Network Engineer

Bryant W. Celedio

Bryant W. Celedio

Mobile: 773-***-****

Email: *************@*****.***

EXPERIENCE SUMMARY

Over 10+ years of experience in Information Technology, Health Care & Hospitality IT support encompassing the following

Professional Areas of Expertise:

Enterprise Training IT Operations IT Help Desk

Web Development tools & Portals Networking Web Application Development Healthcare Operations Healthcare Nursing

Customer Support

Technology:

Software Applications Programming Languages

Cisco IOS SQL

Microsoft Visio Pro PL/SQL

Microsoft Office Suite(Excel) JAVA

Active Directory C++

Custom Applications C#

Training and Education– Plan, Develop, and provide training and staff development programs. Coordinate, create and establish courses which are technically and professionally focused. EDUCATION:

Bachelor of Science in Computer Information Systems DeVry University – Sherman Oaks, CA

Certifications – CCNA, pending completion 2019

Bryant W. Celedio

PROFESSIONAL EXPERIENCE

Client: Travelodge October 2012 – Present

Role: IT Support, Front Desk Manager

Major Responsibilities:

Manage Day to Day Operation of Travelodge Franchise Hotel.

Customer Support

Provide IT support.

Communicate status to all Stakeholders & Senior Management

Facilitate Training, Coaching & Customer Awareness to other coworkers

Nightly Audits Reporting

Ensure that all guest needs met, manage guest scheduling and reservations

Audit transaction records for accuracy and completeness

Troubleshoot payment processing and computer software related issues Client: Surgical Care Affiliates June 2008 – June 2011 Role: Staff Software Educator

Responsibilities:

Train staff on use of IT systems and software.

Develop curriculum for staff training.

Provide follow up support for IT systems and software.

Troubleshoot and find solutions to software issues.

Collaborate with team to improve efficiency and use of resources. Client: All’s Well Staffing Agency Jan 2005 – June 2008 Role: Case Manager

Responsibilities:

Assess client’s need for medical services in a home setting.

Collaborate with multi-disciplinary team to form and implement plan of care for clients.

Allocate resources as appropriate for client and according to care plan. REFERENCES: Available on Request

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