Customer Service / Administrative Assistant

OMO ANITA OMOIGIAFU 080********

*******@*****.***

CAREER

**** – Date:

Academic Librarian / Administrative Assistant

ENGREG INTERNATIONAL SCHOOL, Somolu, Lagos.

Selecting, developing, cataloguing and classifying library resources.

Liaising with departmental academic staff, external organization and suppliers.

Taking minutes in staff meetings.

Ensuring the maintenance of books, certain documents and library facilities.

Preparing reports for management and taking inventory of stocks.

Answering readers’ enquiries.

2012 – 2015:

Front Desk Officer / Personal Assistant

ANIDI & OGBOBE LEGAL PRACTITIONERS AND CONSULTANTS, Onikan, Lagos.

Received and welcomed clients and visitors.

Resolved client complaints with tact and diplomacy.

Scheduled, confirmed, updated and rescheduled clients for appointments.

Handled correspondences and answered enquiries.

Assisted in secretarial duty and office management.

PERSONAL DATA:

Address: 32, Salawu Onikoyi Street, Ifako-Gbagada, Lagos.

Date of Birth: 02 October, 1987.

State of Origin: Edo State

Gender: Female

Marital Status: Single

Nationality: Nigerian

Religion: Christianity

EDUCATION / QUALIFICATION: YEAR

National Youth Service Corps (NYSC) Certificate 2012

Bachelor of Arts in English & Literature 2010 University of Benin (UNIBEN), Benin City, Nigeria.

West African Certificate Examination (WAEC) 2004 Festac Girls Secondary School, Festac Town, Lagos.

First School Leaving Certificate 1998 Central Primary School, Festac Town, Lagos.

OTHER CERTIFICATION / TRAINING:

Microsoft I.T Academy 2012

TY Danjuma Foundation; AGDC / WINGS 2011 (Afterschool Graduate Development Centre /Workplace Intelligent Nigerian Graduates Symposium)

EXTRA CURRICULAR ACTIVITIES:

Researching, reading and catering.

REFEREES:

Available on request.

SUMARRY

Visionary Administrative Personnel recognized for significant contributions to the coordination and organization of office operations. Highly motivated and resourceful assistant with proficiency in both oral and written communications. In-depth understanding of what client needs and business methodologies. Self-starter with proven competency in effective organization and coordination of special events and meetings. Exemplary ability to seek out ways to improve processes and streamline operations with commitment and dedication.

SKILLS

Meeting Minutes and Preparation

Clerical Operations and Customer Service

Data Entry and Records Management

Communication Skills

Editing and Proof-Reading

Computer Skills

Problem Solving and Critical Thinking

People Management

Excellent Reader

Contact this candidate