AMBETH-LEE BROWN
CURRICULUM VITAE
SECRETARY / ADMINISTRATION / PA
1
Johnson Park
Worcester
6850
WILLING TO RELOCATE
To whom it may concern
I consider myself a hard worker and dedicated person and will do my utmost best to be a valuable asset to your company and will improve where my assistance might be needed. I am a team player and can also function independently. I always have a positive attitude because I believe that negativity in any area of your life is just useless. Maintaining a high level of professionalism is always a top priority, and I believe every employee is valuable and should be treated with respect. I am highly organized and capable of taking on the tasks. I think I would be a great addition to your company and believe that I could learn a lot as well. Thank you for taking the time to review and consider my job application. Please contact me should you require more information or wish to interview me. Yours faithfully,
Ambeth-Lee Brown
2
3 Kenneth Road, Johnson Park, Worcester, 6850
TEL : 023-***-****, MOBILE : 072-***-****, E-MAIL : ***********@*****.*** PERSONAL INFORMATION
EDUCATION AND TRAINING
SECONDARY EDUCATION
Qualification NATIONAL SENIOR CERTIFICATE (Grade 12) Completed
November 2008
School Montana High School – Worcester, Western Cape Subjects
Afrikaans Home Language,
English First Additional Language,
Mathematical Literacy,
Life Sciences,
Computer Applications Technology,
Life Orientation,
Consumer Studies
Name Ambeth-Lee Brown
Nationality South African
I.D Number 900-***-**** 08 2
Home Language Afrikaans – Read, Speak and Write
Other Languages English – Read, Speak and Write
Driver's License Code 10
Dependents 2
Disability None
3
TERTIARY EDUCATION
Qualification
CERTIFICATE: BASIC AMBULANCE
ASSISTANT (LEVEL 5)
Completed June 2015
Institution Ambutek – Milnerton, Western Cape
Qualification CERTIFICATE: Make Up Course
Completed March 2014
Institution Beauty by Jess – Worcester, Western Cape Qualification
NATIONAL DIPLOMA:
MANAGEMENT ASSISTANT (N4-N6)
Completed June 2012
Institution Boland College – Worcester, Western Cape Subjects
Communication,
Office Practice,
Computer Practice,
Information Processing,
Entrepreneurship & Business Management and
Computer Practice
Qualification
Further Education and Training Certificate-
Short Term Insurance (NQF 4)
Completed April 2019
Institution Intelligo
WORK EXPERIENCE
Employer Esselenpark High School - Worcester, Western Cape Position SECRETARY (2 WEEKS PRACTICAL)
Period 9 June 2011 – 24 June 2011
Responsibilities :
Type and distribute of correspondence,
Front desk reception,
Answering phone and operating the switchboard,
Filing of documents
4
Employer Intègro Brokers - Worcester, Western Cape Position RECEPTIONIST / CLERK
Period June 2013 – April 2015
Responsibilities :
Type and distribute of correspondence,
Typing letters for Director,
Front desk reception,
Answering phone and operating the switchboard,
Filing of documents,
Corresponding with clients (telephonic, e-mail and letters),
Giving advice under supervision for Short-term Insurance
Personal Lines and Short-term Insurance Commercial Lines Employer Worcester Preparatory School - Worcester, Western Cape Position TEACHER ASSISTANT
Period January 2016 – Julie 2017
Responsibilities :
Helping teachers in class with task from Gr.1 – Gr.3
Marking of books and tests
Assist reading groups in class
Assist teacher with Gr.3 English LSE maths class
Helping Gr.3 learners with homework at aftercare Employer Hermitage – Worcester, Western Cape
Position
JUNIOR BROKER ASSISTANT (CLAIMS HANDLER)
PERSONAL LINES
Period Julie 2017 – April 2018
Responsibilities :
Filling clients documents in files
Taking claims from clients (Personal lines)
Registering claims and follow up on claims
Contacting the client to get claim information
Helping senior staff with handling claims (Personal lines) 5
Employer
Optimum Financial Services – Worcester, Western Cape
(Two of the brokers of Hermitage started their own Optimum branch in Worcester and our staff and myself moved with them) Position
JUNIOR BROKER ASSISTANT (CLAIMS HANDLER)
PERSONAL LINES
Period April 2018 - Present
Responsibilities :
Formed part of Optimums claims team
Working with claims that comes from the Hub
Taking claims from clients
Registering claims and follow up on claims
Contacting the client to get claims information
Welcoming walk in clients
Order stationary for the office
Making coffee and tea for clients
Answering phone and put it through to the correct person
Taking messages for staff
CANDIDATE EXECUTIVE SUMMARY (BRIEF OVERVIEW OF EXPERIENCE)
Excellent office etiquette
Proven telephone etiquette
Attentive organizing and scheduling
Exceptional computer skills in (MS Office package: Word, Excel, Outlook and PowerPoint)
Very effective organizational skills
Ability to work under pressure and deadline driven
Knowledge and experience in an administration
Knowledge in customer care by liaising with clients on daily basis to ensure effective and efficient service
COMPUTER SKILLS
Microsoft Office
MS Word
MS Excel
MS PowerPoint
MS Outlook
Internet
FSP
6
REFERENCES
Mr. P Viljoen
Director – Intègro Brokers
Tel : 023-***-****
Miss L Van Der Westhuizen
Principle – Worcester Preparatory School
Tel : 023-***-****
Mr. F Ungerer
Supervisor – Hermitage
Tel : 082-***-****
Mr. E Thomas
Office Manager – Optimum Financial Services
Tel : 082-***-****
Me. L Barkhuizen
Claims department Manager – Optimum Financial Services Tel : 021-***-****