Customer Care, Marketing Manager

R E S U M E OF SUBHODEEP ROY

Looking for a change Administration

Career profile :

Completed MBA from ICFAI University with special emphasis on the following exposure

· Product Development in Consumer

· Service Sectors,

· Human Resource Management,

· Management Control &Information Systems and Organization Development.

Target opting :

With the above traits I would like to serve with an organization that would utilize my talents to the fullest. I am always prepared to face challenges that would enable me to nurture my managerial skills to establish my association with the organization which would be fruitful to both of us.

Personal profile:

Name : SUBHODEEP ROY

Address : 369/1, PurbachalKalitala Road

Avishikta-I, Flat – E/101, Kolkata – 700078

Contact No. : 974-***-**** / 033-****-****

E-mail ID : ************@*****.***

Professional Experience : (Starting from latest)

· Worked in Focus Financial Solutions as a Marketing Manager from May 16 to January 2018.The Company is involved in selling Mutual Funds and other investment products and it has got a strong base with corporate houses and individuals and trades in commodity sector.

Presently working with BuzzMentr Consultancy for service businesses helping them in Marketing,Finance Strategy and also for Startup businesses.Working with the organization as Marketing executive.

My previous job details :

Name of the Company : WIPRO Ltd.

Designation : Associate

Job Responsibility : Working for British Telecom Services –Providing technical help to any connection related issues of Broadband users.

(Worked with WIPRO from March 2011 thereafter left the Organisation to peruse completion of my Management from ICFAI University)

Name of the Company : First Source Solutions Ltd., Kolkata.

Designation : Customer Service Associate

Job Responsibility : Servicing Vodafone customers for all new connections and servicing all existing customers in 2010.

Name of the Company : Compare Infobase - Kolkata

Designation : Consultant

Job Responsibility : Looking after project work of Data Base Management Systems .

· Worked with IBM Daksh BPO as a Customer Care Executive for Airtel in 2008 just after Completing DNIIT course from NIIT.

· Worked in Vishnu Solutions BPO as a Telesales Executive selling Mobile connections to U.K customers in 2006.

· Name of the Company : EXL Services (I) Pvt. Ltd. at Noida (U.P.)

Designation : Customer Care Executive

Job Responsibility : Handling of operational enquiries of valued customer of DELL the US Based Company from December 2004 to 2005.

· Professional Qualification

I have done a professional course in Human Resource Management named Diploma in HR from HR Spot Pvt Ltd.

a)Completed MBA with specialization in Marketing from ICFAI University in 2015.

b)Passed B.Com. fromUtkal University in the year 2004.

c)Passed Class XII, I.S.C. from A.G. Church School, Kolkata in the year 1998.

d)Passed Class X, I.C.S.E. from A.G. Church School, Kolkata in

the year 1995.

…3

· Computer Knowledge : a) Basic Course in Computer covering MS Office and Internet etc. from S.T.G.

b) Completed a course in introduction to Oracle Ji-SQL in 2007.

c) Completed one year professional course D’NIIT in Data Structure and Algorithm ADO, Net, XML, in 2008.

d) IT Fundamentals from RDBMS, OOPS using C # in 2008.

Languages Known : English, Hindi and Bengali.

Date of Birth : 31.07.1979 at Kolkata

Nationality : Indian

Marital Status : Single

Hobby : Reading and travelling

Calcutta :SUBHODEEP ROY

R E S U M E OFSUBHODEEP ROY

Looking for a change Administration

Career profile :

Completed MBA from ICFAI University with special emphasis on the following exposure

· Product Development in Consumer

· Service Sectors,

· Human Resource Management,

· Management Control &Information Systems and Organization Development.

Target opting :

With the above traits I would like to serve with an organization that would utilize my talents to the fullest. I am always prepared to face challenges that would enable me to nurture my managerial skills to establish my association with the organization which would be fruitful to both of us.

Personal profile:

Name : SUBHODEEP ROY

Address : 369/1, PurbachalKalitala Road

Avishikta-I, Flat – E/101, Kolkata – 700078

Contact No. : 974-***-**** / 033-****-****

E-mail ID : ************@*****.***

Professional Experience : (Starting from latest)

· Presently working in Focus Financial Solutions as a Marketing Manager for the last one and half years.The Company is involved in selling Mutual Funds and other investment products and it has got a strong base with corporate houses and individuals and trades in commodity sector.

My previous job details :

Name of the Company : WIPRO Ltd.

Designation : Associate

Job Responsibility : Working for British Telecom Services –Providing technical help to any connection related issues of Broadband users.

(Worked with WIPRO from March 2011 thereafter left the Organisation to peruse completion of my Management from ICFAI University)

Name of the Company : First Source Solutions Ltd., Kolkata.

