Manager Sales
Resume:
Marcia Hawkins
Atlanta, G.A. **331
********@***.***
PROFILE
Professional Retail Manager with more than 20 years of experience in business development, personnel management, store operations and visual merchandise presentation in a department store environment. Strong leadership and management skills: Proven ability to quickly build rapport, establish trust, train and motivate people. Proactive senior-level manager with business acumen and strong strategic planning and project management skills. Motivated, self-sufficient team leader who has dedicated her career to being resourceful, proficient and reliable.
QUALIFICATIONS
Dynamic team leader
Diversified business experience ...Skilled in multi retail operations
Expert in multi -tasking,prioritizing and effective time management
Results oriented ...Able to manage ambiguity and perform within a cross-functional team PROFESSIONAL EXPERIENCE
David’s Bridal
General Manager, Valencia CA (7/2012-8/2016)
Joined the Company with the opportunity to open a new store, supervision of 4 Managers and 25 Sales professionals Manage the day to day operation, with total 4 wall responsibility to deliver Company’s Brand standards, Vision, Sales Revenue, Client Services and P&L
Drive Sales through customer centricity, Clienteling with appointment building and follow up
Ensure sales revenue of the total store to include backroom functionality of Alterations timeline
Accountability of building team, recruiting hiring, training and continued coaching for professional development.
Manage overall provisions of Company policies, procedures,marketing and promotions Bloomingdale's Department Store
Sales Manager, Sherman oaks CA (10/2006-8/2011)
Responsible for $12.0 sales volume, customer service, training and development in YES department. Team of 28-36 sales professionals
Exceeded annual sales plan and prior year sales through analyzing and implementing business strategies to set and achieve targeted goals.
Achieved customer service objectives through consistent efforts in effective staffing, adherence to corporate programs, and timely resolution of customer issues.
Enhanced merchandise presentation standards by strategic planning and execution of corporate directives.
Coordinated store operations and vendor support to ensure impactful and productive sales promotions.
Improved inventory shrinkage by 1.3%/$12.0 through effective merchandise handling, planning and execution of the inventory process.
Macy's Department Store
Cosmetics Manager, Wheaton, MD (6/2004-3/2006)
Opened new store, assisted with merchandise and store set-up. Hired, trained and developed new staff which included 15 counter managers and 46 Beauty advisors to run an $8.3 cosmetics Business. Exceeded annual volume by $500.0
Successfully drove sales through careful analysis of business opportunities and persistent negotiation of stock content and assortment for demographics.
Coordinated and executed promotional events which generated $25,000 in a one day event.
Worked in conjunction with RMM and vendors to ensure consistency in stock levels, staff development and new store excitement throughout the year.
Macy's department Store
Merchandise Team Manager, Tysons Corner, VA (9/1997-6/2004) Cosmetics Manager
Center Core Merchandise Manager responsible for $28.0 in sales volume, areas to include Women’s shoes, Cosmetics, Handbags, Accessories, Juniors and Hosiery.
Set floor standards according to planograms. Maintaining consistency throughout all areas of responsibility
Merchandise trend shops and focal store statements
Maintained the effortless flow of merchandise from receiving location to sales floor
Quarterly floor moves and merchandise placement based on business trend. The Broadway Department Store
Assistant women’s shoe buyer, Los Angeles CA (2/1994-3/1996) Assisted in the transition of a lease buying office to an in house operation.
Structured the classification of shoes for the new buying team.
Worked in conjunction with the buyer to develop the Moderate Women’s shoe business.
Overhauled the assortment to better reflect customer base for 82 stores
Achieved gross margin and sales volume
Assisted in AD layout, Shoe Spec and style out.
Input markdowns, visited stores to ensure execution of floor and merchandise standards. EDUCATION
BA Business Management
Coppin State College 1985-1989
Watterson School of Business 1984-1985
Baltimore, MD
Certified Cosmetologist
Marinello School of Beauty 1992-1994
Los Angeles, CA
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