Manager Project
Resume:
Benjamin B. Llanza Jr. Page * of *
Benjamin B. Llanza Jr.
** ******** ******, ****** ******
Sta. Rosa City, Laguna
*********@*****.***
SUMMARY
I believe in helping people with the right way of using Technology to create results and achieve business objectives. I am ITIL Certified with PMP training, certification pending. Dedicated Project Manager and IT/MIS Manager over 15 years experience in Project Management managing service delivery for clients and IT/MIS Management, managing the efficient operation of IT/MIS. As Project Manager, I have been managing IT projects for internal, local and multinational clients like Applications Dev’t, ERP, Web Dev’t, Business Analyst, Business Intelligence, Robotic Process Automation, Data Analytics, ERP, SAAS, SCCM and Service desk migration using Waterfall, AGILE and LEAN methodology. I have around 5 years in Agile and around 10 years using waterfall. I have conducted training on Project Management, Agile Scrum and Kanban framework, emphasizing the importance of an Agile mindset rather than just observing the ceremonies. I would like to further my career and grow to a more senior role with your company. QUALIFICATION HIGHLIGHTS
Information Systems Management
Project Management
Microsoft Solutions and Agile Framework
Network and Database Administration
Web/eMail Server, VOIP & Internet DSL setup
Desktop, Workstations, Server Support & Maintenance Working knowledge in Windows 98/NT/2000/XP/Vista,
Windows 2000, 2003 Server, MS ISA, MS Exchange &
Linux (Ubuntu, Fedora, Red Hat ES, Centos, Mepis, etc) Website Design & Development
Conducts Computer Training Workshops
Agile, Scrum, Kanban & Lean
Software Design, Development and Implementation of Integrated Accounting (AP, AR, GL), MRP, ERP, POS and Payroll
MS Access, MS SQL Server, MySQL, Clarion, Visual
Basic, Delphi, Clipper, Foxpro, PHP, PhpRunner, HTML, CSS and Java
Basic SAP & Oracle Developer 9i
Email, Web, FTP and Proxy Server Installation and Setup Network Installation &Setup LAN, WAN, VPN
ITIL Foundation Certified in IT Service Management PROFESSIONAL EXPERIENCE
SG Data Solutions Inc. (Software Group Philippines) Dec 2018 to present Project Manager
Software Group is a Software company that specializes in frontend applications and CBS integration for Banks like DFA
(Digital Field Agent), Loan Management, Agency Management, Payment Switch, Enterprise Integration Platform, Mobile Banking, Internet Banking, Card Management, Device (POS/ATM) Management and mWallet Solution. Responsible for supporting clients in the APAC region and the overall direction, coordination, execution, control and completion of specific projects ensuring consistency with Software Group strategy, commitments and goals. Requirements and scope management for developing IT solutions to business problems and fulfilling business needs to drive the whole project delivery life cycle from initiation and analysis through design, development and testing and finishing with deployment and closure. Liaise with managers and specialist from other companies, firms, government institutions and organizations in connection with the work performed.
Benjamin B. Llanza Jr. Page 2 of 5
Manulife Business Processing Services (MBPS). Mar 2016 to Dec 2018 Project Manager/Scrum Master
Innovative Technology Services under Digital Operations 2018 I’ve been handling the Systems Integration Project for MBPS as Project Manager, Scrum Master and Business Analyst using the Agile methodology. I also manage Robotic Automation projects for the Digital Operations Team, mainly using Winautomation to automate the processing of Claims and other operational functions. MBPS Data Shared Services under Digital Information Services 2017 Manages projects for the Data Shared Services team, mainly Data Analytics and Metrics related projects for Global Operations using tools like Qlikview and Qliksense.
Responsible for Project Intake and coordination with Business units for their requirements and creating the Project Charter, Proposal and Contract.
Scrum master to Agile Development teams.
