Manager Oracle
Resume:
HESHAM FAWZI, PMP®, MBA
Senior Project Manager – Applications Manager - Digital Transformation
+966********* ***********@*****.***
www.linkedin.com/in/heshamfawzi Riyadh, SA
SUMMARY
Enthusiastic Senior Project Manager with a proven track record in successfully implementing and managing Oracle Applications, with a deep passion for creating innovative technology solutions that drive business success. Experienced in leading teams, developing client relationships, and delivering projects that align with strategic goals. A results-oriented professional dedicated to achieving excellence in project management and contributing towards advancing the mission of impactful organizations. EXPERIENCE
Senior Project Manager
ZONE (Oracle Platinum Partner)
09/2023 - Present Riyadh, SA
Delivery:
Preparing Project Plans, charters, stakeholder & risks registers, Manage & Deliver Projects.
Change Management:
ensures smooth transitions and minimizes disruptions during updates, new feature implementations, or customizations. It involves planning, communication, testing, training, and ongoing support to ensure that changes are adopted effectively and meet the needs of the organization. Business Development:
Develop And Maintain Contact with Top Decision Makers at Key Clients; Organize and Lead Teams; Participate and Lead Aspects of The Proposal Development. Contribute to The Development of Proposal Pricing Strategies. People Development and Organization:
Perform Role of Counselor, Coach and Provide Input and Guidance into The Staffing Process, Actively Participate in Staff Recruitment and Retention Activities.
Provide Leadership Delivery Teams and Staff in Local Offices. Building, Monitoring and Evaluating Teams according to their competences and planned objectives.
Reporting:
Reports Reflect the current state for applications & projects Status, Reports that Showing the performance of the team and project according to a Specific KPIs
Technical Role:
Initiate, Plan, implement (Execute), Control and Close several projects related to Oracle Applications (Oracle Fusion Cloud Applications, Oracle E-Business Suite)
Supporting Teams Gathering Requirements, Building the Best Practices Solutions and following the recommended implementation Methodologies till Project closing.
Managing Teams in The Identification of Business Requirements, Functional Design, Process Design (Including Scenario Design, Flow Mapping), Prototyping, Testing, Training, Defining Support Procedures. Controlling the Applications Instances with the Technology Team to keep the Application up and Running (Applications, Database on Local Servers, SaaS or PaaS).
Managing the Support process and Tickets Received for the Business Users according to a Clear Service Level Agreements.
Revise and Ensure the Disaster Recovery Mechanism and Keep the Applications and Database Secured by applying the latest security patch as per Cybersecurity Recommendation.
LANGUAGES
Arabic
Native
English
Native
SKILLS
Agile BI Publisher GCC PMO
Stakeholder Management Scrum Master
Public Policy Business Development
Data Migration Oracle ERP MAXIMO
IT Project Management SDLC PMP
Microsoft Office Oracle Fusion FMCG
Budgeting Oracle E-Business Suite
Oracle Forms Oracle Reports
Oracle SQL Process Design
Requirements Gathering SalesForce
TRAINING / COURSES
Oracle HRMS Implementation Certified
2007
SQL & PL/SQL, Oracle Report Builder
2009
Oracle XML & BI Publisher & Discoverer
2010
Approvals and Workflow Implementation
2010
Oracle Alerts and Form Personalization
2011
Decision-Making Strategies
2021
Digital Transformation
2021
Becoming an AI-First Product Leader
2021
Quality Management Foundations
2021
Project Management Professional
2022
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EXPERIENCE
Applications and Software Manager
Ladun Investment Group
04/2023 - 09/2023
Leading a Team of Applications Consultants and Technical Consultants to Implement, Develop and Manage Several Business Solutions for a Group of 13 Companies as Subsidiaries of LADUN Investment: -
- Oracle Fusion Cloud Applications and Middleware.
- IBM Maximo, Salesforce CRM & LADUN Mobile Applications. My Responsibilities Include:
Oversees the estimation, planning, & execution of portfolio roadmap work for a large development team.
Drives the team to produce software designs, code, unit tests and test scenarios.
Works with the team to produce release process documentation with guidance from the Project Managers and the Design Quality organization. Ensures Agile Scrum activities such as stand-ups, refinements, and retrospectives are taking place and metrics are being gathered and reviewed in line with the portfolio.
Drives knowledge transfer within the team to ensure no resource is a single point of failure.
Responsible for talent and skills development in the team. Interviews, hires, onboards, and regularly evaluates the team members. Testing and evaluation of new programs.
Identifying areas which requires modification in existing programs and subsequently developing these modifications.
