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Medical Assistant Customer Service

Location:
Safford, AZ
Posted:
July 17, 2019

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Resume:

Kimberly Whitesides

Safford, AZ

**********@***.***

520-***-****

To obtain a position in a facility were all of my skills can be utilized to their full extent, and where people need my help, time, and or medical care. Also, to be able to work with others as a team, and make it a lifelong career.

Authorized to work in the US for any employer

Work Experience

Roadway & Trucking Foreman

SGL Constructors - Orlando, FL

December 2016 to July 2018

Forman on the I-4 Ultimate project. I was over all trucks that came onto our job site. From imports, hourly, and flatbed transport trucks. I was also over spotters & Roadway laborers. I held daily crew meetings before starting the day, delegated tasks to employees, did halfway huddles daily, apply cost codes, time cards, and trucking cost reports.

Medical Assistant & Receptionist

Women's Imaging Center / Radiology & Imaging - Lakeland, FL November 2014 to July 2016

Responsibilities

My daily duties where to check patients in prior to having exams done. I verified their billing information, insurance information, had them fill out new or update paperwork, I collected payments or setup payment plans, and uploaded any old imaging that they had done. I also worked patients up before seeing the physician or having a procedure done, and did all of the inventory and ordering for our Vein Care Department.

Skills Used

I was able to not only use my Medical assisting skills here but i also used a lot of office skills. It was a cross trained position.

Medical Assistant

Owl Now Urgent Care - Winter Haven, FL

November 2012 to June 2013

Winter Haven, Fl. 11/12-06/13

• Worked with patients of all ages in an urgent care setting. Seeing all minor emergencies and basic medical care.

• Daily duties were to admit patients (Vitals, History, Medications, & Chief Complaint) Administer any test ordered (Rapid Strep, Flu, RSV, & Mono). Take x-rays, assist in procedures, & give injections. Seasonal/Part time Customer Service Rep

Beall's Outlett - Winter Haven, FL

August 2012 to February 2013

Daily Duties were to greet customers, organize returns, stock, and cashier. Medical Assistant

Day Surgery Center - Winter Haven, FL

December 2007 to December 2011

RN's, & LPN's in a surgical setting. Other than my job skills, we all did our best to help each other in all other job areas.

• My daily duties were to prepare charts, post-op follow up calls, audit charts, enter surgical and sedations times into the EMR. Copy paperwork for patients charts. And to work closely with patients. Medical Assistant

Gessler Clinic - Winter Haven, FL

March 2004 to November 2007

Winter Haven, Fl. 03/04-11/07

• Worked in Pediatrics, Internal medicine, Gastroenterology, and other specialties.

• While working for the Gastroenterologist I learned a lot about G.I. and endo procedures. Also learned how to assist in flex sig's. He also took care of Hep C patients so I was able to learn about special liver panels and blood work needed weekly, and about the special meds given.

• My daily duties were to work with patients, take vitals, give injections, schedule procedures and or labs, return patients calls, call patients with test results, and to call/ fax in prescriptions.

• I also assisted in office procedures like pap's, I&D's, cortisone injections, and flex sig's.

• Before I was hired I also did a 3month externship there. I drew blood and did EKG's for 2 months daily, and worked in a PCP office for 1 month. This is how I received the job. Shift manager

Hungry Howie's - Winter Haven, FL

June 1997 to February 2000

Daily duties were to run reports, work with money, make deposits, place large food orders from our distributors, delegate drivers on which orders to take and where, supervise employees, hire/fire staff, maintain a safe work environment, and make pizza.

Education

Associate in Medical Assisting

Florida Metropolitan University - Lakeland, FL

September 2002 to July 2004

Certifications/Licenses

Medical Assistant

July 2004

Assessments

Verbal Communication — Familiar

February 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/hb5xczbdkmpvwpnm Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Qualifications

• Taking vitals, giving injections, scheduling procedures, test & appointments. Assisting with procedures, patient testing and basic limited X-ray. Pre-op patients, prepare patients for surgery

(taking blood sugar, PT-INR's, HGB's, shave and or prep the surgical site). Calling in prescriptions to pharmacies, returning or taking patients phone calls with questions, post-op phone calls. Going over lab's, x-rays, med's, prep's for procedures, and post-op patient care. Getting pt.'s setup with in home TX. Preparing daily, weekly, and monthly schedules. Use of different computer programs, copier/fax, typing skills. Manger position history.



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