problem Solving and Detail oriented.

Ability to work in a team as well as individual.

References

Manpreet kaur: Manager in Comfort Inn.: 250-***-****

Ninia Javier (Lorena): Supervisor in Nandi Flavour of India: 250-***-****

Babita: Housekeeper Manager in Double Tree: 250-***-****

Rien Okawa (Academic Advisor- TRU): 250-***-****

Declaration:

I hereby declare that all the details given above are true to the best of my knowledge and belief.

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