Implementing efficient code and Developing quality assurance procedures. Deploying software tools, processes, Maintaining and upgrading systems. Working closely with other developers such as UX designers, business and systems analysts.
Senior Project Manager
Accenture - AppsPro
10/2019 - 03/2023
My Duties Included:
Delivery:
Preparing Implementations Project, charters, stakeholder registers and risks. Manage and Deliver Components of Client Engagements That Identify, Design, And Implement Technology.
Business Development:
Develop And Maintain Contact with Top Decision Makers at Key Clients; Organize and Lead Pursuit Teams; Participate and Lead Aspects of The Proposal Development.
Contribute to The Development of Proposal Pricing Strategies. Change Management:
ensures smooth transitions and minimizes disruptions during updates, new feature implementations, or customizations. It involves planning, communication, testing, training, and ongoing support to ensure that changes are adopted effectively and meet the needs of the organization. People Development and Organization:
Perform Role of Counselor and Coach
Provide Input and Guidance into The Staffing Process Actively Participate in Staff Recruitment and Retention Activities. Provide Leadership and Support for Delivery Teams and Staff in Offices. Reporting:
Reports Reflect the current state for the applications and projects Status Reports Showing the performance of the team and project according to a Specific KPIs
Technical Role:
Initiate, Plan, implement (Execute), Control and Close several projects related to Oracle Applications (Oracle Fusion Cloud Applications, Oracle E-Business Suite)
Supporting Teams Gathering Requirements, Building the Best Practices Solutions and following the recommended implementation Methodologies till Project closing.
Managing Teams in The Identification of Business Requirements, Functional Design, Process Design (Including Scenario Design, Flow Mapping), Prototyping, Testing, Training, Defining Support Procedures. Controlling the Applications Instances with the Technology Team to keep the Application up and Running.
Managing and Operating the Support process and Tickets Received for the Business Users according to Clear Service Level Agreements. PROJECTS
Crystal Asfour
Oracle Implementation - Egypt– 2006
Oras-Invest
Oracle Implementation –Egypt – 2009
Jadwa Investment
Oracle Implementation - KSA – 2007
UGDC
Oracle Implementation -Egypt- 2009
Saudi Investment Bank
Oracle Implementation - KSA – 2007
57357 Cancer Hospital
Oracle Implementation - Egypt - 2009
NADEC
Oracle Implementation – KSA - 2010
AT - Finance
Oracle Implementation -Egypt - 2010
Savola Group
Oracle Implementation – Egypt– 2011
Noor Internet and Communications
Oracle Implementation-Egypt - 2014
National Bank of Egypt
Oracle Implementation – Egypt - 2015
Al- Mudayfar Investment Group
Oracle Implementation - KSA - 2016
Thimar Al Arabiya
Oracle Implementation - KSA – 2017
Dar Al Arkan
Oracle Implementation - KSA - 2017
Public Investment Fund
Oracle Implementation - KSA – 2017
Falcon Plastic Factory
Oracle Implementation - KSA -2017
General Authority for Statistics
Oracle Implementation – KSA - 2019
Saudi Fransi Bank
Oracle Implementation – KSA - 2018
Tatweer Transportation Company
Oracle Implementation – KSA - 2019
Ministry of Human Res. & Social Dev.
Oracle Implementation– KSA – 2021
King Fahad Medical City
Oracle Implementation – KSA – 2021
Tourism Development Fund
Oracle Implementation – KSA - 2021
EXPERIENCE
Senior Project Manager
Computer and Systems Engineering Company (Oracle Gold Partner) 08/2017 - 08/2019
Client Management:
Manage Day to Day Interactions with Executive Clients and Sponsors. Delivery:
Preparing Implementations Project Plans, Manage and Deliver Components of Client Engagements That Identify, Design, And Implement Technology and Creative Business Solutions for Large Companies.
Responsibilities Include, Among Others, Managing Teams in The Identification of Business Requirements, Functional Design, Process Design (Including Scenario Design, Flow Mapping), Prototyping, Testing, Training, Defining Support Procedures.
People Development:
Perform Role of Counselor and Coach; Provide Input and Guidance into The Staffing Process; Actively Participate in Staff Recruitment and Retention Activities; Provide Leadership and Support for Delivery Teams and Staff in Local Offices.
Technically:
Implementing All Oracle HCM Modules and Managing Implementation Projects to Deliver a High-Quality Implementation Services to The Customers. Leading The Team and Providing Technical Support for Other Modules Like Finance & Supply Chain.
