Medical Office Staff
Resume:
VANESSA GREY V. PALERACIO
Block *, Street **, Farwaniya, Kuwait
Mobile No.: 502-85887 (viber/whatsapp)
Email Address:
********************@*****.***
CAREER OBJECTIVE:
To be able to work in highly respected company who will help me apply, enhance, expand my knowledge and skills, and explore new things regarding the field of my career. EDUCATIONAL ATTAINMENT:
TERTIARY : University of the East - Manila
Bachelor of Science in Business Administration
Major in Management
2002-2007
SECONDARY : Manuel S. Enverga Academy
Sampaloc, Quezon
1998-2002
WORKING EXPERIENCE:
BDO Equitable Tower Office Staff
Makati City, Philippines
2007-2008
Work Descriptions:
• Responsible for maintenance of company documents, filling, copying and sorting.
• Maintain the integrity of working documents and update documentation when revised.
• Maintain system for document storage and retrieval, and help train employees on efficient system usage.
• Responsible for performing clerical and administrative duties in an office setting.
• Responsible for word processing, typing, bookkeeping and answering of telephones. Americana Kuwait Food Company Cook / Cashier - Guest Expert Al-Jabriya Branch, Kuwait
December 2009 – March 2015
Work Descriptions:
• Courteously greeted customers.
• Recorded customer's order at drive thru and counter.
• Collected cash and made correct change.
• Counted money in cash drawer in the beginning and end of work shift.
• Monitored orders and ensure they arrive in a quick and in organize manner.
• Prepare foods and beverages, using proper safety precautions and sanitary measures.
• Resolved customer needs using professionalism and sensitivity. Dar Al-Baraa Medical Center Cashier / Secretary / Receptionist Jabriya, Kuwait
March 2015 to Present
Work Descriptions:
• Register patients according to established protocol.
• Greet and assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information.
• Inform patients of medical office procedures and policy.
• Maintain and manage patient’s records.
• Move patients through appointments as scheduled.
• Answer incoming calls and deal with inquiries. Transfer calls as required.
• Schedule patient appointments.
• Complete other clerical duties as assigned.
• Perform other clerical receptionist duties such as filing, photocopying, collating, etc.
• Ensure reception area is well maintained, neat and clean.
• Collect co-pays and payments.
• Process transaction to the cash register by effectively and efficiently handling cash and credit card payments.
• Sending emails to insurance companies and any work-related documents.
• Sending approval for patient’s medical insurance in Globemed, NAS, Wapmed, Metlife and GIC.
COMPUTER LITERACY :
Microsoft Word
Internet Surfing
Outlook
HIGHLIGHTS OF QUALIFICATIONS:
More than 4 years’ experience as Clinic Receptionist, Cashier and Secretarial Job.
Effective communicator, attentive listener, patient and diplomatic. Highly skilled in personal interaction to individuals.
Good sense of humor and is willing to be trained for the adaption of the new working environment.
Trustworthy and reliable and efficient.
Hardworking
Responsible
Positive Thinking
Team Player
PERSONAL INFORMATIONS:
Age : 33 years old
Birth Date : October 08, 1985
Birth Place : Sampaloc, Quezon, Philippines
Civil Status : Married
Citizenship : Filipino
Religion : INC
Sex : Female
Height : 5’4
Language : Tagalog/English/Arabic
Civil ID # : 285********* (June 08, 2020)
Passport # : P5085130A (Nov. 19, 2022)
CHARACTER REFERENCES :
Mr. Abdel Nasser
Restaurant Manager - Americana Company
94000215
Ms. Sara Alkholy
Accounting Department – Dar Albaraa Medical Center 50032211
Dr. Marwa Ibrahim Saad Elsheshtawy
General Dentist – Dar Albaraa Medical Center
50790235
I hereby certify that the above information are true and correct to the best of my knowledge and believe.
Vanessa Grey V. Paleracio
Applicant
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