Quality Engineer Manager

CARL CRAIG

**** ***** ********** *****, **********, TN 38506

931-***-**** (Cell)

**********@*****.***

PROFESSIONAL SUMMARY

BS Engineering degree & Six Sigma Green Belt

** ***** **** *** **tomotive experience

15 years automotive Quality Manager experience

APQP expertise (PPAP Submission/Process Flow/FMEA/Control Plan/GRR/Cpk Studies/SPC)

Global supplier quality improvement experience

TS16949/ISO9001 Quality Management System expertise

TS16949 & VDA 6.3/6.5 audit experience

Heavy 8D/CAPA experience

Six Sigma deployment experience

Data analysis & key metric CFWT problem solving expertise

Warranty recovery & dealer field service experience

EXPERIENCE

SLPT (Automotive Oil Pumps)

Quality Engineer (1099 Contract Job), Sallisaw, OK, Apr 2019 - Present

Spearhead PPAP & 8D submissions to Ford, drive Quality improvements & provide heavy customer interface support.

COBHAM MISSION SYSTEMS (Aerospace Products)

Supplier Development Engineer (ACG W2 Contract Job), Davenport, IA, Feb 2019 – Apr 2019

Visit/audit deficient aerospace suppliers that have low Scorecard metrics, open 8D’s or require 3rd party source inspection.

MAGNA EAGLE BEND (Automotive Hot Stamp Parts)

APQP Quality Engineer (MST W2 Contract Job), Clinton, TN, Jul 2018 - Feb 2019

Develop APQP documentation to support NPI launch for 10 new BMW parts.

BENDIX (Commercial Truck Brakes)

Quality Engineer (Aerotek W2 Contract Job), Bowling Green, KY, Mar 2018 - Jul 2018

Single point QE contact to address Daimler, Volvo, PACCAR, Kenworth, Navistar Customer issues.

KASAI (Automotive Headliners)

Supplier Quality Engineer (EHD W2 Contract Job), Hopkinsville, KY, Oct 2017 - Mar 2018

Provide engineering support for a Nissan mandated GP12 containment.

NIFCO KTW (Automotive Décor Trim)

Quality Engineer (Redi-Group 1099 Contract Job), Toccoa, GA, May 2017 - Sep 2017

Develop APQP documentation & GP12 safe launch for BMW NPI launch; visit Customer to provide line support.

CHASSIX (Automotive Steering Knuckles)

Quality Engineer (EHD W2 Contract Job), Shelbyville, TN, Feb 2017 - May 2017

Develop Process Flow/FMEA/Control Plan documents for BMW & Nissan products.

BRUSS (Automotive Engine Valve Covers)

Quality Engineer (Aerotek W2 Contract Job), Russell Springs, KY, Oct 2016 - Feb 2017

Wrote Chrysler 8D submissions, create Ford Control Plan for “Dragon” launch, provide TS16949 & VDA 6.3/6.5 audit support.

MARTINREA (Automotive Body Metal Components)

Quality Engineer (MST W2 Contract Job), Springfield, TN, Apr 2016 - Oct 2016

Spearhead Quality improvements for Nissan issues, write/submit 8D’s, provide heavy customer interface support.

SAARGUMMI (Automotive Rubber Seals)

Quality Engineer (Stratosphere 1099 Contract Job), Pulaski, TN, Aug 2015 - Feb 2016

Provide third party interface support to launch new Tesla MX parts, drive corrective actions & support new product APQP.

UNIPRES (Automotive HTSS Structural Metal Components)

Quality Engineer (1099 Contract Job), Portland, TN, Feb 2014 - Aug 2015

Led 8D submission process & 3rd party containment reductions for Nissan PIR issue

NISSAN (Automobiles)

Parts Quality Engineer (Kelly W2 Contract Job), Smyrna, TN, Nov 2012 - Feb 2014

Drive Nissan supplier quality improvements, drive 8D closures, approve supplier PPAP submissions, perform supplier audits.

LM (Windmill Blades)

Regional Quality Manager, Little Rock, AR, May 2011 - Sep 2012

Led North America Quality initiatives for commercial windmill blade applications. Responsible for global NDT testing, new product APQP, warranty improvements, 8D problem solving & customer interface.

VOLVO POWERTRAIN (Automotive Diesel Engines)

Warranty Engineer (W2 Contract Job), Hagerstown, MD, May 2010 - Dec 2010

Spearhead supplier corrective actions/reimbursements for warranty issues, extensive interface with suppliers/dealerships.

MASTER CRAFT (Boat Manufacturer)

Director of Quality, Vonore, TN, Sep 2005 - Jan 2009

Led corporate quality function to assure Customer satisfaction & provide support to 150 global dealers.

Improve dealer/customer satisfaction by reducing warranty claims

Initiate APQP & supplier PPAP requirements for new program launches

Heavy interface with external dealers to address key issues & drive improvements

NAVISTAR (Automotive Diesel Engines)

Corporate Quality Section Head, Indianapolis, IN, Aug 2004 - Sep 2005

Led 40 QE personnel to drive global SQA & Customer quality improvements. Spearhead quality initiatives for 3 plants producing engines for Ford & Navistar. Responsible for TS16949 certification, new product APQP, customer PPAP submission.

Improve customer quality through Six Sigma project work

Led global supplier APQP/PPAP initiatives for new product launches

Led field service group to monitor Ford dealership & Customer plant issues

Extensive 8D & Six Sigma problem solving used to resolve issues

CUMMINS (Automotive Products)

Quality Manager, Cookeville, TN, Dec 1998 - Aug 2004

Led Quality department in a plant that produced filtration products.

Champion Six Sigma continuous improvement projects

Improve Chrysler ppm from 3800 to less than 200 ppm from 1999 to 2004

TAKATA (Automotive Airbags)

Quality Director, Cheraw, SC, Oct 1997 - Dec 1998

Led Quality objectives for multiple manufacturing plants producing airbags for Honda, Nissan and Toyota.

TRW (Automotive Airbags)

Quality Manager, Cookeville, TN, Jul 1995 - Oct 1997

Led 40+ Quality department personnel in a plant that produced automotive airbags for Ford, GM, Chrysler, Nissan & Toyota. Responsible for QS9000 certification, new product APQP, customer PPAP submission.

BORG WARNER (Automotive Transfer Cases, Transmission Solenoids)

Quality Manager, Blytheville, AR, Jul 1989 - Jul 1995

Led 27 Quality personnel in a plant producing automotive transfer cases & transmission solenoids for Chrysler, Ford & GM. Responsible for QS9000 certification, new product APQP, customer PPAP submission.

UNITED TECHNOLOGIES (Automotive Electric Motors)

Supplier Quality Engineer, Columbus, MS, May 1986 - Jul 1989

Led supplier quality improvement program in a plant that produced automotive electric motors.

EDUCATION

Arkansas State University, Jonesboro, AR - BS Agricultural Engineering

ASQ Certified Quality Engineer, Certified Six Sigma Green Belt

PERSONAL INFORMATION

Married, six children, excellent health

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