Business Applications Manager
AL-Mudayfer Investment Group
05/2016 - 08/2017
Leading a Team of Implementers and Technical Consultants to Implement, Develop and Manage IT and Business Solutions and Perform Rollout for 11 Separate Companies: -
Oracle eBusiness Suite R12 (Oracle Financial - Oracle Supply Chain - Oracle Human Resources and Payroll)
Ticketing and IT Support Management Web Application BI and Analytical Solutions for High Level Management Reporting.
My Responsibilities Include:
Project Management, Resources Allocation and Solutions Documenting. Implementing Oracle Human Resources and Payroll for 11 Companies, Requirement and Gap Analysis.
Design for Oracle Business Solution Extensions, Design and Deploy for Customized Reports and BI Reports.
Handling Users Problems & Provide Technical Support. Additional Responsibilities:
- Legacy System (WANG – 25 Years History) Data Migration Project.
- Design and Developing Companies Websites (12 Website with Separate Domains).
- Support Ticketing Web Application Implementation and Customization.
- Project Management Web Application Implementation and Customization.
- Design and Developing Business Analytical Reports Using BI Tools.
- IT Infrastructure (Software and Hardware) Installation Project. Project Manager Oracle HCM Senior Lead Consultant
Step Systems, Egypt – Oracle Partner
05/2011 - 05/2016 Egypt
Leading a Team of Implementers, Developers and Technical Consultant to Provide Technical Services and Business Solutions to Our Customers in addition to Implementing and Leading a team of consultants to Implement Oracle HCM Modules at Several Customer Sites: -
- Oracle HCM Fusion (Human Capital Management – Global Payroll)
- Oracle Human Capital Management - Core HR, Oracle Time, and Labor
- Oracle Payroll and Total Compensation, Oracle Learning Management
- Oracle Human Resources Self Services and Performance Management
- Oracle i-Recruitment and Oracle Human Resources Intelligence. My Responsibilities Include:
- Project Management, Resources Allocation, Implementation and Gap Analysis.
- Handling Client's Problems, Provide Technical Support, Presales Activities. PROJECTS
Sport Boulevard Foundation
Oracle Implementation – KSA - 2022
Ministry of Commerce
Oracle Implementation – KSA – 2021
CITC
Oracle Implementation – KSA – 2022
Saline Water Conversion Corporation
Oracle Implementation – KSA - 2022
Shared Services Program
Oracle Implementation - KSA - 2023
Almana Hospitals
Oracle Implementation- KSA - 2023
Al Soudah Development
Oracle Implementation - KSA - 2024
ADDITIONAL SKILLS
Project Management Project Planning
Team Leadership
IT Service Management Integrations
KPIs and Visual Reports
Oracle E-Business Suite
Oracle Fusion Applications
Business Process
Requirements Gathering
FIND ME ONLINE
heshamfawzi
heshamfawzi
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heshamfawzi
EXPERIENCE
Oracle HCM Consulting Manager
Networks Valley Information Systems (Oracle Certified Partner) 06/2006 - 05/2011 Egypt
Implementing and Leading a Team of consultants to Implement Oracle HCM Modules at Several Customer Sites: -
- Core HR, Payroll, Learning Management
- Time & Labor, Self Service and HR Intelligence.
My Responsibilities Include:
- Project Management & Resources Allocation.
- Implementation And Gap Analysis.
- Handling Client's Problems & Provide Technical Support.
- Presales Activities, Tenders and Demos.
ERP Consultant
Microtech
02/2005 - 06/2006
My Duties Depending on Two Fields of Experiences:
Database Programming, Administration, Business And Financial Analysis. Ability to Understand and Analyze Clients' Financial Systems Then Starting the Process of Implementing a Computerized Financial System on Their Work Financial, Logistics, Retails & HR Modules.
My Responsibilities Include:
- Implementation And Gap Analysis.
- Handling Client's Problems & Provide Technical Support. IT specialist
ADCO (Arab Drug Company)
12/2003 - 02/2005
Trying to merge my experience in two fields (HR & IT) to get to that target of supporting the administration board with data which helps in the decision- making process.
My Responsibilities Include:
- Building and managing a computerized HR system
- Being a supporter for my workmate for all what related to the IT DEP.
- Creating reports and Queries on the Database and reporting to the board.
- Leading a teamwork of three employees and coordinating between their jobs. EDUCATION
Bachelor Degree, Accounting and Business
Faculty of Commerce, Ain Shams University
01/2000 - 12/2000 Cairo, Egypt
Master of Business Administration - In Progress
European International University
03/2023 - 04/2024 Paris, France
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