Asia Regional Data Office 2016
Manages projects for the Regional Data Office Group, mainly Analytics and Data Science related projects. Developing Qlikview Dashboards for various countries under the Manulife corporate group. ESS Manufacturing Co., Inc. (INNODATA)
Manager, Global Technology Deployment GT-TDG Aug. 2012 to Sep 2015 Manages the TDG (Technology Deployment Group) under Global Technology Department. Primarily responsible for managing the Global IT Assets and Software licenses, Technology Infrastructure including facilitating Microsoft’s Enterprise Agreement and other third-party software license administration and all Software Purchases. 1. Manage the Web Portal Development team which handles the Systems Development, Maintenance and Deployment of the company’s Global Technology Charging Web portal; 2.Back-End Support for the Symphony Service Desk System; 3.Software and Hardware Asset Management, deployment and compliance for our Global Team (Phils, India, Sri-Lanka, New Jersey & Israel); 4. Global Technology related MIS; laptop provisioning; 5. Monitors the Software Licenses vs actual installs and tracks IT deployment; 6. Monitors Policy compliance for firewall, routers and other network devices using Device Expert; 7. Generates Project/Dept. charging tor each asset, user and global locations.; 8. SCCM Packaging and Deployment; 9.Generates reports comparing actual IT expenses vs User/Asset charges;.and 8. facilitates contract reviews and renewal for software license agreements, leased lines and internet links. Recently implemented the transition from our on-premise Servicedesk System (HPOV) to a Cloud/SAAS based Servicedesk solution which offers easier customization & maintenance and will include monitoring of Hardware and Software assets to complement our SCCM which we are also migrating from 2007 to SCCM 2012.
Radiowealth Finance Company Incorporated
MIS Manager Nov 2010 to July 2012
The company provides business micro-loans and personal Loans to qualified borrowers. Manages the MIS Department consisting of 1 Technician to maintain the companies Computers, Servers, Local and Internet Network Infrastructure and Email Administration. and 2 Application Development Programmers to maintain the legacy Foxpro DOS Loans Mgmt. and Acctg. System and PHP Web portal for Loans Application and Approval System. Implemented the NETSUITE Business Software Suite and Loans Management System by external developer using VB.Net, MS SQL and monitor all In-house systems development like Credit Scoring & Asset/FFE Masterfile & monthly depreciation (PHP, MySQL) and setup of MIS Servicedesk based on ITIL Framework and Maintain current Accounting (GL, AR, AP) systems (Foxpro, MSAccess, PHP, MySQL). Also responsible for the Database Administration of our MySQL Server and Manages MIS programming and technical staff to maintain all IT related equipment, PABX for Head office and 90 branches nationwide and MIS Dept. yearly Plan and budget. Philsteel Holdings Corporation
MIS Head April 2007 to Nov 2010
The company manufactures GI and GL coils and roofing sheets. As the Head of the MIS Department, I handle all IT related issues in the company. The Network Administrator, Technical and Systems Supervisor report to me. The technical team support and maintain the user workstations and local network. IT Infrastructure includes Database and Domain Server, File and Backup Server, Email, UTM/Proxy/Firewall & Web servers. I implemented Agile and assumed the role of Scrum Master. Hired and trained PHP Dev’t team to develop new systems and maintain the company’s legacy in-house systems for the operation of Sales, Accounting, Treasury, Credit and the Inventory and Production systems for our Manufacturing plants which are a combination of Peachtree, Foxpro, Microsoft Access and Visual Basic applications with Microsoft SQL as the backend. Developed the plan to move towards using VPN to connect our various Plants and integrate our customized standalone systems into an integrated system for Head Office and MRP System for our Plants and migrate to web based systems using Visual Basic, PHP, HTML, CSS, JAVA & MySQL. Developed the MIS Ticket web based system using PHP/MySQL to monitor the work and progress of the technical and systems development team. I conduct User Training workshops on Computer Operation, Open Office and Microsoft Office. I manage and monitor all IT related projects, improve and develop Corporate IT Policies, Information Systems Strategic Planning and IT Risk Management Plan.
Benjamin B. Llanza Jr. Page 3 of 5
Tagaytay Highlands International Golf Club Inc.
IT Manager August to November 2006
An exclusive high-end Golf Membership Club. I am responsible for the company’s IT Resources, Fidelio Inventory System, Sun Financial, POS Workstations (Micros and Infrasys) for around 20 restaurant outlets. Completed the implementation of the Club’s Wireless Network backbone infrastructure using Motorola’s Canopy products which provides homeowners (that cannot be reached by land line cables) with a wireless VOIP Manila line with minimal monthly cost. Completed the prototype of the HR Management System and designed the specifications for the Club’s Membership System with on-line billing & payment including the Accounting and Inventory Systems. Comglasco AG Corporation
MID(Management Information Dept.) Manager July 2005 to July 2006 Distributor of Glass, Polycarbonate and other related materials. Performs multiple roles as Management Information Dept. (MID) Manager, Network & Database Administrator and IT Project Manager. Responsible for the company’s IT Resources, PABX, Software applications and nationwide technical/user support & network infrastructure consisting of around 200 computers in 40 branches. Migrated the company’s email from Linux Fedora Postfix to Kerio Mail server and responsible for the administration of the company’s Email, FTP, Web Server, Proxy Server, ORACLE, MySQL and Microsoft SQL database servers. Two Computer Technicians and two Oracle Programmer report to me. Developed the plan to improve on our current systems. Responsible for the maintenance of our ERIC Financial, Peachtree and the continuous development and improvement of our in-house Oracle Inventory system using Oracle Developer 9i. I developed prototypes for Accounting, Purchase Order, Payroll and Consolidated branch inventory Systems using MS Access for the company.
