Manager Customer Service

DENNIS OLADIMEJI

N E T W O R K S U P P O R T

M A N A G E R

* * * * * 4 3 3 8 0 8

* * * * * 5 2 1 5 3 2

d e n o l a d 0 0 7@g m a i l . c o m

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P E NCINEMA, AGEGE.

C O N T A C T

EXPERIENCE

With I.T Management and technical

skills seeks a position of Enhancing

Organization Efficiency, Strong

customer service attitude,

Exceptional Organizational Ability,

Quality productivity and making a

Significant contribution to the

Growth of an Organization.

O B J E C T I V E

• Managing and supervising the core division in

Engineering Dept. with there Head Supervisor.

• Responsible and Enforcing project management for the company, Network design, Implementation and

integration of Base stations and sub-base stations.

• Having reports of other sub-head division in

Engineering Dept. to analyze network status, traffic monitoring and submission of reports to C.T.O and

management periodically.

• Reports of all Engineers operating in office, N.O.C and Configuration Dept. or field (Site survey and

Installation Engineers) on their everyday work

Activities and Network support Activities to duly submit to Network support manager 1 for review and update of Engineering Dept. progress.

• Provide technical knowledge in strategic performance management methodologies, process assessment work

and the application of the technology to business.

• Executed and maintained Base stations project and disciplines in the areas of:

Project schedule and quality management

Communication and interpersonal skills

Human resources management

Cost and project perfection

Risk/issue, update and review management

Procure and change management.

NETWORK SUPPORT MANAGER.

PHONETIME TELECOMS MAY 2009 - DEC 2017

GENERAL SUPERVISOR/ADMINISTRATOR

• General Supervisor supervising I.T facility and

Equipment.

• Personal Assistance to managing Director.

• Execution and integration of management plans on I.T projects and other projects.

• Taking record of all Accounting Documentation and submission to the management.

• Maintaining I.T facility and making sure of internet facility is available 24/7 in the hotel.

IKEJA CAPITAL CITY HOTEL APR 2008- JUNE 2009

LAGOS STATE UNIVERSITY 2009 - 2015

BACHELOR OF SCIENCE

EDUCATION

E D U C A T I O N

SAINT JOSEPH SECONDARY SCHOOL 1998 - 2004

SENIOR SECONDARY SCHOOL (WAEC)

COORDINATOR/I .T ADMINISTRATOR

• Time ticketing/sales to customers.

• Coordinating/Assisting customers on inter-

connectivity issues.

• Giving proper Accounting of tickets sales to the Director

• Monitoring and managing sales of tickets, computers and other Equipment in the cafe.

Managing and running all activities of the cafe.

DIVINE GLOBAL CAFE JAN 2004- OCTOBER 2004

P R O F E S S I O N A L T R A I N I N G

ACHIEVED AND ACQUIRED PROFESSIONAL TRAINING

(AWAITING CERTIFICATION). 2012 - 2013

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA)

PHONETIME TELECOMS. 2011 - 2012

LAN/WAN NETWORK ADMINISTRATOR

OAKTECH TECHNOLOGY. 2005 - 2006

DIPLOMA IN COMPUTER ENGINEERING

DIPLOMA IN SYSTEM SOFTWARE DEVELOPMENT

P R O F I L E & S K I L L S • Seasoned skills, With Outstanding project planning, Execution, Monitoring and Resource balancing skills with ability to support multiple simultaneous projects in a matrix Organizational Structure.

• Technical in designing, implementing and managing LAN (Local Area Network),WAN (Wide area Network),

Internet-work and Extra-net.

• Experienced in coordinating, Motivating and

Monitoring other I.T Engineers to deliver the best of their Ability both in Office and Field work.

• Designing and Enhancing Network Structure and

projects Execution.

• Computer Networking and inter-networking, System Software Maintenance.

A W A R D S PHONETIME TELECOMS

MOST OUTSTANDING SUPPORT MANAGER I JAN 2017

PHONETIME TELECOMS

BEST NETWORK ADMINISTRATOR OF THE YEAR

JAN 2016

PHONETIME TELECOMS

BEST STUDENT AWARD

(OVERALL STUDENT IN NUTRITION STUDY) I MAY 2004

• Eager to learn new skills and apply existing skills where necessary.

• Good presentation and communication skills.

• Decisive capability to identify, prioritize and

coordinate steps to resolve demanding and /or

business critical problems.

• Strong knowledge in conceiving plans and Executing, Implementing and Integrating projects.

• Ability in preparing to accept and overcome difficult challenges.

• Versatile and Energetic in project planning,

Execution and implementation.

• Proficient and committed in line and scope of my duties.

• Coordination and composure even in a stringent

working Environment.

P R O F E S S I O N A L A T T R I B U T E S

R E C R E A T I O N • Reading religious and Online motivational Books/Articles.

• Reading and listening to ICT News and magazines.

• Watching motivational films and getting motivated. R E F R E E S Available on request.

Contact this candidate