Analyst Management

Farzad Seifi

416-***-**** **.*****@*****.***

Qualifications

•Over 5 years’ experience providing Technical Analysis, Financial Business Analysis and Business Process Analysis

•IIBA (International Institute of Business Analysis) certified business Analyst

•Documentation skills to create Business Requirements Document (BRD), Functional Requirements Document (FRD), Requirements Traceability Matrix (RTM) and Use Cases Specifications

•Knowledge of relational database management systems (RDBMS)

•Familiar with Business Analysis Life Cycle, process modeling using UML methodology for creating Use Case Diagrams, Activity Diagrams and Sequence Diagrams

•Well versed in Change Management, Impact Analysis, and Gap Analysis

•Excellent motivator with a proven ability to work collaboratively in a strong team concept environment

•Knowledge of System Development Life Cycle (SDLC), Project Management Framework (PMF) and Risk Management

•Proficient in SQL, SharePoint, Microsoft Visio, Word, PowerPoint, Excel, Outlook, Jira, Internet applications and Familiar with Tableau

•Strong ability to multi-task in a dynamic, fast-paced environment

Professional Experience

Enterprise Technical Analyst Jan 2018-Jan 2019

BlackBerry Limited, Waterloo, ON

•Participated in several beta tests of new software/hardware and version releases to check if the new products meet the user’s requirements

•Took ownership of cases and brought resolution to customers issues, Reproduced issues and determined root causes

•Identified and documented potential software/hardware defects, researched and reviewed technical documentation

•Provided and tracked the new Feature Enhancement Requests in order to address the customer’s specific requirements

•Defined and prioritized the software requirements for the new software and other technologies

•Created new/updated Knowledge Base documentation as required and fostered open communication within the team

•Worked with support departments to ensure product improvement and enhancements meets customer requirements

Financial Business Analyst 2014-2016

LEICA B&B, Richmond Hill, ON

•Consolidated and analyzed financial data (budgets, income statement forecasts etc) by taking into account company’s goals and financial standing

•Conducted business studies on past, future and comparative performance and develop forecast models

•Created data visualization to effectively convey finding

•Performed BI research on competitors and provided results and findings to senior management

•Identified business trends utilizing real data, compiled analysis reports

•Engaging with clients to analyze business requirements, opportunities and defects

•Exported data to external sources through reports or spreadsheets

•Increased revenues for company in a lead generation environment that emphasizes quality over quantity

•Understood investment goals and recommended asset selection strategies

EDUCATION

IIBA Certificate 2018

International Institute of Business Analysis

Information Systems Business Analysis (Post Graduate Program) 2016-2018

George Brown College

Bachelor of Business Administration 2004-2010 Allameh Tabatabai University

French language knowledge (B2, B1 TCF Certificate) 2010-2012

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