Operations Manager

Ariana Del Valle

Email: ******.***@*****.***

Cell: 773-***-****

Permanent Address Current Address

**** *. ********* ***. * E 8th St. Apt. 1612

Chicago, IL 60626 Chicago, IL 60605

Education

University of Illinois at Urbana-Champaign, IL

Bachelor of Science in Finance May 2014

Experience

U.S. Bank, Chicago, IL February 2015 – Present

CDO Operations Manager September 2018 –Present

Manage a team of eight Deal Administrators and oversee the daily operations for a number of clients; daily operations include cash file distributions, reconciliation of cash and par positions, receiving and sending funds, trade and bond settlements, review and sign off of internal reporting and metrics

Oversee monthly and quarterly tie outs and payment distributions for investor reporting to ensure all deadlines are being met with accuracy

Administer and implement corporate policies and procedures to ensure compliance with applicable laws and regulations; active participant in the review and recommendation of operational systems, procedures, and tools

Heavily involved in the training and on boarding of new deal administrators, as well as ongoing training of more tenured staff; deliver monthly and quarterly reviews to address individual metrics and provides goal setting recommendations at mid-year and end-of-year evaluations

Handle team’s escalated client issues and report exceptions by working with appropriate parties to resolve the issues in a timely manner

CDO Deal Administrator (I, II, III)

Ability to multitask in a high pressure environment, execute tasks diligently and efficiently with high accuracy, managing a variety and diverse mix of clients and portfolios at a time, tasks including wire processing, cash and par reconciliations, providing daily reports internally and externally

Process bond and loan activities, set up cash and asset deliveries/receivables in USD as well as foreign currencies, research data breaks and provide data for monthly and quarterly reporting

Well-experienced in CLO and TRS warehouse tie outs and closings, CLO portfolio refinances/resets

Find solutions to issues that arise in a timely fashion while providing excellent customer service

Active participant in testing of new procedures and tools, providing feedback to managers internally

Aid in training of new team members and serve as a resource to existing team members and managers Royal United Mortgage, Schaumburg, IL June 2014 – October 2014 Loan Advisor

Inquire potential customers on short term and future financial goals in regards to their mortgage

Review consumer credit reports with clients and discuss ways credit score can be improved

Customize unique financial plans using Encompass and communicate to customers the benefits of each plan in relation to their overall financial situation

Assist the customer in gathering all documents required to close loans in an efficient manner while providing excellent customer service throughout the entire loan process Skills and Interests

-Proficient in Excel, PowerPoint, Outlook, Microsoft Word

-Interest in programming, with successful completion of NW Coding Bootcamp (May 2018); languages include Javascript and SQL, exposure/interest in VBA

-Spanish (Fluent) -NMLS: 1207920

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