Customer Service Training

Glenn E. Anderson

EXPERIENCE:

Sept ****- Present, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Associate II

The Manufacturing Associate II is responsible for executing all processes in production while strictly adhering to cGMP, environmental health and safety guidelines and any other related regulations, which could apply. He is expected to fully participate in both departmental projects and ay quality working teams, which may be applicable. He initiates new documents for procedures, which are simple in nature and may also make minor revisions to existing documents. The incumbent can troubleshoot simple existing procedures. He may demonstrate procedures as a part of a training session and may schedule department or process activities, which could involve coworkers.

Oct 2006-Sept 2007, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Associate I

The Manufacturing Associate I is responsible for executing all processes in production while strictly adhering to cGMP, environmental health and safety guidelines and any other related regulations, which could apply. He is expected to fully participate in both departmental projects and any quality working teams, which may be applicable.

Feb 2004-Oct 2006, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Tech II

Under the overall direction of the MTIII and supervisor, this position shall be responsible for the monitoring bioreactors in the Cell Culture Suite, and monitoring the skids in all Purification Suites during off-shift hours including: recording of bioreactor, and chart recorder readings, alarms response related to bioreactor, skid performance, inoculums, and emergency response during blackout. Provide support to the MTIII in operation such as CIP’s, SIP’s, and teardown and set up of filtration carts for Cell Culture Department. In addition, is responsible for maintenance and generation of accurate and complete records, reports and documentation required.

May 2003-Feb2004, Baxter Healthcare Corp, Thousand Oaks Calif. Production Tech II

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Feb 2002-May 2003, Baxter Healthcare Corp, Thousand Oaks Calif. Production Tech I

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Jul 2001-Feb 2002, Kelly Service, Thousand Oaks, Calif. Production Tech I

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Dec 99-May 01, Air Packaging Technologies, Valencia, Calif. Production Tech

Ran, Adjusted and maintained a bagging machine that made plastic air bags in production environment. Trained new employee on the night shift to run machine, inspect the material and gave the customer a highly professional bag. Also assisted QC to test the material for Quality assurance and to make sure that the bag was within the proper specification. Operated a forklift and assisted shipping and receiving in there absence.

Mar 98-Dec 99, Time Service, Sears, Oxnard, Calif. Manager

Did major and minor watch and jewelry repair, ring sizing and repair, watch and crystal replacement, installed batteries, watch bands straps replacement, silver replating, shoe and memorabilia bronzing, customer service, and training of new employees.

Jan 90-Mar 98, GE Plastics, Mt. Vernon, IN. Production Tech

Formulation of batches, weighing up of batches, color control, cleaning of the auger screw and the barrel, packaging, palletizing of the material and making sure it got to the warehouse and forklift operation. Was on the Volunteer Fire Fighting Team. Trained in Hazardous material handling, Search and Rescue, EMT, confine space rescue, and all phases of fire fighting.

EDUCATION:

John C. Fremont High School, 1967, Diploma

University of California Los Angeles, Major in General Subjects: GPA 3.0

Central Texas College, Killeen, Texas, Major in Computer Science: GPA 3.0

Oxnard College, Oxnard, Calif. Major in Computer Science: GPA 3.0

PROFESSIONAL LICENSE OF CERTIFICATION:

State of Indiana Public Safety, Training Institute Board of Fire Fighting Personnel Standard and Education. Date issue June 2,1997 Certification No. 040068(65-010)

PERFORMANCE RATING, AWARD AND RECONITION:

Achieved perfect attendance record. Trained in hazardous material handling and disposal. Member of the HAZMAT Team. Contributed to productivity improvement activities including participation in workouts and group committees. Operated and maintained henschel mixers and a Bemis bagging machine and extruder. Completed conflict resolution and cultural diversity training and demonstrated ability to apply this concept in a work environment (ethnic training). Introduced the company 360-degree peer review at the Oxnard facility. Produced 600 million pounds of plastic per year in a 40 million-pound capacity site. Reduced turn around time from 1 hour to 30 minutes between each run.

US MILITARY SERVICE INFORMATION:

Apr 68-Jul 88 US Army. Received Meritorious Service Medal, Purple Heart, Armed Forced Expeditionary Medal, Army Commendation Medal, Honorable Discharge, Retired with the rate of E-7 but worked in the capacity of an E-8. Promoted to E-7in 1978.

OTHER INFORMATION:

Attended the Drill Sergeant School. Non-commissioned academy, First Sergeant Academy, EEO, Reenlistment NCO, G-3 plans and operations NCO. Document NCO, Security NCO Platoon Sergeant, Weapons Specialist Armorer, Supply Sergeant, Transportation NCO, First Aid Trainer, Counseling Facilitator, M1 Abrams Trained, Bradley fighting vehicle trained and infantry Platoon Sergeant.

ADDITIONAL DATA SHEET:

Glenn E. Anderson

1.VRA/10% Disable Veteran

2.Citizenship: US

3.Appt preference: Part time to Full Time

4. Willing to travel: 3-30 days as needed for the job

5.Veteran Preference: 10 points Disability Preference

6. Low PP/GR Accept: $30.000

7. High PP/GR Held: none

8. Qualified Typist: No

9. Birth Date: 07-23-1948

10. Geo Preference: Ventura County, Santa Barbara, And Any County US.

Glenn E. Anderson

EXPERIENCE:

Sept 2007- Present, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Associate II

The Manufacturing Associate II is responsible for executing all processes in production while strictly adhering to cGMP, environmental health and safety guidelines and any other related regulations, which could apply. He is expected to fully participate in both departmental projects and ay quality working teams, which may be applicable. He initiates new documents for procedures, which are simple in nature and may also make minor revisions to existing documents. The incumbent can troubleshoot simple existing procedures. He may demonstrate procedures as a part of a training session and may schedule department or process activities, which could involve coworkers.

