Customer Service Social Media

Nikki Walls

Office Manager - TCB Pay

Las Vegas, NV

*********@*****.*** – 702-***-****

WORK EXPERIENCE:

Office Manager

TCB Pay — Las Vegas, NV — December 2013 to Present

- Used a range of office software including email, CRM database, social media, spreadsheets and databases

- Kept in-house records of monthly billing statements

- Processed payroll for 36 employees

- Prepared memos, and managed correspondence by handling inbound and outbound calls and transferring them as necessary; followed up with vendors and customers Elementary Teacher

Golden Avenue Elementary — San Diego, CA — August 2008 to September 2013

- Observed and assessed student performance and kept thorough records of progress

- Implemented a variety of teaching methods such as lectures, discussions and demonstrations

- Encouraged students to persevere with challenging tasks

- Enhanced reading skills through the use of children's literature EDUCATION:

Bachelor of Arts in English - San Diego State University — San Diego, CA - 2009 SKILLS:

• Office Administration (10+ years)

• Microsoft Outlook

• Customer Service

• Accounts Payable

• Accounts Receivable

• Invoicing

• QuickBooks

• Payroll

• Data Entry

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