Bookkeeper / Office Manager

DONNA DAVISON

Notary Public

Raleigh NC 919-***-**** ac9tlh@r.postjobfree.com/ linkedin.com/in/donna-davison-052b0728

Office Manager/Bookkeeper

SKILLS SUMMARY

Construction/Real Estate/Wholesale/Retail●Invoicing●A/R & A/P●Purchase Orders●Collections● Payroll●Employee Reimbursements●GAAP●Cash/Accrual●Deposits/Payments/Fees●Credit Cards●Transaction Verification●Funds Transfers●Quarterly/Sales Tax Reporting●W2s/1099s●Vehicle/Fleet Logs●G701/G702/G703●Time Management●Information Retrieval●Pivot Tables●Inventory Control●Cost Accounting●Cost Reduction●Process Documentation●Customer Service●Vendor Relations●Team Player●Collaboration●Conflict Resolution●Results Oriented●Motivated●Proactive

TECHNICAL PROFICIENCIES

QuickBooks(Pro/Premier/Enterprise/Online)●ADP●ACT●Peachtree●Microsoft Word●Excel●Outlook

PROFESSIONAL EMPLOYMENT EXPERIENCE

CAPITAL PROMOTIONS Raleigh NC

Bookkeeper 03/2018 – 04/2019

Performed bookkeeping including invoicing, A/R, A/P, P/R, reconciliations. Provided weekly financial reporting

Discovered and presented data to owner that unsupported order management software was deleting payments and unlinking payments to invoices and bills in QuickBooks Online. Received approval and purchased QB Desktop to replace Online and order management software.

Performed collections/tracked banking/tracked and reconciled credit cards

Negotiated with vendors to extend payment terms. Assisted with ordering as needed

Improved customer service via telephone and face-to-face. Made some deliveries when necessary

FIVE STAR STAFFING Raleigh NC

Timely Text Inc

Bookkeeper 09/2016 – 02/2017

Performed invoicing/payables/timekeeping/A/P, A/R, P/R and HR duties such as onboarding and new hire packets

Managed A/R in amount of $1.5m. Used progressive billing for contract employees

Updated budgets/forecasting in a complex Excel spreadsheet which converted 13 fiscal periods into 12

Performed electronic banking, wire transfers and ACH/bank deposits. Converted Euros from Amsterdam and France to USD

Maintained copies of checks and supporting documentation. Used and queried online banking sites

J & S HEATING AND AIR Raleigh NC

Office Manager 03/2014 – 10/2014

Entered checks and bills received by mail to produce invoices using QuickBooks

Maintained all bookkeeping including cost accounting/timekeeping/accounts receivable/accounts payable/P/R in QuickBooks for commercial HVAC company.

Reorganized office by establishing document filing system to more easily access information

Updated vehicle fleet logs weekly with information such as mileage/maintenance scheduling/payment scheduling/insurance needs for 5 vehicles. Negotiated purchase of additional trucks/trailers

Tracked/reconciled credit cards. Performed billing/collections

FIVE STAR STAFFING Raleigh NC

Office Manager/Customer Service/Bookkeeper 10/2012 – 10/2013

Performed general finance functions including filing/copying/faxing/scanning/mail procedures/package receipt and shipping for 9 employees in the field

Reconciled checking/savings/petty cash for 9 employee credit card accounts. Managed invoicing/collections. Transferred cash/credit between accounts

Shipped scientific chemical measuring equipment used in labs/hospitals/restaurants to field technicians for recertification of exhaust hoods

Tracked all travel expenses and shipments/delivery/receipts of equipment. Coordinated travel plans for service technicians

Entered A/P, A/R & field service commission-based P/R in QuickBooks

Answered/processed customer service calls during business hours

Created human resource documents/job descriptions/policies

ADMINISTRATIVE BUSINESS SOLUTIONS, LLC Raleigh NC

Contractor 08/2007 – 10/2012

Provided administrative/office/data entry/QuickBooks consulting services for companies in the Triangle, NC such as Environmental Stoneworks, Automotive Management Solutions, Vadum, Star Transmission

Clientele included real estate brokers/construction contractors/service companies/wholesale/retail businesses

Coded/matched incoming bills to contracts. Processed up to 250 A/P transactions/week for Apex Steel

Collected $1.5m in 2 months in A/R while processing certified P/R for 30+ employees for Turner Asphalt

Analyzed and reviewed current business practices/provided solutions for improvement and enhancement

Performed accounting services including A/R, A/P, P/R, collections, data entry, some inventory control

MOSCARINO OUTDOOR CREATIONS (Landscaping Services) Strongsville OH

Office Manager/Bookkeeper 04/2006 – 08/2007

Developed/implemented business processes and standard operating procedures for time management/cost accounting/accountability. Coordinated project schedules using Excel spreadsheets

Performed all bookkeeping activities using QuickBooks, payroll reporting and management, A/R, A/P, collections

Provided sales support. Assisted with bid quotations, reports and marketing

Interacted with customers, vendors and employees which included H2B Spanish-speaking seasonal employees

Developed strategies to increase market-share and profitability

Negotiated purchases of additional trucks/trailers

Contractor Medina/Cleveland OH

08/1998 – 04/2006

CUMBERLAND VALLEY DEVELOPMENT GROUP (Independent Residential Developer/Builder)

Performed all bookkeeping using QB: invoicing, A/R, A/P and banking for real estate contractor

Scheduled & monitored jobs for 20 subcontractors using Excel & MS Project. Negotiated bids, approved work orders & invoices

Updated project budget frequently as bids came in

Compiled financial accounts, cost analysis and forecasting using QuickBooks and Excel

DAVISON & COMPANY (Commercial Real Estate Broker)

Accurately performed all bookkeeping and payroll functions including bank statement reconciliation, year-end and tax reconciliations

Managed ACT industry databases/wrote proposals for commercial leasing of office building space in downtown Cleveland

TELECOMP TECHNOLOGIES CONSULTING INC Cleveland OH

Consultant 11/1995 – 08/1998

Provided expertise on information systems and computer issues for 3 separate locations of amusement parks including planning for future computer connectivity. Communicated/negotiated with software vendors to convert/implement from manual to automated membership software

Planned and managed project for search of administrative school district software, including needs assessment, RFP, cost analysis, reporting and vendor selection

Renegotiated offsite Multi-Million dollar data processing contract. Created and implemented Disaster Recovery Plan for 13 branches, headquarters and service locations in DC and surrounding areas

EDUCATION

Notary Public, State of NC Raleigh NC 06/2024

BS Information Systems Almeda University Boise Idaho

TRAINING

QuickBooks ProAdvisor Certification●Dale Carnegie Sales Training●Business Administration & Management●Alpaca Care/Management●Nurses Aide Certificate

VOLUNTEER ACTIVITIES

Board of Directors/Fund Raising/Coaching Southern Hills YMCA Brecksville OH●Board of Directors/Scheduled & Paid Umpires/Ran Concession Stand, Medina Girls Softball Assn Medina OH●Northern Ohio Dressage Assn/CADS/USDF Shows/Official Scorer and Schooling Show Secretary/Official Scorer 5 Ring Recognized (USDF) Shows●St Francis Xavier Church/Assistant Choir Director

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