C U R R I C U L U M V I T A E
JACQUELINE DICKENS
PERSONAL DETAILS:
FULL NAME Jacqueline
SURNAME Dickens
RESIDES Fourways, Sandton
MOBILE NUMBER 071*******
E-MAIL ADDRESS *************@*****.***
DRIVERS LICENCE Code 08, own transport
NATIONALITY South African
RACE & GENDER White Female
TERTIARY EDUCATION:
INSTITUTION Benoni Commercial High School
QUALIFICATION Matric
COURSES COMPLETED MS Word / Excel / PowerPoint / Access / Outlook / Lotus Notes ADDITIONAL INFORMATION I am fully bilingual with a typing speed of 70 words per minute EMPLOYMENT HISTORY:
Company Name : Unison Guarantee Acceptances (Pty) Ltd Position : Typist
Reason for leaving : Four month temporary contract Duration : November 2018 to February 2019
Responsibilities : Typing of various legal documents Company Name : Macgregor Erasmus Attorneys
Position : Personal Assistant to three lawyers
Reason for leaving : Company moved to Kempton Park Duration : January 2016 to March 2018
Responsibilities :
Reception / switchboard
Typing and formatting of all legal documents
Diary management, ensuring that meetings and events are correctly entered into the diary, confirm all meetings and appointments timeously
Screening of all incoming telephone calls, taking messages and assisting clients when required
Ensure all office stationary and grocery requirements are met
Maintenance of an effective and efficient paper and electronic filing system
E-mails (send and receive) / printing, photocopying and binding of documents
Receiving visitors and offering refreshments
Arranging payment of invoices and statements
Loading new matters and entering billings on Legal Suite Temporary assignments : January 2013 - December 2015 Investec Bank Limited
Nedbank Limited
Stratford Property Ventures
Sasol (SSI)
Sasol Gas Sasol Group Planning & Strategy
Sasol Group - Finance
Sasol Nitro – Executive Personal Assistant to MD
Sasol New Energy – Executive Personal Assistant to MD Sasol H R – Executive Personal Assistant
Sasol Oil – Executive Personal Assistant
Sasol Legal Services – Executive Personal Assistant Sasol Sales & Marketing – Executive Personal Assistant Prime Meridian Direct
Macgregor Erasmus Attorneys
Responsibilities :
Diary management, ensuring that meetings and events are correctly entered into the diary, confirm all meetings and appointments timeously
Domestic and international travel arrangements; including visa application, forex, accommodation, flight arrangements, arranging ground transportation (e.g. booking of cabs, car rental, etc.)
Follow up to ensure resolution; maintain confidentiality of information including but not limited to documentation
Screening of internal and external telephone calls and taking messages and assisting clients where appropriate
Scheduling meetings locally and internationally
Scheduling local and international teleconference calls and video conference meetings
Ensure all office stationary requirements were met
Managing contacts list and updating regularly
Maintenance of an effective and efficient paper and electronic filing system
Booking of boardrooms
Arranging refreshments for meetings
Reconciling corporate credit cards – matching expenses with receipts
Formatting documents
Reporting machinery faults
Liaising with clients
E-mails (send and receive) / printing, photocopying and binding of documents
Composing own correspondence
Organizing functions / events and workshops
Receiving visitors and offering refreshments
Personal errands for Directors
Arranging payment of invoices
Arranging parking for visitors and clients
Arranging requests for team needs (laptops, printing, telephones, email addresses etc.)
Processing expense claims, corporate card claims and petrol claims Company Name : Stratford Property Ventures
Position : Personal Assistant to Director
Reason for leaving : Seeking a more stimulating position Duration : July 2007 – December 2015
Responsibilities :
Welcoming and directing visitors to the appropriate boardroom/meeting room, arranging refreshments
Reception / switchboard
Taking messages, screening calls or re-routing calls accordingly
Arrange and accept deliveries including courier documentation
Typing of all documents relating to property development, i.e. leases, various agreements, etc.
E-mails (send and receive) / printing, photocopying and binding of documents
Distributing agendas and minutes to all parties timeously
Typing of all minutes of meetings on various building projects, e-mails and faxes
Diary management
Searches on the internet in order to obtain information
Scheduling meetings
Running errands to show clients various offices and visiting copying company to arrange copying of various documents and building plans
Hosting and arranging refreshments for roof wetting functions on completed building projects
Arranging appointments with all the attendees of the professional team on all projects for the director
Making sure that the boardrooms were clean and presentable for meetings on a day to day basis
Receiving visitors and offering refreshments
Managing contacts list and updating regularly
Maintenance of an effective and efficient paper and electronic filing system
Liaising with clients
Formatting documents
DURBAN
Temporary - assignments – through various agencies in Durban : Position : Personal Assistant
Reason for leaving : Moved from Durban to Johannesburg Duration : January 2005 – June 2007
Pemanent –
Company Name : Eikos Risk Applications (Durban)
Position : Personal Assistant
Reason for leaving : Retrenched
Duration : January 2001 – December 2004
Responsibilities:
Same as below (D Warne & Associates) including -
Welcoming visitors to Eikos and directing them to the appropriate boardrooms, arranging refreshments
Arrange and accept deliveries including courier documentation
Arranging booking of flights and completing the flight register
Typing Marine Insurance Certificate templates from documents received
Printing draft copy for validation and once this was received, printing original Certificate.
Prepare documents for the clients and arranging delivery
Making sure accounts department had a copy of the certificate
Typing for all the brokers of various letters, memos and faxes and documents Company Name : D Warne & Associates (Pty) Ltd (Durban) Position : Secretary
Reason for leaving : Eikos Risk Applications took over D Warne & Associates Duration : May 1997 – December 2000
Responsibilities:
Secretary to Director and Brokers including typing, drawing diary correspondence.
Switchboard and Reception
General filing (including filing for Office Accountant) opening and coding daily mail, ordering stationery, coding new business for Brokers and opening client files
Assisting Brokers with printing of renewal invitation letters, dunning letters, checking and filing SASRIA Coupons.
Maintenance of an effective and efficient paper and electronic filing system Company Name : Mazista Ceramics (Johannesburg
Position : Personal Assistant to Director
Reason for leaving : My spouse’s contract in the hospitality industry ended in Johannesburg Duration : January 1994 – December 1996
Responsibilities:
Stock control, filing, faxes, and typing of various documents, schedules and reports
Arranging transport for all deliveries of goods to various destinations with various transport companies
Co-coordinating international travel and accommodation, obtaining visas and forex with in-house travel agency 1989 – 1993 : At home - started a family
Company Name : Credit Guarantee Insurance Corporation Position : Branch Secretary
Reason for leaving : Started a family
Duration : March 1982 – May 1989
Responsibilities:
My duties consisted of reception, switchboard, petty cash, typing, copy typing, schedules and reports, filing and client liaison
Switchboard and reception
Arranging appointments, functions for clients and travel arrangements
Branch and Head Office liaison
Company Name : Finansbank Limited
Position : Secretary to Regional Manager
Reason for leaving : Company closed
Duration : September 1977 – February 1982
Responsibilities:
Duties consisted of reception, switchboard (PABX), banking, bank reconciliation, a ledger, two cashbooks) and the formatting of documents and all the typing for the Branch
Client liaison, Branch and Head Office liaison
Quoting rates to Clients for investments and payment and the control of the office accounts