Manager Project

Clement Chirenje (FRM)®

Harare, Zimbabwe +263-***-***-***

www.linkedin.com/in/clement-chirenje-41872580 ***************@*****.***

Business Analyst

Risk Analysis Financial Strategy Process Design

An accomplished business analyst with more than 10 years of experience identifying retail, commercial, and operations in banking . Certified Financial Risk Manager skilled with statistics and financial modelling. Self-motivated thought leader, managing and reporting on complex data to executive-level staff with a laser focus on continuous improvement. Highly organized project manager, creating communication plans and conducting trainings that support organizational change plans and positive economic growth. Technical proficiency in MS Suite, SQL beginners, Credsys, MISYS BANKFUSION, MIS, and the ARIS concept (Architecture of Integrated Information Systems). Areas of expertise include:

Risk Based Pricing

Change Management

Credit Limits and Loan Terms

Technology and Structure Design

Capital Planning

Budgeting, A/R, and A/P

Training and Communications

Risk Assessment and Control

Software Configuration

Financial Analysis and Reporting

Credit Ratings and Methodologies

Management Information Systems

PROFESSIONAL EXPERIENCE

Stanbic Bank LTD, Harare, Zimbabwe 2008 – Present

A Member of Standard Bank Group South Africa

Business Analyst, 2017 – Present

Reduced expenditures by 75% through reengineering the signature capturing and client on-boarding processes, and by decreasing paper consumption.

Created positive financial change by reviewing 800 Finacle systems processes and partnering with business and operations teams to identifying continuous improvement requirements.

Mitigated and controlled operational risks by identifying and developing 67 end-to-end business workflow designs in 2018, and 180 in 2017.

Created growth and supported transformation readiness through strategic business analysis, cross-functional collaboration, and consistent and detailed reporting.

Increased customer demand by designing and launching five new digital banking channels such as the Stanbic App, Enterprise online, Slydepay mobile banking, and Moby banker.

Increased customer satisfaction 60% by leading project management team to develop new systems that improved the customer experience.

Project Manager, 2015 – 2016

Successfully delivered 70 core banking portfolios by designing and configuring software to meet stated business needs within tight timeframes.

Increased credit collections 25% through successful leadership of Finacle Collections Modules project, delivering new data modules and more efficient processes.

Enhanced trade revenues 100% within specified business areas by implementing an Exim Bills platform that reduced wasteful spending.

Successfully delivered Finacle Core Banking system, a $25M program, through diligent project management and cross-functional collaboration.

Credit Analyst, 2012 – 2015

Increased retail branch book of business 90% through loan overdraft analysis and restructures,

Supported positive economic growth by conducting thorough business intelligence, and creating strategic management information systems (MIS) for executive leadership.

Decreased portfolio excesses from 35% to less than 5% by analysing and managing banking watch list reports, collaborating to develop new risk methodologies and monitoring credit exposures.

Reduced application fraud by strong analysis of credit documents financial histories.

Tripled income from interests through data analysis and participation in sales and marketing presentations

Improved dossier activity 15% by ensuring agreed upon goals were achieved with targeted timelines.

Teller, 2008 – 2012

Drove bank office efficiencies by preparing contingency schedules.

Increased customer acquisition and retention by cross-selling products that met individual client needs.

Recognized for working well under pressure in high visibility situations.

Ensured a positive customer experience by providing diligently managing banking transactions and providing personalized customer service.

EDUCATION & CREDENTIALS

Certified Financial Risk Manager (FRM)®, Global Association of Risk Professionals, NJ, 2017

Bachelor of Commerce in Banking and Commerce, Great Zimbabwe University, Masvingo Zimbabwe, 2008

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