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Professional Engineer confident and capable of performing all tasks as per requirement of the Quality Control Manager job;
This includes documentation, implementation, training, internal audits and PRB, QRB and MRB activities as per requirements of ISO 9001, ISO 13485, ISO 14001, IATF 16949 and AS9100;
Lead Auditor for ISO 9001:2015, Internal Auditor for ISO 14001 and AS9100D with strong knowledge of TCCA and other Aerospace, defense regulations including quality tools for problem solving, 8D, RCCA, Lean, six sigma and Quality practices for continual process improvements;
Experience in establishing and implementing an Internal Audit/ Quality Assurance Program covering all aspects of the work including services provided by third parties and materials provided by suppliers
Outstanding people, negotiation, communication, organizational and inter-personal skills
PROFESSIONAL EXPERIENCE:
Sr. Quality Engineer
Celestica International Inc. Mississauga April 13, 2015—Aug. 2018
Since April 13, 2015: Worked on preparing, implementing, training documentation for AS9100C certification. Performed Internal audits, FAI as per AS9102, processed non-conformance actions in eCATs and EtQ (eCATs, CAPA and SCARs). Got trained in Net-inspect requirements for FAI. Learned new software database (EtQ) and trained employees. Celestica-Mississauga is certified to AS9100D and AS9110C.
Honeywell ASCa Inc. Mississauga Oct. 2014--- April 13, 2015
Worked on updating Command Media documentation to meet current practices and SAP requirements-this includes updating regulatory manuals and procedures. Performed customer desk audits and internal audits as per AS9100 requirements. Working on Customer/ Supplier Quality CARs and helping in hosting customer audits.
Quality Auditor/ Engineer
COM-DEV International Products Cambridge Aug. 2014—Oct. 2014
Worked as an Auditor for performing Internal Audits as per AS9100C for COM-DEV group of companies. This includes preparing audit schedule, arranging meetings, preparing checklists, performing audits, preparing audit reports, issuing corrective actions and working towards continual improvements of QMS.
Sr. Quality Engineer
Honeywell ASCa Inc. Mississauga July 2011—July 2013
Worked on updating QMS documents, CAMP analysis documents, training and cross training. Also updated documents for Special Processes as per NAS 412 and PRI requirements.
Worked on processing non-conformances in eCAT system for investigation, CAMP/ RCCA, CA/PA until effectiveness of CA/PA was verified.
QMS Internal Auditor
Honeywell Scarborough 2008 - March 2011
Worked as Internal Auditor (Part Time) for performing internal audits of various functions as per Honeywell procedures and QMS/ EMS documents for requirements of ISO 9001:2008, ISO14001, H&S and HOS. As a part of continual improvements, HW deployed processes like 5S Lean, 8D Six Sigma, FAA, eCAT (AS9100) and HOS (Honeywell Operating System). HOS desired outcome was to achieve sustained performance improvement in Safety, Quality, Delivery, Cost and Inventory using SIF (Standard Implementation Framework) and phased maturity assessment program
Director – Quality Assurance & Regulatory Compliance
Mircom Technologies Ltd. Vaughan 2006 – 2008
Mircom is a manufacturer of Fire Alarm Panels along with accessories and sensors with facilities for PCB design, manufacturing, Assembly and testing of panels and Metal box design and manufacturing
Managing a team of six resources was responsible for total quality function of the company. Prepared standard QA procedures for all operations of the organization including design, inspection, testing and implemented them. Trained employees to follow the procedures and monitored the progress
Prepared the company for ISO 9001-2000 certification by co-ordination of all activities like documentation, training, implementation, internal audit and registration audit. The company achieved certification to ISO 9001-2000 within the one-year set objective. There were four companies under one certification
Prepared key performance indicators metrics for Quality Assurance and all functions of business including budgets, regulatory compliance, 5S, CA/PA process and monitored them regularly resulting in 25% reduction in internal errors and customer complaints
Hands on experience with process improvements using Lean-7S, ISO and Six Sigma methodologies
Manager- Quality Assurance & Purchasing
i3DVR International Inc. Scarborough 2004 – 2005
Prepared the company for ISO 9001-2000 certification by co-ordination of all activities like documentation, training, implementation, internal audit and registration audit. The company is certified to ISO 9001-2000 within six months target
Managed a team of four resources, hands on experience leading a QA team in fabrication/ manufacturing and demonstrated experience as QA liaison with demanding customers
Developed relationships with suppliers and customers resulting in 30% reduction in number of customer complaint calls and supplier non-conformances
Quality Assurance Manager
Carina Furniture Industries Ltd. Brampton 1998 – 2004
Prepared standards of inspection at every stage of processing including forms and data collection methods
Prepared job descriptions and recruited quality assurance personnel to perform the inspections at various stages of manufacturing cycle including incoming and final stage
Prepared the company for ISO 9001 certification by co-ordination of all activities like documentation, training, implementation, internal audit and registration audit. The company is certified to ISO 9001
Managing a team of ten resources; was responsible for the quality through the total manufacturing process of all parts and products. The responsibilities included managing all the activities required for ISO 9000 certification and maintenance
Reduced customer service calls by 40% and returns by 20% through continual improvement efforts utilizing 8D problem solving methods and the process approach of ISO 9001 procedures
Ralliwolf Ltd. Mumbai
Research & Product Development Manager
Managing a team of eight resources; was responsible for design, development and testing of mechanical, electrical and electronic components/ products for stepper motors and portable geared power tools
Lead a value engineering team to reduce costs of manufacturing by changes in design and materials of components.
PROFESSIONAL DEVELOPMENT AND EDUCATION:
WHIMIS and CPR trained
IAQG- Plexus International Inc. Phoenix-USA
Aerospace Auditor Transition Training (AATT)
BSI Toronto
AS9100C-Internal Auditor
GR Technologies Toronto
Lean Manufacturing and Six-Sigma Training
Unique Development Corporation Toronto
Leadership Skills Training
British Standard Institute (BSI) - UK Mumbai
Lead Auditors Course
Ghatkopar Institute of Management Mumbai
Diploma in Production Engineering and Factory Management
University of Mumbai Mumbai
Bachelor of Engineering
PROFESSIONAL AFFILIATIONS:
Member of CAC-TC176 SC1, SC2 and SC3 - Canadian Advisory committee for development and Revision of ISO 9001 and related International Standards
P. Eng.- Licentiate Professional Engineers of Ontario
Senior Member and Special Projects Chair-American Society for Quality (ASQ)