Melinda Lyons

***** ********** ***** #***, *** Diego, CA 92128

ac9ufv@r.postjobfree.com

858-***-****

Executive Assistant

Communication / Business Development Team Member/ Customer Service Highly accomplished and decisive Executive Assistant, provided administrative support to Corporate Leadership Team executives for a consulting, training, personnel support company. Leadership Team members are: President/Chief Executive Office and Vice President of Services, provided additional administrative support to extended Leadership Team members: Director of Training, Director of Maintenance. Managed a broad range of HR functions including payroll administration (25+ employees), benefits/401 (k) enrollment and administration, HRIS administration, personnel file management, HR policy development, and new hire orientations. Core Skills & Competencies

People/Communication Skills Technical Skills Management/Leadership Skills

● Friendly, Courteous &

Respectful

● Superb Communication

● Self-Motivated and

Helps Motivate Others

● Looks for the Positive

in Every Situation

● Enthusiastic Team

Player

● Calendar Management

● Answering Phones

● Travel Arrangements

● Microsoft Office Guru

● Types 120+ wpm

● PowerPoint Presentations

● Scheduling Appointments

● Filing/Organization

● Marketing/Advertising

● Analytical/Problem

Solver

● Great Attention to Detail

● Superior People Skills

● Planning & Organization

● Verbal & Written

Communication

● Employee

Training/Supervision

Summary

● Accomplished Executive Assistant offering over 5 years of administrative experience reporting to President/CEO and other top executives.

● Consummate professional dedicated to making the lives of busy executives easier. Served as an effective gatekeeper; prepared well-researched and accurate documents; managed busy calendars; and efficiently handled daily office tasks.

● Expert user of MS Office (Word, Excel, PowerPoint, Access and Outlook). Types 120 WPM.

● Provided administrative and business support to the President/CEO of Service Disabled Veteran Owned Small Business Consulting firm and supported other members of the executive management team. Professional Experience

October 2017 - Present Strategos LLC San Diego, CA Executive Assistant

● Assisted in the development and submission of over 50 Corporate Request for Quotes, and Sources Sought submissions for the Department of Defense, Department of State, and Department of Homeland Security.

● Supported President and Chief Executive Officer in researching, developing, and managing, Corporate submission of Service Disabled Veteran Owned Business package.

● Demonstrated capacity to provide comprehensive support for executive-level staff; excelled at scheduling meetings, coordinating travel, and managing all essential tasks.

● Streamlined the preparation of monthly, quarterly, and annual reporting reducing review and input processes. Organized the new office and designed systems to maximize administrative operations. Arranged and maintained sensitive documents in compliance with security procedures. Melinda Lyons

12537 Heatherton Court #165, San Diego, CA 92128

ac9ufv@r.postjobfree.com

858-***-****

● Participated in weekly Leadership Team meeting: generated agenda, recorded minutes, followed up on action items.

● Delivered excellent customer service to more than 25 personnel with new employee orientations, benefits, payroll, separations, and promotions.

● Coached and counseled management and staff on employee relations, staffing, disciplinary actions, terminations, complaint resolution, exit interviews, performance management, and promotions.

● Supported corporate staffing efforts by collaborating with management on hiring process. Oversaw HRIS database management, applicant tracking, and delivered New Employee Orientations (NEO).

● Assisted in the development and implementation of HR policies and procedures that met the needs of the organization and employees.

● Maintained and monitored over 25 employee records related to events such as termination, leaves, transfers, and promotions. Resolved employee concerns regarding salaries, benefits, and other pertinent information. 2005- Present Designing Realities San Diego, CA

Business Owner, Marketing, Customer Service, Administrative

● Managing calendar, travel arrangements, setting appointments, meeting with clients.

● Marketing products and services via email and various social media outlets.

● Answering phones, customer service. Managing independent contractors.

● Drafting and editing correspondence, designing PowerPoint presentations. 2001- 2005 Meyners and Company Dallas, TX

Executive Assistant

● Performed duties including answering multiple phone lines, making travel arrangements, conducting research, filing, transcription, data entry, drafting letters to clients, mail distribution, creating newsletters, working with deadlines to ensure they were met on time or early, ordering and stocking office supplies, managing several calendars, preparing reports, creating/revising policies & procedures, running errands, making face-to-face contact with clients and ensuring their experience was comfortable and enjoyable.

● Responsible for Quality Review Process, which ultimately gave the company the highest possible rating after an Internal Inspection.

● Nominated for an award four times in a row for living the company’s Core Values EDUCATION/ CERTIFICATIONS

Ozark Academy, High School Diploma 1996 – 1997

Other Education 2004 - 2013

7 Habits of Highly Effective People, Prospecting and Closing, Facebook Marketing, Debt Management, Dave Ramsey’s Financial Peace University, Instagram Academy, YouTube Marketing, Life Coaching REFERENCES: AVAILABLE UPON REQUEST

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