Back office

Career Objective

●To serve in a challenging job in an organization with leading edge technologies, where I can utilize my knowledge and can have a continual advancement of skill.

●To be placed in a position of responsibility which can provide me challenges and opportunities to learn and grow professionally.

Education

EDUCATION STANDARD / DEGREE

INSTITUTION

YEAR OF COMPLETION

GRADE

Mumbai Montessori Teacher

Govt. of Maharashtra

2015

Grade I

Graduation

(Art – Economics)

University of Mumbai

2014

Grade I

HSC

Maharashtra Board

2011

Grade II

SSC

Maharashtra Board

2009

Grade II

Experience:-

1.Presently was working with HDFC Bank (HDB Financial Service Ltd.) - Loan Dept.

(Nov. 2015 – May 2019) as an Executive.

-3+ years of experience in Personal Loan

-1+ years of experience in all other products like credit card, car loan etc.

2.Previously was in Human Resource Dept as an Assistance in a Private Limited Co.

– 1 Year Experience (From Nov 2014 Till Nov 2015)

3.With LIC Agents as Admin Assistant – April 2013 – Oct 2014

Training details

●Completed Induction Training – HBL Gobal Pvt. Ltd. (HDFC Bank Ltd.)

●Computer Training Certificate – Maha IT Genius

Key Responsibilities at HDB includes:

●Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer

●Developed and retained and deepened long-term relationships with current and potential customers in the community.

●Trained and supported other sales associates and cross trained tellers

●Ensured that customer concerns were handled efficiently to maintain positive customer relations

●Demonstrated confidence as an experienced loan officer

●Utilized strong analytical and problem solving skills to derive innovative solutions.

●Giving the most ideal advice to a client depending on his short or long term financial goal.

●Providing advisory services regarding the Loan procedures

●Created reports and document results and analysis

●Supervised and support team in achieving the goal

●Closely communicate with team to resolve their quires

●Managed and report team performance to seniors

●Provided detailed information about various products to customers

Key Responsibilities at LIC Agent Office includes:

●

●Meeting customers interested in buying insurance and gathering information on health, family, finance, and lifestyle

●Assisting customers in filling up questionnaire and completing the application forms

●Assessing insurance needs of customers, and calculating amount to be insured

●Requesting and arranging for medical checkup of the insurance purchaser with the list doctor/clinic

●Explaining policy features and the benefits the beneficiary will be getting about the death of insured

●Presenting different insurance options and the types of premiums associated with them

STRENGTHS

●Excellent verbal and written skills

●Ability to collaborate with team members or work independently

●Exceptional communication and presentation

●Capability to work in a fast-paced environment

●Ability to work with a sense of urgency without sacrificing accuracy

●Ability to Work Under Pressure

●Quick Learner

●Able to Build Relationships

●Decision Making ability

●Time Management

●Self-motivation

●Conflict Resolution

●Leadership Quality

●Adaptability

●Teamwork

●Creative in own style.

●Result oriented approach.

●Zeal to learn new Things

●Efficient

●Detail-oriented

●Multi-tasking

PERSONAL PROFILE

Husband Name : Devendrakumar Gidia

Date of Birth : 06th June 1992

Marital Status : Married

Religion : Hindu

Languages known : English, Hindi, Gujarati & Marwari.

The above furnished details are correct and to the best of my knowledge.

SUNDER CHAUDHARY

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