MICHAEL E. BERNSTEIN

508-***-****

ac9tza@r.postjobfree.com

* ********* ****, ******, ** 02766

Procurement and Sourcing Professional with over 15 years of strategic leadership experience across diverse horizontal markets, recognized for innovative, high quality, cost-effective approach to meeting and exceeding internal and external expectations. Strong focus placed on contract management and negotiation. Goal oriented, results driven individual with a customer-centric focus.

EXPERTISE

Project Management

Cost Control

Vendor Management

Team Leadership

Inventory Allocation

Reimbursement

Process Improvement

Product Development

Contract Negotiations

KEY ACCOMPLISHMENTS

Managed a Lean Consulting RFP for the Riverside Green Line Car House resulting in a renegotiated 50% reduction in spend from approximately $1.4M to $700K in overall project spend.

Engineered roll out of formal reimbursement program for 1000+ employees, increased employee satisfaction and companywide fleet cost savings of over $1M, allowing for the disposal of hundreds of surplus company vehicles.

Oversaw Wireless Expense Management platform RFP process resulting in $2M savings and additional services.

Managed Xerox printer & service contract (130+ printers) and ReadyRefresh water delivery (180+ delivery stops); resulting in a transition from multiple points of contact to a single point that ensued major efficiency gains.

PROFESSIONAL EXPERIENCE

Retail Business Services, LLC, the services company of Ahold Delhaize USA, Quincy, MA 2018 – 2019

Sourcing Analyst III, Fresh Sourcing

Leveraged scale of six east coast grocery brands to drive synergies and provide analytics.

Conducted research and gathered valuable industry insights from economists to forecast category trends.

Led commercial plan development, category planning and negotiations; including cost analysis, business terms and service level thresholds.

Vendor discovery and engagement through the RFP process and communication of award.

Massachusetts Bay Transportation Authority (MBTA), Boston, MA 2016 – 2018

Sourcing Executive, Procurement and Logistics

Executed projects and drove strategic sourcing utilizing best practices to deliver exceptional total value in partnership with key stakeholders across the Authority.

Focused on process improvement, transformation projects and implementation; identified cost drivers to increase cost awareness and influenced Total Cost/Value of Ownership.

Served as an organizational administrator for COMMBUYS statewide contract system for goods and services spend in excess of $35M annually.

Sourced materials, goods, and services; Developed and executed competitive RFx, RFIs, RFRs & RFPs.

Conducted successful supplier negotiations; ensured all business terms met MBTA requirements and were clearly outlined in supplier/service level/frame agreements and contracts with minimal supply chain risks.

Negotiated multi-year contracts ranging from $150K to $30M.

Provided research and conducted evaluations surrounding supplier negotiations; negotiated structure and managed vendor contracts, including the monitoring of vendor performance and renegotiating contract terms as necessary.

Worked collaboratively and cross-functionally with Operations & Legal to ensure the teams understand the scope of development being contracted with vendors and suppliers.

Developed an Indirect Category Management strategy which integrated planning, analysis and execution capabilities with strong focus on developing a comprehensive understanding of the organization's current and future requirements.

EMC, Hopkinton, MA 2016

Strategic Approver, Corporate Indirect Procurement Contractor

Aligned key senior level stakeholders to develop the overall strategy and program supporting corporate objectives that pertained to Vendor Management Process Outsourcing, Technology, Human Capital, Support & Services, Global Real Estate and Facilities.

Renegotiated contract for complex IT consulting services resulting in a $375K cost savings.

Responsible for exceeding the team quarterly cost savings goal, by retaining over $2M for all purchase order spending in Q2 & Q3 2016.

Coordinated vendor activity to meet operational requirements through effective account management, service improvement, issue escalation and resolution.

Provided visibility and opportunities to influence corporate spend by ensuring that business units took appropriate actions to obtain competitive spending and limit EMC risk.

Executed the sourcing of strategic initiatives; including the facilitation of cooperative relationships while communicating, articulating and presenting strong comprehension of financial acumen.

Managed KPI & SLA reporting to ensure that EMC received best in class pricing for goods and services while leveraging terms, conditions and volumes.

CVS HEALTH, Woonsocket, RI 2014 – 2015

Senior Procurement Consultant

Engaged in daily management of the $8.1M wireless budget and nearly $30M in company and employee provided vehicle programs which involved integrating over 500 vehicles and over 8,000 wireless devices to the CVS Health inventory while formalizing new procurement process and procedures.

Executed wireless rate plan analysis and pooling programs for optimization netting $2M in annual savings; achieved annual cost saving initiatives; accounted for all enrollments, approvals, investments and reimbursements as well as monthly invoices and established a procurement department intranet site presence.

Managed fuel, maintenance, collision, acquisitions, purchases, disposals and leases for all company provided fleet vehicles, including logistics, facilities and vehicle transfers.

Implemented enterprise wide wireless & fleet policies and successfully facilitated the enforcement of those guidelines within CVS Health; researched & developed industry best practices and procedures to achieve service goals and improve employee satisfaction.

Orchestrated a seamless migration of 2500 legacy Blackberry wireless devices to the smartphone technology with Apple and Samsung in addition to introducing new procedures to streamline enrollment into the reimbursement program by facilitating the use of a 3rd-party procurement application (Ariba).

Supervised employee personal usage contributions, administered incentives and negotiated a revised contract to include pro-rated charges and monthly invoices that netted an annual savings of over $75,000.

AMERICAN MARKETING SERVICES, INC., AT&T Authorized Retailer, Mansfield, MA 2001 – 2013

Director of Operations

Managed the takeover of an AT&T corporate store resulting in growth at a top 5% performance rate in the New England Region; Awarded Best Customer Service in New England Region by AT&T.

Served as liaison between AT&T, legal and accounting firms, and leasing agencies. Managed and participated in the recruiting, interviewing, hiring and coaching of personnel in addition to developing a comprehensive benefits and training programs for employees leading to an 89% retention rate.

Maintained company scorecard, all finances and budgetary obligations including the development of the product pricing structure to ensure profitability; streamlined purchasing resulting in a 12.7% reduction in inventory costs and increased company profitability by 8.2% year over year.

Implemented the first Point of Sale system (iQMetrix) and provided management training and ongoing support.

Conveyed inventory levels and approach to demand planning as part of the retail forecasting process; oversaw purchasing, scheduling, products and shipping.

Implemented a formal talent management plan enabling employee growth and development associated with managing their workflow, by creating an operations and management training guide, decreasing training time frame from 6 weeks to 4 weeks.

SOUTHWESTERN BELL CORPORATION, Dartmouth, MA 1999 – 2001 Major Account Manager – Southeastern, MA

Oversaw cell phone benefit programs for 150+ major accounts covering southeastern MA.

Managed over 150 business accounts, reduced customer costs by 15% by consistently reviewing current account activity and recommending cost saving initiatives, while achieving 110% of sales plan consistently.

EDUCATION

UNIVERSITY OF MASSACHUSETTS DARTMOUTH, Dartmouth, MA

B.S., Marketing

SYSTEMS KNOWLEDGE

Ariba, COMMBUYS, iQmetrix, Microsoft Office Suite, Oracle, QuickBase, SAP, SharePoint and Tableau

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