D365 Developer

PROFESSIONAL SUMMARY

Microsoft Certified Dynamics 365 CRM Developer/Admin with 5 years of hands on experience in requirements gathering, architecting, customizing, configuring, custom coding, performing implementations, maintenance, testing, training and deploying MS CRM On Premise and Online (Dynamics 365, 2016, 2015, 2013) applications using Microsoft Dynamics CRM OTB Tools, SDK, Java script, C#, HTML, Bootstrap.

CERTIFICATIONS

Microsoft Specialist: Microsoft Dynamics CRM 2016 Customization and Configuration, Microsoft, 2017

Microsoft Certified Solutions Associate: Microsoft Dynamics 365 Customization and Configuration, Microsoft, 2018

Microsoft Certified Professional, Microsoft, 2017

Certified Scrum Master, Scrum Alliance, 2017

TECHNICAL EXPERTISE

Languages

C#, SQL

.NET Technologies

ASP.Net

Dynamics CRM Tools

Ribbon Workbench, XRM Toolbox, Developer Toolkit

Software Methodologies

Agile, Scrum, Waterfall

Databases

SQL Server, MS Access

Web Technologies

HTML5, CSS3, AngularJS, Bootstrap, XML, JavaScript

Microsoft Tools

Dynamics 365, Share Point, Visio, MS Office Suite, Power BI, TFS, Azure

PROFESSIONAL EXPERIENCE

Creative Systems and Consulting

September 2017 to Present

Senior Dynamics CRM Developer

Developed and supported multiple MS Dynamics CRM applications.

Acted as main technical resource on several MS Dynamics projects from research, software design, coding, debugging, testing to delivery and user support, as well as overall analysis, and constantly influencing the direction of the team.

Created/updated custom entities, forms, custom actions, workflows, business rules, in Dynamic CRM 2013/365.

Developed, debugged and deployed C# plugins, custom workflow activities to extend functionality.

Developed complex JavaScript for validation, fetched data with ODATA, SOAP and WebApi calls

Created portals for end users using inbuilt Dynamics 365 portals and hosted entity forms, web forms, entity lists which allowed external users to create new applications, edit existing data and read existing data.

Designed custom Power BI reports and integrated Power BI reports in Dynamics 365 dashboards

Collaborated with team using JIRA. Tracked Epics, User stories and estimated time for tasks.

Designed and Developed highly customized custom web pages using Bootstrap and integrated into D365

Performed Data migration and integration using KingswaySoft SSIS Connector

Configured Dynamics CRM/365 Integrations with Skype, OneNote, DocuSign

Configured SharePoint integrations with Server-Side Integration in Dynamics 365.

Configured Email integration using Server-Side Synchronization and set up Dynamics 365 app for Outlook.

VersaTech Inc.

January 2017 to August 2017

Dynamics CRM Developer

Columbia, MD

Worked on a highway safety application developed using Dynamics CRM.

Actively participated in all phases of SDLC

Developed OTB CRM customizations and extended application functionality with C# plugins, custom actions, debugged plugins using Plugin Registration Tool, edited the site map and command bar using XRM Toolbox and Ribbon Workbench, added JavaScript and HTML web resources.

Created and enhanced OTB and custom entities, fields, forms, workflows custom actions, custom views, reports, dashboards, security model and business process flows.

Syneren Technologies

May 2014 to December 2016

Dynamics CRM Developer Analyst

Arlington, VA

Integrated Dynamics CRM application to an external custom web portal using Organization Service. Developed the custom portal using ASP.NET MVC 5(C#), AngularJS, Bootstrap, HTML5, CSS4, and JSON technologies. External users using CRM can perform CRUD operations on data that is retrieved from Dynamics CRM.

Collaborated with team on source code management using TFS and mapped business requirements into technical specifications by creating user stories, product backlog and backlog grooming in TFS.

Demonstrated superior communication skills with stakeholders in gathering requirements, demoing the application, debugging issues and clarifying requests.

Trained end users in the CRM application and provided one-on-one assistance in troubleshooting issues.

Produced technical documentation relating to developed applications (i.e. business process flows, software requirements specification, technical design document, user roles matrix, test scripts)

EDUCATION

Master of Science in Information Systems G.P.A: 3.40 / 4.00

May 2014

George Mason University

Fairfax, VA

Bachelor of Engineering in Computer Science G.P.A: 3.70 / 4.00

May 2012

GITAM University

Visakhapatnam, India

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