Sales Manager

Paul L. Infantino

*** ********** ** ** • Atlanta, GA 30306 • 404-***-**** • ***********@*****.***

PRODUCT MANAGEMENT LEADER

Business savvy technologist with excellent communication skills. Known for leveraging cross- functional expertise to deliver and evangelize innovative products and features. Passionate about understanding customer needs and delivering data driven solutions that address them. Adept at growing and scaling product organizations in a global environment. AREAS OF EXPERTISE

Product Strategy & Roadmap

Digital Transformation

Technology Enablement

Innovative Development

Agile Methodologies

SaaS & IaaS Products

UI & UX Development

Cloud & Data Networking

Market Research

Data Analytics

MVP/Pilot Development

Capital Planning & Budgeting

PROFESSIONAL EXPERIENCE

PRODUCT LEAD – Kabbage, Inc. Feb 2018 – Present

• Lead Product team working with internal stakeholders and external customers to implement new products and features for cloud-based web and mobile applications

• Direct development of business process, quantify feature benefits and success criteria, user experience, wireframes, process maps and functional design/requirement documents

• Develop and communicate product vision and roadmap to set strategy for digital platform product enhancements while prioritizing the flow of work in an Agile development process

• Evaluate new business opportunities and build revenue projections. Lead design and marketing efforts for go-to-market strategy supporting sales teams for new Lines of Business DIR. OF TECHNOLOGY AND PRODUCT DEVELOPMENT – Cricket Wireless Mar 2015 – Jan 2018

• Direct a Product Team driving the P&L for the product portfolio of a $3.5B business by driving sales, improved customer experiences and product innovation through digital transformation

• Lead team of internal partners and external vendors to guide development using Agile methodologies for Software Define Network, POS, Mobile apps and SaaS subscription products

• Collaborate with key functional and technical stakeholders across the business to lead development and communication of the strategic vision and product roadmap prioritization

• Conduct market research to cultivate a thorough understanding of internal and external customer needs, then leverage key financial indicators to drive business decisions

• Provide thought leadership & translate vision into action by defining requirements, release increments, value proposition and success metrics to drive continuous product optimization

• Coach team to make customer focused decisions that ensure the product feasibility, viability, and marketability. Provide performance feedback and guide individual development planning Paul L. Infantino

797 Crestridge Dr NE • Atlanta, GA 30306 • 404-***-**** • ***********@*****.*** LEAD PRODUCT MANAGER - AT&T Business Mobility Jun 2010 - Mar 2015

• Manage Product team responsible for an $18M Capital budget to execute B2B strategic mobile/SaaS programs and projects including KPI analytics and dashboard development

• Managed the flow of work in an Agile as the business owner during planning meetings for strategic mobile/SaaS applications, including cloud-based messaging and Integrated portals

• Deliver product planning, based on business priorities, industry trends and market analysis

• Educate internal stakeholders on product capabilities, roadmap and infrastructure changes

• Serve as product subject matter expert on calls with current and prospective customers TECHNICAL SALES MANAGER - AT&T/BellSouth, Small Business May 2006 - Jun 2010

• Managed a team of 7-10 Sales Engineers responsible for delivering complex data networking, cloud-based solutions and infrastructure equipment, leveraging strong customer relationships

• Educated internal teams on the infrastructure and product catalog

• Supported the management and resolution of problems associated with product capabilities

• Managed solution implementation through cross-functional teams and customer resources ACQUISITION ACCOUNT MANAGER – BellSouth, Small Business May 2004 - May 2006

• Achieved 136% ($1M) of new business development revenue goals for voice and data services

• Acted as SME to assist peers in complex solution proposal development and needs clarification SR. SALES ENGINEER - Muetek Analytic Inc. Oct 1996 - May 2000

• Provided technical expertise for US sales team of international equipment manufacturer

• Designed, installed and maintained customized data solutions generating $7.5M in revenue PROCESS ENGINEER - 3M, OCELO cellulose sponge products May 1994 - July 1996

• Led manufacturing improvement projects aimed at understanding process performance

• Used Statistical Process Control methodology to develop and validate designed experiments ACHIEVEMENTS

• 2016 AT&T Summit Award (Highest Honor)

• 2016 Service Excellence Award

• 2017 Executive Development Program

• 2015-2016 Management Development Program

EDUCATION

UNIVERSITY at BUFFALO - BUFFALO, NY

Bachelors of Science Degree in Chemical Engineering

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