Customer Service, HR
Resume:
RAMESH BABU R
HC ***, Annanagar,
Trichy-******
TamilNadu,INDIA.
***********@*****.***
OBJECTIVE
To be a successful professional and to utilize my skills to the optimum so that both my organization and I am benefited by it. I want to work with a company that will give me opportunity to grow potentially, enough challenges and provide me all the support to perform my better abilities.
PROFESSIONAL SKILLS
●Freshness and activeness while working.
●Creativity and perfection in the work assigned.
●Tackle the problem with confidence by concerning the future also.
●Ability in bridging good relationships with customer.
QUALIFICATION
●MBA in HRM.
●Completed B SC psychology.
●Air hostess training (BTECHNC) in Frankfinn at Trichy.
●Diploma in Catering and Hotel Management.
SKILLS AND AREAS OF EXPERTISE
●Customer Service • Ticketing
●Ground Handling(APT Services) • Check-In
●Boarding & Arrivals • General Declaration
●Lost & Found • Special Handling
●Training & Placement Co ordination
PROFESSIONAL EXPERIENCE
Quality manager- Nexa PL.A motors, Trichy - FEB'18 to till date
Training & Placement CO ordinator - - SEP’15 to NOV’17
Amirta institute of Hotel management, Trichy
●Placement & co ordination with star grade hotels for the final year according to depts.
●IET training CO ordination with top grade hotels.
Ticketing & Reservation Executive - MAY’15 to SEP’15
Malindo Air Lines
● Ticket booking & issuance for the customers.
● Assisting customer for the re-issuance.
● Processing cancellation and refund for the ticket
Ticketing & Reservation Asst at MALAYSIA AIRLINES
-FEB’12 – MAR’15
●Ticket booking & issuance for the customers.
●Assisting customer for the re-issuance.
●Processing cancellation and refund for the ticket.
Traffic Asst at AIR INDIA EXPRESS, TAURUS-VIZKAAN
-NOV’10 -JAN’12
●Handling passengers at the Check-in counters, Boarding gate & Ramp.
●General Declaration for the Intl Flights.
Ground Staff at SRI LANKA AIRLINES, BALIKA - FEB’09 to SEP’10
●Baggage Handling and Tracing the passenger Baggage in World Tracer.
●Documentation Check at the Check-In counters.
●Handling Charter Flights.
PERSONAL DETAILS
Date of Birth - 28 Nov 1984
Sex - Male
Passport Number - N172720
Validity. - 18/06/2025
Linguistic Ability - Telugu, Tamil & English
Nationality - Indian
Marital Status - Married
I hereby declare that the above-furnished particulars are true to the best of my knowledge.
Place: Yours Sincerely
Date: RAMESH BABU .R
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