Manager Power Plant
Resume:
Frank Raefski
Boonton Twp, NJ 07005
Home: 973-***-**** *****@***.***
Program/Project Manager
Outstanding performance in managing complex projects (budget range of $1M – $25M, & team size of 40-50 members) relative to meeting assigned schedules/milestone and budgets using Project Management tools and methodologies, and ISO 9001 Quality Standards. Team oriented with notable success building partnerships & directing cross process management teams. Key initiatives are negotiating vendor Software (SW) and Hardware (HW) deliverable, planning, scheduling, development, issue resolution, test & deployment of vendor SW and/or HW releases in direct support of business objectives.
Competencies:
Project Planning - Author detailed Project Plans
Negotiate vendor deliverable
Vendor Management
Process Improvement/Development/Management Leader
Team Building
Develop MS Project timeline (Identifying key Milestones/Quality Gates)
End to End SDLC from requirements definition to production release
Identify & schedule training
Schedule & manage project status/team meeting
Root Cause Analysis
Identify issues, tracking, & manage appropriate resolution
Risk Management
Identify & evaluate risks, & provide strategies to mitigate the consequences
Disaster Recovery (DR) Management - Evaluate & implement DR strategy
Waterfall & Agile software development methodologies
Experience managing off shore teams
Cemport, New Jersey (2/2017 – Present)
Role – Office Manager
AT&T (NextGen), Bedminster, NJ (7/2013 – 6/2016)
1/2016 – 6/2016
Role as IT Project Manager responsible for budget & issue resolution associated with SW & HW deployment relative to switch upgrade from UNIX to LINUX for Digital Experience (DE) organization.
7/2013 – 12/15
Role as a Lead IT Project Manager responsible for the Production deployment of hardware, and application software development projects to support the deployment of fiber to support AT&T Uverse services.
Successfully managed multiple Software Development Life Cycle (SDLC) projects from Initiation to Production.
Facilitated Project Planning meetings for defining project scope.
Facilitated reviews of Business Requirements Documents (BRDs).
Facilitated reviews of Test Plans as provided by Systems Test and Software Quality Assurance to ensure testing would be accomplished in support of the project scope and defined features.
Managed Training, User Acceptance Test (UAT), User Certification Test (UCT), this required managing multiple project teams in multiple U.S. time zones and offshore sites.
Worked closely with various AT&T IT teams to define a solution which meets client requirements.
Managed and tracked project risks and assessed and prioritized issues by mitigating solutions and/or resources to minimize, monitor and control impact to project scope expectations.
Worked closely with Release Management and adhere to Project Release Calendar
Managed Project Budget and Project Estimate revisions.
Organized and facilitated Phase Kickoff meetings with project teams at the beginning of each phase.
Authored Project Plan, Work Breakdown Structure (WBS), Requirements Management, Risk Management, Schedule Management, Mitigation and Communication plans.
Managed the upgrade of UNIX to LINUX switched.
Project Manager - VPMO issues & deployment budgets.
AT&T (Tekmark), Bedminster, NJ (12/2008 – 12/2011)
As a Client Project Manager/Business Analyst responsible for the Production deployment, and Hardware, Software Development Life Cycle (SDLC) projects of the BMC Remedy Problem Management System.
Successfully managed multiple Software Development Life Cycle (SDLC) projects from initiation to production for BMC Remedy Problem, and Incident Management Systems.
Facilitated Project Planning meetings for defining project scope.
Facilitated reviews of Business Requirements Documents (BRDs).
Facilitated reviews of Test Plans as provided by Systems Test and Software Quality Assurance to ensure testing would be accomplished in support of the project scope and defined features.
Managed Training, User Acceptance Test (UAT), User Certification Test (UCT), this required managing multiple project teams in multiple U.S. time zones and offshore sites.
Worked closely with various AT&T IT teams to define a solution which meets client requirements.
Managed and tracked project risks and assessed and prioritized issues by mitigating solutions and/or resources to minimize, monitor and control impact to project scope expectations.
Worked closely with Release Management and adhere to Project Release Calendar
Managed Project Budget and Project Estimate revisions.
Organized and facilitated Phase Kickoff meetings with project teams at the beginning of each phase.
Authored Project Plan, Work Breakdown Structure (WBS), Requirements Management, Risk Management, Schedule Management, Mitigation and Communication plans.
Ensured compliance of all stipulated requirements to ensure AT&T ITUP Process is followed during the Project phases and decision
Reported project status to business owners and impacted stakeholders.
