Customer Service Sales
Resume:
VENICE CAYE SANTIAGO DELOS SANTOS
Brgy. Upper Bicutan Taguig City
Contact Number: 091********
Email Address: *************@*****.***
Objectives:
*To work for the progress of your company and establish myself in this work world eventually.
* To learn new skills and acquire knowledge about the position to be applied for.
Work Experience:
Diamond Rent A Car
Km 16.2 South Superhighway West Service Rd. Bicutan, Paranaque
Customer Service Representative
March 2017 – June 2019
Duties & Responsibilities:
Give a good and Quality Service to our clients as well as to our colleagues.
Answer phone, email, and walk-in inquiries.
Process Reservation/ Bookings of both Individual and Corporate Accounts.
Receive payment and ensure efficiency of everyday transaction/ collection.
Monitor Vehicle/ Car Masterlist.
Solar Grid Alternatives Inc.
Roxas Blvd. Pasay City
Senior Sales Admin / Executive Assistant
April 2016 – February 2017
Duties & Responsibilities:
Checking and Monitoring of Sales Expenses and Sales Itinerary.
Monitoring of Customer’s Data Sheet / Information / Sales / Finished Projects.
Monitoring and Releasing of Client’s Contracts.
Office Supplies Monitoring, Inventory & Requisition.
Monthly Sales Performance & Sales Expenses Report.
List down Minutes of meeting. Dealing with the Clients.
Other Office / Admin Task/s.
Emilio S. Lim Appliances
Alabang Muntinlupa City
Finance Trainee / Cashier
September 2014 – March 30, 2016
Duties & Responsibilities:
Our company offers Appliances in a cash or installment basis. As a Finance Trainee, Our major responsibility is to ensure and secure the money of our store in our everyday transaction and receiving payments/ issuance of receipt. Otherwise, to ensure that we'll have a 100% Collection every cut off, that all our customers will pay their monthly due dates. Also, to Market / Merchandise our products.
Check and Approve Customer's Installment Application
Monthly Reports and Administrative / Office Tasks.
Boardwalk Business Ventures Inc.
San Pablo Branch; San Pablo City Laguna
Sales Training Assistant- Marketing
July 2012- February 2014
Duties & Responsibilities:
Our major responsibility is to gather / contribute Sales to our branch. To market our products and existing promos. Having outside activities to encourage people to join in our business. Otherwise, to give a quality service to our customers. Conduct such Trainings, Meetings, Seminar and Orientation and teach them on how they will get a higher income in this kind of business; Direct Selling & Networking Company. Also, We Organize Events for our customers as well as for internal / office events.
Daily, Weekly & Monthly Reports. Powerpoint / Module Presentation and other Administrative / Office Tasks.
Seminars Attended:
Networking Marketing and Merchandising
Boardwalk Business Ventures Inc. Boardwalk Business Ventures Inc.
PSE Tektite Ortigas Center Pasig City PSE Tektite Ortigas Center Pasig
June 2013 May 2013
Salesmanhip Customer Service 101
Boardwalk Business Ventures Inc. Diamond Rent A CAR
PSE Tektite Ortigas Center Pasig City Bicutan West Servic Rd.Paranaque
April 2013 May 2017
Trainings:
Emilio S. Lim Appliances Boardwalk Business Ventures Inc.
Salcedo Village Makati City 5 Days Comprehensive Training
5 Days Company Training PSE Tektite Ortigas Center Pasig City
September 2014 July 2012
On The Job Training: On The Job Training:
ABS-CBN (Failon Ngayon) Manila Broadcasting Company
Mother Ignacia St. Quezon City 90.7 Love Radio; Pasay City
May 2011 June 2011
Awards & Recognition:
Diamond Rent A Car
Best in Customer Service
CSR of the of the Month
Boardwalk Business Ventures Inc.:
10 Days Comprehensive Training
PSE Tektite Ortigas Center Pasig City, August 2012
Best In Workshop, Best In Business Orientation Seminar, Best In Oral Recitation, Batch Valedictorian
Intermediate- Tertiary
School Newspaper Contributor / Feature Editor, Honor Student, School Organizations Active Officer,& Member, School Contest Participant & Awardee, Pelikul2ra Calabarzon Film Festival Awardee, Dean’s Lister
Knowledge and Skills
Writing and Oral Skills
Communication & Telemarketing Skills
Computer Literate
Handling People, Good Customer Service, Cashiering, POS/Credit Card Transactions
Hardworking, Willing to learn
Educational Attainment:
Tertiary: Secondary:
Laguna State Polytechnic University Calumpang National High School
Sta. Cruz Main Campus, Sta. Cruz Laguna Calumpang Nagcarlan Laguna
Bachelor of Science in Broadcasting 2004- 2008
2008-2012
Intermediate:
Mojon Elementary School
Mojon Liliw Laguna
1997-2004
Personal Data:
Age: 27 Height: 5’4
Birthday: June 18, 1992 Weight: 42kg
Birth Place: Taguig City Language: English &Filipino
Status: Single Mother: Grace Delos Santos
Nationality: Filipino Father: Virgilio Delos Santos
Character References:
Elaine Barrios Ellyrose Badel
Diamond Rent A Car IFEX
HR Assistant Sales Executive
I hereby certify that the above information is true and beyond my knowledge and skills.
Ms. Venice Caye S. Delos Santos (Applicant)
Contact this candidate