Designation : Customer Service Associate

Job Responsibility : Servicing Vodafone customers for all new connections and servicing all existing customers in 2010.

Name of the Company : Compare Infobase - Kolkata

Designation : Consultant

Job Responsibility : Looking after project work of Data Base Management Systems .

· Worked with IBM Daksh BPO as a Customer Care Executive for Airtel in 2008 just after Completing DNIIT course from NIIT.

· Worked in Vishnu Solutions BPO as a Telesales Executive selling Mobile connections to U.K customers in 2006.

· Name of the Company : EXL Services (I) Pvt. Ltd. at Noida (U.P.)

Designation : Customer Care Executive

Job Responsibility : Handling of operational enquiries of valued customer of DELL the US Based Company from December 2004 to 2005.

· Professional Qualification

a)Completed MBA with specialization in Marketing from ICFAI University in 2015.

b)Passed B.Com. fromUtkal University in the year 2004.

c)Passed Class XII, I.S.C. from A.G. Church School, Kolkata in the year 1998.

d)Passed Class X, I.C.S.E. from A.G. Church School, Kolkata in

the year 1995.

…3

· Computer Knowledge : a) Basic Course in Computer covering MS Office and Internet etc. from S.T.G.

b) Completed a course in introduction to Oracle Ji-SQL in 2007.

c) Completed one year professional course D’NIIT in Data Structure and Algorithm ADO, Net, XML, in 2008.

d) IT Fundamentals from RDBMS, OOPS using C # in 2008.

Languages Known : English, Hindi and Bengali.

Date of Birth : 31.07.1979 at Kolkata

Nationality : Indian

Marital Status : Single

Hobby : Reading and travelling

Calcutta :SUBHODEEP ROY

R E S U M E OFSUBHODEEP ROY

Looking for a change Administration

Career profile :

Completed MBA from ICFAI University with special emphasis on the following exposure

· Product Development in Consumer

· Service Sectors,

· Human Resource Management,

· Management Control &Information Systems and Organization Development.

Target opting :

With the above traits I would like to serve with an organization that would utilize my talents to the fullest. I am always prepared to face challenges that would enable me to nurture my managerial skills to establish my association with the organization which would be fruitful to both of us.

Personal profile:

Name : SUBHODEEP ROY

Address : 369/1, PurbachalKalitala Road

Avishikta-I, Flat – E/101, Kolkata – 700078

Contact No. : 974-***-**** / 033-****-****

E-mail ID : ************@*****.***

Professional Experience : (Starting from latest)

· Presently working in Focus Financial Solutions as a Marketing Manager for the last one and half years.The Company is involved in selling Mutual Funds and other investment products and it has got a strong base with corporate houses and individuals and trades in commodity sector.

My previous job details :

Name of the Company : WIPRO Ltd.

Designation : Associate

Job Responsibility : Working for British Telecom Services –Providing technical help to any connection related issues of Broadband users.

(Worked with WIPRO from March 2011 thereafter left the Organisation to peruse completion of my Management from ICFAI University)

Name of the Company : First Source Solutions Ltd., Kolkata.

Designation : Customer Service Associate

Job Responsibility : Servicing Vodafone customers for all new connections and servicing all existing customers in 2010.

Name of the Company : Compare Infobase - Kolkata

Designation : Consultant

Job Responsibility : Looking after project work of Data Base Management Systems .

· Worked with IBM Daksh BPO as a Customer Care Executive for Airtel in 2008 just after Completing DNIIT course from NIIT.

· Worked in Vishnu Solutions BPO as a Telesales Executive selling Mobile connections to U.K customers in 2006.

· Name of the Company : EXL Services (I) Pvt. Ltd. at Noida (U.P.)

Designation : Customer Care Executive

Job Responsibility : Handling of operational enquiries of valued customer of DELL the US Based Company from December 2004 to 2005.

· Professional Qualification

a)Completed MBA with specialization in Marketing from ICFAI University in 2015.

b)Passed B.Com. fromUtkal University in the year 2004.

c)Passed Class XII, I.S.C. from A.G. Church School, Kolkata in the year 1998.

d)Passed Class X, I.C.S.E. from A.G. Church School, Kolkata in

the year 1995.

…3

· Computer Knowledge : a) Basic Course in Computer covering MS Office and Internet etc. from S.T.G.

b) Completed a course in introduction to Oracle Ji-SQL in 2007.

c) Completed one year professional course D’NIIT in Data Structure and Algorithm ADO, Net, XML, in 2008.

d) IT Fundamentals from RDBMS, OOPS using C # in 2008.

Languages Known : English, Hindi and Bengali.

Date of Birth : 31.07.1979 at Kolkata

Nationality : Indian

Marital Status : Single

Hobby : Reading and travelling

Calcutta :SUBHODEEP ROY

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