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Pharmacy Technician Customer Service

Location:
Knightdale, NC
Posted:
July 18, 2019

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Resume:

Lisa McGuire

CPhT

Raleigh, NC *****

ac9up9@r.postjobfree.com

919-***-****

Certified Pharmacy Technician with over 14 years of pharmacy experience. Self-starter with extensive knowledge of Medicaid, Medicare and Prior Authorizations procedures. Authorized to work in the US for any employer

Work Experience

CPhT Certified Pharmacy Technician

Carolina Behavorial Care Pharmacy - Durham, NC

August 2018 to January 2019

Patient Care Coordinator (CPhT)

C3 Healthcare RX - Raleigh, NC

August 2017 to August 2018

I currently am a Patient Care Coordinator, Doing in home visits with Aetna patients and post acute patients. I do medication reviews of all the patients medications, Looking for duplicated therapies and drug interactions.

Lead Pharmacy Technician

Carolina Behavorial Care Pharmacy - Durham, NC

August 2016 to April 2017

Handled all aspect of the daily pharmacy

CPhT Pharmacy Technician

Walmart - Wake Forest, NC

November 2004 to May 2016

Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Processed up to 200 prescriptions on high volume days with 100% accuracy. Followed state and federal record keeping guidelines for legend drugs and controlled substances.

Education

High school

High school

Skills

Front Office, Front Desk, Patient Care, Scheduling, Organizational Skills, Billing, Receptionist, EMR, Data Entry, Microsoft Word, Outlook

Certifications/Licenses

CPhT

November 2019

Medical Terminology I and II

CPhT

November 2017 to Present

Additional Information

Skill Highlights:

• HIPAA trained

• Extensive medical terminology knowledge

• Efficient and accurate counting and pouring expertise

• Strong background in FDA drug safety

• Strong decision-making ability

• Expert understanding of Medicaid

Medicare



Contact this candidate