VENICE CAYE SANTIAGO DELOS SANTOS

Brgy. Upper Bicutan Taguig City

Contact Number: 091********

Email Address: ac9v4d@r.postjobfree.com

Objectives:

*To work for the progress of your company and establish myself in this work world eventually.

* To learn new skills and acquire knowledge about the position to be applied for.

Work Experience:

Diamond Rent A Car

Km 16.2 South Superhighway West Service Rd. Bicutan, Paranaque

Customer Service Representative

March 2017 – June 2019

Duties & Responsibilities:

Give a good and Quality Service to our clients as well as to our colleagues.

Answer phone, email, and walk-in inquiries.

Process Reservation/ Bookings of both Individual and Corporate Accounts.

Receive payment and ensure efficiency of everyday transaction/ collection.

Monitor Vehicle/ Car Masterlist.

Solar Grid Alternatives Inc.

Roxas Blvd. Pasay City

Senior Sales Admin / Executive Assistant

April 2016 – February 2017

Duties & Responsibilities:

Checking and Monitoring of Sales Expenses and Sales Itinerary.

Monitoring of Customer’s Data Sheet / Information / Sales / Finished Projects.

Monitoring and Releasing of Client’s Contracts.

Office Supplies Monitoring, Inventory & Requisition.

Monthly Sales Performance & Sales Expenses Report.

List down Minutes of meeting. Dealing with the Clients.

Other Office / Admin Task/s.

Emilio S. Lim Appliances

Alabang Muntinlupa City

Finance Trainee / Cashier

September 2014 – March 30, 2016

Duties & Responsibilities:

Our company offers Appliances in a cash or installment basis. As a Finance Trainee, Our major responsibility is to ensure and secure the money of our store in our everyday transaction and receiving payments/ issuance of receipt. Otherwise, to ensure that we'll have a 100% Collection every cut off, that all our customers will pay their monthly due dates. Also, to Market / Merchandise our products.

Check and Approve Customer's Installment Application

Monthly Reports and Administrative / Office Tasks.

Boardwalk Business Ventures Inc.

San Pablo Branch; San Pablo City Laguna

Sales Training Assistant- Marketing

July 2012- February 2014

Duties & Responsibilities:

Our major responsibility is to gather / contribute Sales to our branch. To market our products and existing promos. Having outside activities to encourage people to join in our business. Otherwise, to give a quality service to our customers. Conduct such Trainings, Meetings, Seminar and Orientation and teach them on how they will get a higher income in this kind of business; Direct Selling & Networking Company. Also, We Organize Events for our customers as well as for internal / office events.

Daily, Weekly & Monthly Reports. Powerpoint / Module Presentation and other Administrative / Office Tasks.

Seminars Attended:

Networking Marketing and Merchandising

Boardwalk Business Ventures Inc. Boardwalk Business Ventures Inc.

PSE Tektite Ortigas Center Pasig City PSE Tektite Ortigas Center Pasig

June 2013 May 2013

Salesmanhip Customer Service 101

Boardwalk Business Ventures Inc. Diamond Rent A CAR

PSE Tektite Ortigas Center Pasig City Bicutan West Servic Rd.Paranaque

April 2013 May 2017

Trainings:

Emilio S. Lim Appliances Boardwalk Business Ventures Inc.

Salcedo Village Makati City 5 Days Comprehensive Training

5 Days Company Training PSE Tektite Ortigas Center Pasig City

September 2014 July 2012

On The Job Training: On The Job Training:

ABS-CBN (Failon Ngayon) Manila Broadcasting Company

Mother Ignacia St. Quezon City 90.7 Love Radio; Pasay City

May 2011 June 2011

Awards & Recognition:

Diamond Rent A Car

Best in Customer Service

CSR of the of the Month

Boardwalk Business Ventures Inc.:

10 Days Comprehensive Training

PSE Tektite Ortigas Center Pasig City, August 2012

Best In Workshop, Best In Business Orientation Seminar, Best In Oral Recitation, Batch Valedictorian

Intermediate- Tertiary

School Newspaper Contributor / Feature Editor, Honor Student, School Organizations Active Officer,& Member, School Contest Participant & Awardee, Pelikul2ra Calabarzon Film Festival Awardee, Dean’s Lister

Knowledge and Skills

Writing and Oral Skills

Communication & Telemarketing Skills

Computer Literate

Handling People, Good Customer Service, Cashiering, POS/Credit Card Transactions

Hardworking, Willing to learn

Educational Attainment:

Tertiary: Secondary:

Laguna State Polytechnic University Calumpang National High School

Sta. Cruz Main Campus, Sta. Cruz Laguna Calumpang Nagcarlan Laguna

Bachelor of Science in Broadcasting 2004- 2008

2008-2012

Intermediate:

Mojon Elementary School

Mojon Liliw Laguna

1997-2004

Personal Data:

Age: 27 Height: 5’4

Birthday: June 18, 1992 Weight: 42kg

Birth Place: Taguig City Language: English &Filipino

Status: Single Mother: Grace Delos Santos

Nationality: Filipino Father: Virgilio Delos Santos

Character References:

Elaine Barrios Ellyrose Badel

Diamond Rent A Car IFEX

HR Assistant Sales Executive

097******** 090********

I hereby certify that the above information is true and beyond my knowledge and skills.

Ms. Venice Caye S. Delos Santos (Applicant)

Contact this candidate