Terumo Philippines Corporation
MIS Officer August 16, 2004 to July 2005
TPC manufactures needles, syringes, surflow catheter and urinary drainage bags, and other devices for medical applications for worldwide distribution. Responsible for the company’s Microsoft 2000 Server & Microsoft Exchange Server and system applications and IT (network) infrastructure, including backup and anti-virus protocols. One Computer Technician reports to me. I completed the Fiber Optic network project for our building expansion.
I developed the company’s MRP Systems which of Sales Order, Purchase Order, Production Planning, Manufacturing, Inventory, HR and Payroll systems using Microsoft Access XP, while providing support for existing Accounting and other external systems. Coordinates Information Technology related issues and solutions with management. TPC is an ISO certified company with strict GMP (Good Manufacturing Practices) compliance.
Cellstar Philippines Inc. / Matrix Mobile Inc.
MIS Manager August 2002 to December 2003
Distributor of various brands of Cellphones and Callcards like Nokia, Samsung, Sony Ericson, Globe, Smart, Sun, etc. Responsible for the MIS Department with no staff and maintained the company’s IT Infrastructure consisting of Windows NT & ISA Server, MS Exchange, VOIP, VPN, Cognos, Novell and Windows 98, 2000 and PABX. Performs Network and Database Administrator function. Responsible for the maintenance of the company’s website, PCs, Server and Network. Developed reports and software applications (using Clarion, MS Access and Visual Basic) that are needed to address issues that were not covered by the existing ERP (ACCPAC) Software. Aside from our head office in Eastwood City, Cellstar has 6 branches nationwide. I organized the IT Department and developed the company’s IT, User, Backup and Disaster Recovery Procedures and Policies. I report directly to the company’s president and Financial Comptroller and we are directly reporting to the Singapore office, which in turn reports to our mother company in Texas, USA. The company’s products are VOIP and Mobile phones.
Matrix Mobile started its operations in February 2003, with the same management team of Cellstar Phils. I helped the company with considerable savings in hardware setup and cost getting the most cost effective PCs and LAN equipments available at the time. I am responsible for the design, implementation and administration, and maintenance of the company's network infrastructure from both LAN and WAN systems, Network Server, workstations, Structured Cable and Wireless Network, Backup, Website, VOIP, Video Conference, Internet DSL, eMail Administration.
I also provided the company with considerable savings on our ERP system when I programmed and developed on my own, the company’s Integrated Financial, Accounting and ERP/Inventory Systems including the Company website. I organized the IT Department and developed the company’s IT, User, Backup and Disaster Recovery Procedures and Policies. WAB Software Solutions
General Manager February 2000 to July 2002
I started my own software company dedicated to market the packaged WAB Integrated Accounting, Manufacturing, ERP/Inventory and Payroll System that I designed and developed for corporate clients in the Automotive and Electronic Manufacturing industries e.g. Keihin Phils, Nissin Brake, Cirtek Electronics & Kawasho Steel. I manage a staff of five and I do the Sales, Marketing, Project Planning and Project Management. I meet with prospective clients to analyze their current systems to arrive at the best solutions they could use and implement. I closely monitor software design, hardware requirements, program development, setup and implementation of projects and systems for all our clients. I make sure that projects are being implemented properly and closely monitor the company’s bottom line. Unfortunately the events of Sept. 11, 2001 drastically affected the economy of the Automotive and Electronics industry and I was forced to eventually cease operations due unacceptable profit margins caused by shrinking customer and market opportunities. Benjamin B. Llanza Jr. Page 4 of 5
Video Matrix System, Inc.
