Analyst Support

KEVIN E. NIGG

**** ********* ******

Tracy, CA **376

*************@*****.***

925-***-****

Skills Summary

IBM Mainframe, HP Mainframe, COBOL, Easytrieve, DB2, TSO, CICS, SQL,

COGNOS – Quick, Quiz, Microsoft Office – Word, Excel, Access,

Education

Degree / Date of Graduation

Bachelor of Science, Computer Science 1986

California State University, East Bay

Experience

University of California, Berkeley

Programmer Analyst II

May 1998 – May 2008

Provide production support for the Student Information System.

Receive job and program specifications from the user departments.

Write and enhance jobs and programs.

Investigate production failures, find and fix the bug in jobs and programs.

Produce ad-hoc reports for the user departments.

Participate in full Software Life Cycle Development with the programming team.

Perform other duties as assigned by my supervisor.

Longs Drugs Stores, Inc.

Programmer Analyst I

November 1986 – May 1998

Provide production support for the Pharmacy Accounts Receivable System.

Provide production support for the Retail Information System.

Same responsibilities and roles I specified above in the UC Berkeley paragraph.

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