Oct 2006-Sept 2007, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Associate I

The Manufacturing Associate I is responsible for executing all processes in production while strictly adhering to cGMP, environmental health and safety guidelines and any other related regulations, which could apply. He is expected to fully participate in both departmental projects and any quality working teams, which may be applicable.

Feb 2004-Oct 2006, Baxter Healthcare Corp, Thousand Oaks Calif. Manufacturing Tech II

Under the overall direction of the MTIII and supervisor, this position shall be responsible for the monitoring bioreactors in the Cell Culture Suite, and monitoring the skids in all Purification Suites during off-shift hours including: recording of bioreactor, and chart recorder readings, alarms response related to bioreactor, skid performance, inoculums, and emergency response during blackout. Provide support to the MTIII in operation such as CIP’s, SIP’s, and teardown and set up of filtration carts for Cell Culture Department. In addition, is responsible for maintenance and generation of accurate and complete records, reports and documentation required.

May 2003-Feb2004, Baxter Healthcare Corp, Thousand Oaks Calif. Production Tech II

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Feb 2002-May 2003, Baxter Healthcare Corp, Thousand Oaks Calif. Production Tech I

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Jul 2001-Feb 2002, Kelly Service, Thousand Oaks, Calif. Production Tech I

Under the general direction of the Production Technician III and over all directive of the supervisor, this position is responsible for the biodecontamination and appearance of the Aseptic Filling, Sterility Test Room, Final Container, Drying and Preparation of the production Rooms, Cell Culture, Purification and associated support areas.

Responsibilities also include the stocking of supplies, assist in the training of new employees, maintaining individual training records and providing support to the production areas.

Dec 99-May 01, Air Packaging Technologies, Valencia, Calif. Production Tech

Ran, Adjusted and maintained a bagging machine that made plastic air bags in production environment. Trained new employee on the night shift to run machine, inspect the material and gave the customer a highly professional bag. Also assisted QC to test the material for Quality assurance and to make sure that the bag was within the proper specification. Operated a forklift and assisted shipping and receiving in there absence.

Mar 98-Dec 99, Time Service, Sears, Oxnard, Calif. Manager

Did major and minor watch and jewelry repair, ring sizing and repair, watch and crystal replacement, installed batteries, watch bands straps replacement, silver replating, shoe and memorabilia bronzing, customer service, and training of new employees.

Jan 90-Mar 98, GE Plastics, Mt. Vernon, IN. Production Tech

Formulation of batches, weighing up of batches, color control, cleaning of the auger screw and the barrel, packaging, palletizing of the material and making sure it got to the warehouse and forklift operation. Was on the Volunteer Fire Fighting Team. Trained in Hazardous material handling, Search and Rescue, EMT, confine space rescue, and all phases of fire fighting.

EDUCATION:

John C. Fremont High School, 1967, Diploma

University of California Los Angeles, Major in General Subjects: GPA 3.0

Central Texas College, Killeen, Texas, Major in Computer Science: GPA 3.0

Oxnard College, Oxnard, Calif. Major in Computer Science: GPA 3.0

PROFESSIONAL LICENSE OF CERTIFICATION:

State of Indiana Public Safety, Training Institute Board of Fire Fighting Personnel Standard and Education. Date issue June 2,1997 Certification No. 040068(65-010)

PERFORMANCE RATING, AWARD AND RECONITION:

Achieved perfect attendance record. Trained in hazardous material handling and disposal. Member of the HAZMAT Team. Contributed to productivity improvement activities including participation in workouts and group committees. Operated and maintained henschel mixers and a Bemis bagging machine and extruder. Completed conflict resolution and cultural diversity training and demonstrated ability to apply this concept in a work environment (ethnic training). Introduced the company 360-degree peer review at the Oxnard facility. Produced 600 million pounds of plastic per year in a 40 million-pound capacity site. Reduced turn around time from 1 hour to 30 minutes between each run.

US MILITARY SERVICE INFORMATION:

Apr 68-Jul 88 US Army. Received Meritorious Service Medal, Purple Heart, Armed Forced Expeditionary Medal, Army Commendation Medal, Honorable Discharge, Retired with the rate of E-7 but worked in the capacity of an E-8. Promoted to E-7in 1978.

OTHER INFORMATION:

Attended the Drill Sergeant School. Non-commissioned academy, First Sergeant Academy, EEO, Reenlistment NCO, G-3 plans and operations NCO. Document NCO, Security NCO Platoon Sergeant, Weapons Specialist Armorer, Supply Sergeant, Transportation NCO, First Aid Trainer, Counseling Facilitator, M1 Abrams Trained, Bradley fighting vehicle trained and infantry Platoon Sergeant.

ADDITIONAL DATA SHEET:

Glenn E. Anderson

1.VRA/10% Disable Veteran

2.Citizenship: US

3.Appt preference: Part time to Full Time

4. Willing to travel: 3-30 days as needed for the job

5.Veteran Preference: 10 points Disability Preference

6. Low PP/GR Accept: $30.000

7. High PP/GR Held: none

8. Qualified Typist: No

9. Birth Date: 07-23-1948

10. Geo Preference: Ventura County, Santa Barbara, And

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