Project Manager November 1995 to December 1999
A Software Development Company. I was responsible for Project Planning and Project Management. I plan and monitor software application projects from software design to implementation, seeing to it that each project assigned is being developed efficiently and on time, closely monitoring revisions and customizations as requested by clients. Clients are diverse, coming from almost every industry. Work includes Project planning, project management, systems analysis, and actual program development and revisions using Microsoft Access, Visual Basic, SQL and Clarion for Windows. Develops and implements mostly Integrated Accounting Systems with Accounts Receivable, Accounts Payable, General Ledger, Payroll and ERP/Inventory Systems. Evaluate software and hardware configuration to for optimal software performance. Clients assigned are Anaconda Metal and Screws, Eurobaker, PTT Philippines (Oil company), 128 Corp. (Retail), etc. NRECA International, Ltd.
Office Manager/IT Consultant December 5, 1994 to October 15, 1995 9 month project contract. Responsible for office administration and IT. The project is under NRECA International and deals with handling the Rural Electrification for the Philippines that is funded by USAID, a multinational organization. The projects goal is to closely monitor the progress of the Rural Electrification effort, status of resources and coordinating Materials Handling & Monitoring.
Coronado Lanes Inc. (AMF Puyat)
Computer Programmer/Systems Analyst 1992 to 1994
Bowling, Billiard, restaurant and sports accessories. Worked as an in-house Programmer/Analyst, using Clipper 5.01 coordinating with the EDP Manager in developing applications and doing the Systems Analysis and Design for their operations(Bowling, Billiards and Snack bar), Inventory and Sales Monitoring via Modem communication. Integrated Computer Systems Inc.
Quality Control Supervisor February 1988 to April 1991 Distributor of IBM, Compaq and Mitac computers and other computer related peripherals. Responsible for the setup, organization and supervision of the Quality Control Department. I developed procedures and policies for Quality Control. We assemble, test, fix and troubleshoot branded and generic computer desktops and peripherals including monitors and printers before delivery to our clients. I created an Inventory Program using Foxpro 1.0 for keeping track of our Warehouse Inventory. I am the senior technical consultant for any hardware and software problem encountered by the technicians in the field, or in the testing area. The company is a distributor of computer desktop, software and peripherals. I began work as a student trainee, Computer Technician and then worked my way up QC Supervisor. SEMINARS ATTENDED
April 2018 Basic Sharepoint Online
Sep 2017 ITIL Foundation Certification in IT Service Management Aug 2017 DNA Analysis and BPMN (SIL)
Oct 2014 Six Thinking Hats
Mar 2014 Dell Solutions Tour
June 2012 IBM Technology Conference
Sep 2011 Comprehensive Corporate IT Policy
May 2010 IBM Power Solutions Forum
Jan 2010 Product Training on Peachtree Accounting 2010 Nov 2009 Auditing Information Systems & Technology Dec 2008 Cisco Connection Security
Sept 2006 Motorola Wireless Canopy Setup and Installation March 2003 ACCPAC for Windows Seminar
June 1990 Comprehensive C Programmers Course at the Center for Advanced Software. Jan-Feb. 1990 Allen Management Supervisory Training Program July 1985 Basic Microprocessor Training Course by C.E.C. and N.S.T.A. Benjamin B. Llanza Jr. Page 5 of 5
SOFTWARE DEV’T & OTHER PROJECTS
Systems Integration Project
Robotics Process Automation
Data Intelligence Dashboards
Ticketing System (Philsteel, Radiowealth)
Global Servicedesk Migration HPOV to Symphony (Innodata) SCCM 2012 to SCCM 2016
HR Management System (Tagaytay Highlands)
Integrated Accounting and Inventory System (WAB Software, Matrix Mobile, Terumo, Cirtek, Kawasho Steel, etc)
Payroll System (WAB Software)
Accounting System
Payroll and Attendance System
Inventory System for NRECA
POS System (Coronado Lanes)
Inventory System (Integrated Computer Systems)
Visual Studio, SQL Server
Winautomation
Qlikview
PHP/MySQL
Symphony Servicedesk
SCCM Microsoft
Microsoft Access
PHP/MySQL, MSAccess, VB/SQL Server, Clarion for Windows PHP/MySQL
Microsoft Access, Oracle 9i
Microsoft Access
Microsoft Access
Clipper
Foxpro, Clipper
EDUCATION
College
SSS SNPLP Scholar Grantee
Technological University of the Phils. Taguig
COMPUTER ENGINEERING
Technology
High School
Cainta Catholic School
Recognition: Best in Science
Extra Curricular Activities:
1980-1984 Science Club Member
Nov. 1983 3rd Place in Quiz Bee District Competition, Science Division Oct. 1983 2nd Place in Quiz Bee Regional Competition, Science Division Elementary
St. Joseph's College
Recognition: Loyalty Award
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