Customer Service Office Assistant

Katelyn E. Melz

781-***-**** *******.****@*****.*** 41 Crescent St. Plympton, MA

Objective

● Passionate, efficient office assistant seeking administration assistant position to apply excellent organizational skills to support business operations. Experience

WORKING HOLIDAY AUSTRALIA, THAILAND, NEW ZEALAND AUGUST 2017-JUNE 2019

● 22 months of international travel to gain experience in backpacking and hospitality field

● Both paid and volunteer work including hostel and hotel hospitality, housekeeping and administration, agricultural work, supermarket retail and customer service, food service, and warehouse work

● Ongoing volunteer Regional Coordinator for a traveler network called theRIVER TEMPORARY EMPLOYEE MASSACHUSETTS JANUARY 2017 – AUGUST 2017

● Provide direct assistance from projects managers for two companies; including daily office tasks, data entry, and customer service (United States)

OFFICE ASSISTANT CERTIFIED SAFE ELECTRIC AUGUST 2015 – DECEMBER 2016

● Provide direct assistance to office manager, project manager, and company president including appointment scheduling, project tracking, and operational tasks

● Oversee and submit detailed and project-specific documents

● Complete marketing tasks- print, web, and social media HOSTEL STAFF MEMBER SHELTER JORDAN, LIGHT HOUSE HOSTEL, FRIEND STREET HOSTEL DECEMBER 2013 – FEBRUARY 2015

● Front desk reception

● Supervision of cleaning teams- daily tasks and human resources

● Guest relations and hospitality- daily and special event planning/hosting

● Marketing projects- websites(s) content writing, event marketing, social media Skills & Abilities

ADMINISTRATIVE ASSISTANCE

● Proficiency in a variety of computer software; written and spoken communication via email, phone, etc.

● Detail oriented and well organized; self-starter and team player CUSTOMER SERVICE & HOSPITALITY

● Handling of both large and small volume of customers

● Cross-cultural communication and guest relations Education : BS Interdisciplinary Studies May 2013

Contact this candidate