Employee Relations Human Resources

Rob Lockard, SPHR, SCP

Human Resources Executive

LinkedIn: roblockardshrmscp

email: ***.*********@*****.***

phone: 816-***-****

Career Synopsis

** ***** ** *********** ******-level human resources management experience as a strategic partner and administrator of cost-effective talent management solutions. A certified HR professional with a substantiated history of partnering with executives to create and improve employee-centered solutions and to align business practices and goals to human capital management strategies. Professional Experience

emineo HR Consulting, LLC April 2010 – Present

Human Resources Consultant, Lead & Founder

Temporary, project based strategic & tactical HR Consulting services. Specialties include Organizational Development, Talent Acquisition, Employee Relations, HRIS Systems, Benefits Management/Administration, Training & Development, On-Boarding & Team Development, Compensation (Job Valuation, Wage and Salary growth), and Compliance. Cohen-Esery, LLC Dec. 2014 – Sept. 2018

Director of Human Resources

Oversaw strategic HR and talent management initiatives including employee relations, recruitment, onboarding, healthcare benefits, benefit maintenance, employment law, compliance, compensation, communications and productivity for over 320 employees in 10 states.

Collaborated with the VP and C-Suite executives to plan the HR budget, design, align, and communicate business operations and performance goals to all employees enterprise-wide.

Directed and led a team of four direct reports to execute tactical HR strategies, e.g. FMLA, PTO, training and development as well as investigate and resolve employee conflict.

Oversaw all additional training needs and systems requirements including training and development, HRIS, ATS, and talent management systems.

Consulted and advised the HR team to thoroughly investigate and resolve employee relations issues with minimal exposure to risk or litigation.

Examined Worker’s Compensation claims which led to major re-education, redesign, and training resulting in more than $247,000 in annual savings.

Analyzed and corrected several processes which saved thousands of dollars; reduced litigation costs by $85,000, lowered healthcare costs by 10%, reduced employee and client turnover.

Improved HR’s visibility and company culture within the organization as a true business partner with executives and frontline employees through clear communication and leadership. Associated Wholesale Grocers, Inc., April 2013 – April 2014 Corporate Human Resources Generalist

Managed daily human resource duties for over 600 employees throughout 9 divisions while supporting the corporate HR department with more than 3,500 employees nationwide.

Spearheaded the ongoing analysis and improvement of the recruiting process including reducing time to fill, cost to fill, job ad costs, and turnover; reduced time to fill by 50%.

Created the Corporate Health and Welfare Initiative which lowered costs for all employees.

Drafted the organization’s award winning Ingram’s Top 25 Best Places to Work submission.

Managed FMLA, LOA, PTO, and Worker’s Compensation including processing and investigations.

Updated the employee manuals, handbooks, operational procedures and compliance materials. Capitol Concierge, Inc., Nov. 2011 – Feb. 2013

Director of Human Resources

Created the strategic direction and implemented all traditional HR practices with 2 direct reports supporting 270 employees in 7 divisions for the company with $15M in total revenue.

Improved HR’s value proposition and visibility within the organization via open communication, transparency, increased training and development, and HR structure. Rob Lockard, SPHR, SCP

Human Resources Executive

Acted as SME with senior leadership to coach and resolve issues with performance management, problem resolution, conflict resolution, business strategy and human capital management.

Automated several HR procedures, e.g. onboarding and payroll, with KPIs and measures. The Centech Group Inc., April 2010 – July 2011

Human Resources Manager

Managed day to day human resources duties for the Department of Defense contractor with a focus on improving recruitment strategies and processes.

Led and developed 2 direct reports to administer and coordinate HR and recruiting initiatives as well as three recruiting professionals.

Saved $130,000 in recruiting costs while maintaining 98% performance goals and superior quality.

Lowered employee benefit costs by $80,000 and sustained low costs year over year.

Resolved a major recruiting and talent acquisition pre-existing EEO issue via analysis and compliance resulting in three new ISO standard accounts and total operational compliance.

Created and implemented a reduction in workforce strategy free from protected class discrimination to realign, streamline, and reorganize the company’s structure. RAFFA, P.C., July 2008 – Feb. 2010

Senior Human Resources Generalist

Managed daily human resources, employee relations, and organizational development issues.

Worked in collaboration with various units as a strategy partner to meet performance goals.

Generated $125K in additional revenue through training and development programs for clients.

Introduced new systems technology to automate processes and increase communications. American Institute of Cancer Research Jan. 2007 – June 2008 Human Resource Manager

Led the implementation of HR policies with an HR Assistant, Administration Manager and several direct reports supporting Facility Maintenance and Administration

Oversaw FMLA, LOA, compensation, recruitment, training and development, performance management, retention, and employee engagement

Saved $120K by streamlining and automating several processes; sustained cost-cutting analysis throughout multiple processes and procedures

Built a leadership development program for both middle and senior management with workshops, management and team building skills for 18 senior managers

Resolved two very expensive and complex employee relations issues; negotiated better healthcare benefit plan options with a 0% rate increase

Target Stores Jan. 2004 – Jan. 2007

Human Resource Generalist

Managed daily human resource and human capital management issues with retail management, e.g. scheduling, customer service, problem resolution, performance evaluations, and leadership

Focused on staffing, development, engagement, rewards, and retention for 285 employees

During hurricanes Katrina and Rita, utilized organizational change and development knowledge and training to provide leadership to employees in transition due to the massive devastation, e.g. loss of property and displacement; assisted in navigating and executing corporate crisis management plans

Reduced turnover 10%; assisted in store sales of $360,000 Education

MS – Human Resources Development BA – History and Secondary Education, Clemson University Professional Associations

Society for Human Resource Management – Senior Certified Professional SHRM State Director (Washington DC – 2013) DC SHRM President (2012) SHRM SE Regional Scholarship Selection Committee (2008, 2010, 2012)

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