Manager Front Desk

Beverly Paynter

** ******* **. ********* ***

Phone: cell# 902-***-****

E:Mail: *.*******@*******.***

Objective: To earn a position in your company

Skills & Abilities

Excellent communications skills plus 14 years experience in customer service

•

• Patience & respectful towards others

• Hard worker & learns fast with new experiences

• 14 years management experiences

Employment History

1998 – 2002 Tim Hortons Water Street Summerside

Shift Manager

Duties:

Making sure customers are waited on in a professional manner. Addressing all customers & staff

complaints. Scheduling 50 staff members, inventory control and ordering, balancing and

depositing daily cash sales. Payroll & other store paper work, training, overseeing all aspects of

the store. Ensuring store sales and property issues are up to company standards

October 2002 – June 12th/08 MacCormacks Linkletter Hotel

Front Desk Manager(group sales)

May 2007 to March 2008: Country Pines Inn & Suites

Hotel accommodations Manager

( Live in hotel in winter to look after the

place. On call 24 hours a day)

Beverly Paynter page #2

Duties:

All aspects of a front desk management: including promoting & booking bus tours, scheduling,

balancing daily cash for hotel & restaurant, attending conventions in US& Canada for

promotional purposes, hire & train staff, oversee all hotel operations daily, address all customers

complaints including resolving all staff issues, maintaining accurate inventory control and

ordering. Responsibilities also include booking & co-ordinating conventions, overseeing lobster

suppers & receptions for motor coaches, daily correspondence with existing and any potential

new clients. Ensuring hotel issues such as repairs, housekeeping & front desk are up to standards.

March 2008 – Dec 2008 Quality Inn & Suites Charlottetown

Front Desk Agent

Dec 2008 – 2010 Quality Inn Garden of The Gulf S’Side

Front Desk Agent

May 2010 to July 2012 Carlton Cards:

Manager, All aspects of running the store, Hiring, payroll. Meeting budgets. Customer

service.

July 3rd 2012 – Jan 31st 2013 Bizou international

Manager, All aspects of running the store. Worked here till company closed this location.

June 2013 - 2014: Smart Set

Team Lead: Temp position until girl comes back from mat leave.

2015- 2016 GM subway Waterstreet location

2017 to present.

Charm Diamond Centre.

all aspoects of running a business,

Education:

Completed GED grade 12, 2002

First Aid Coarse 2018

Food & Safety Certificate 2002

References:

Oralie macKay: Manager at Charm Diamond Centre.

436-4403

Sheena Shaw: Manager Smart Set

902-***-****(c)

Colleen Cameron General Manager MacCormacks Linkletter Hotel

902-***-****(home)

Katherine Dewald Owner of Celtic Mist novelty shop

902-***-****(w) 902-***-**** (cell)

Contact this candidate