Performed closeout activities at the conclusion of the project including archiving of applicable documentation, apprising all applicable stakeholders and documenting Lessons Learned
Responsible for system administration
Responsible for Incident analysis
AT&T (TMNG/RVA) Bedminster, NJ (5/2006 – 9/2008)
Project Manager: Managed the upgrade/development of Sale systems to support the migration of wireless customers.
Test Manager: Managed UAT and UCT relative to GCSM, EFMS, EXMGR platforms
Business Analyst Manager: Develop Processes and Job Aids/Methods & Procedures for AT&T Sales Executives.
AT&T Labs, Bedminster, NJ (6/1990 – 2/2005)
As a Program/Project Manager I was responsible for the Production deployment of new database systems relative to Hardware and Software Development Life Cycle (SDLC) projects to the AT&T Long Distance Network. Project responsibilities were not limited database projects. All projects were completed on time and within budget.
Successfully managed multiple Software Development Life Cycle (SDLC) projects from Initiation to Production for the Segmentation Directory (SD) project (1995 - 2005), & the Signaling Server Project (2001- 2005).
Managed the end to end SW/HW development & deployment. Hardware installation included power distribution, T1 cross connect and alarm bays/frames, routers, associated lan connections and workstations. The program required managing the development effort of approximately five operating support systems (OSS), 4E, and 5E long distance switching systems required to interface with the BBSTP.
Release Manager for subsequent SW releases, development and deployment as part of Life Cycle Management. This included entrance & exit criteria for User Acceptance Testing (UAT) User Certification Testing (UCT)
Segmentation Directory (SD) project (1995 - 2001) - SD is a new network element deployed (1997 - phase 1) into the AT&T voice network. Subsequent SW releases developed and deployed (phase 2 - 5) in support of business objectives. This included establishing TCP/IP connectivity with all Operation Support Systems.
Managed the AT&T Operation Support Systems (OSS) & Work Centers requiring software development, hardware installation and training to support and interface with vendor platforms. Main responsibility included identifying SW and HW requirements and deficiencies, developing timelines for hardware engineer, furnish and installation (EFI). In addition to software integration, testing and deployment
Managed AT&T Local Switch Migration: Developed the Controlled Introduction strategy to migrate AT&T local switches (Lucent 5E, and Nortel DMS 250 & DMS 500 switches) to the AT&T core network
Lead Project Manager
Conducting vendor management, cross process management and issue resolution using an ISO certified quality management process utilizing a Quality Gate Process.
Managed critical production readiness activities to ensure timely delivery and smooth transition of post implementation of the system solution to the clients production environment
Provided high level MS Project Timeline/Schedules in support of overall project plan
Managed change control process to ensure changes to project scope were controlled to minimize increase to project cost, disruption
Executed Risk Management – Identified, evaluated risks and provided strategies to mitigate the consequences
Managed Issue resolution – Identified and tracked issues to appropriate resolution
Provide project status to upper management utilizing MS Power Point.
End-to-end project management
Facilitated Post Mortem / Retrospective project reviews for continuous process improvements.
Managed network competitive assessment studies relative to PDD & data analysis.
Process Manager
Developed & improved process relative to Cycle Time Reduction.
Developed temples to ensure efficiency and consistency across all project.
Education
Master's Certificate in Project Management - George Washington University
Electrical Engineering - Fairleigh Dickinson University (Attended)
Electronic Technology - RCA Institutes
Technical Proficiencies
MS Office Suite - Word, Excel, Power Point, Project, Outlook
Platforms/Systems:
GCSM (Global Client Solutions Manager)
Lucent Technologies - Segmentation Directory (data base), Centralize Site Processing Unit (CSPU – link analyzing system/tool), Signaling Transfer Point (data base), Lineage DC power plant.
Nortel Networks – Broad Band Signaling Transfer Point (BBSTP).
Liebert – USP power plant
DC Power Plant
Telica – Network Gateway Boarder Element (VOIP network platform)
Alcatel – Call Control Element (VOIP network platform)
Mercury Quality Tool
Business Objects (Analysis Tool)
BMC Remedy Problem Management System/Tool
PRISM, CMPM, CR Tool
VPMO Tool
IAMS Tool
Leadership/Management Training
Leadership for the Future
Communications Workshop
Effective Presentation
Managing People and Performance
ISO 9001
OAA Process
AT&T 3D Process
AT&T CPF Process
AT&T PAT
AT&T PMATT
Agile Bootcamp (1/2014)
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