MICHELLE WILKEN
************@*****.***
OBJECTIVE
Seeking position as Flight Attendant with a growing airline that has a progressive environment. SUMMARY OF QUALIFICATIONS
Experienced Executive Assistant with over five years’ experience reporting to Managing Partners and C Level Executives with all personal and professional support responsibilities. Excellent organization skills with the ability to manage multiple projects and priorities simultaneously. Personal Assistant responsibilities include preparing for client lunch/dinner meetings, parties, evening events for CEO, managing partners and all employees on staff. Calm under pressure, reliable and trustworthy. Ability to act as an extension of the executive to both internal and external clientele. Excellent verbal and written communicator with the wisdom to encourage open relationships while maintaining confidentiality. Certified Notary Public. Excellent technical skills, including the Microsoft Office Suite, Adobe Acrobat, Illustrator and Photoshop. Marketing and event planner for the past ten plus years. PROFESSIONAL HISTORY
Veteran Restoration – Field Day Cleaning, LLC October 2014 to 2019 Executive/Personal Assistant/Operations Manager to CEO Frisco, TX
• Responsible for interviewing, hiring employees and managing all employees.
• Schedule and coordinate all appointments for multiple properties each week.
• Set work schedule for all employees that is updated throughout the week as new properties come in.
• Work directly with Property Manager, Project Manager and General Contractor for each job site to meet timeline for completion.
• Inspect each site to maintain all work is complete and to the Property Managers specifications.
• Create, manage and distribute invoices to vendors for payment.
• Purchased and stocked needed supplies for weekly cleans and make ready properties.
• Attend meetings and classes to network for new prospective business relationships.
• Responsible for all accounting, bank deposits and drafts to employees and taking payment from clients via merchant account JP & Associates REALTORS® September 2017 to 2018
Realtor/Licensed Real Estate Agent – Part-time Frisco, TX
• GRI Designation
• Specializing in New Construction Sale
• Texas Veteran Land Board
• Relocation Specialist
MedProperties Holdings, LLC – Commercial Real Estate MOB & Senior Housing January 2015 to May 2017 Executive Assistant to Managing Partners Dallas, TX
• Responsible for office management, records maintenance, and investor correspondence
• Directed all event coordination for on-and off-site meetings including coordinating all catering preparations
• Travel Management coordinating all travel plans for Managing Principals
• Coordinated all events with clients/investors held in the office
• Excellent customer and client relations
• Assembled, revised, proof read and structured quarterly reports, newsletter publications to all investors
• Front end management, greeting clients, maintaining common areas, replacing items used by clients and partners American Eagle Harley-Davidson January 2014 to March 2015 Marketing Director Corinth, TX
• Leader in planning development and implementation of all of the dealerships marketing strategies, marketing communications and public relations activities, both external and internal
• Networking with outside partners and communities to promote the dealership, Harley-Davidson brand and motorcycles
• Directs the efforts of the marketing, communications and staff to coordinate all dealership events on site and off site
• Manage responses and postings daily/weekly – SEO, SEM, Facebook, Twitter and Instagram management and additional social media as needed
• Website design and daily/weekly updates
• Draft annual marketing schedule for General Manager within allotted budget guidelines given directly from Owner of the dealership
• Responsible for organizing, hiring, purchasing food, beverages and all other supplies for events.
• Organizing and orchestrating event from start to finish.
• Budget for each event adhered to or lower than allowed amount for each event.
• Working relationship with all vendors including but not limited to 25 different bands in the area.
• Placed orders each week for food and beverages for 500 to 1000 people.
• Planner guideline including the budget and what worked and what didn’t kept files accordingly.
• Working relationship with 20 to 30 non-profit organizations to help with events and donated the earnings from out event to that particular non-profit organization working with us on that event.
• Paid out all vendors each week per check request form filled out by marketing director to accounting department CPI One Point April 2012 to January 2014
Account Manager Lewisville, TX
• Managed selected territory, new and existing clients.
• Researched buying trends and new products interested in.
• Responsible for monitoring market conditions, product innovations and competitor activity, and adjusted account sales approach to addressing the latest market developments.
• Devised strategy for prospective and existing clients to maintain relationship and generate new business.
• Attended monthly meetings with Houston management team
• Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
• Addressed customer/client questions and concerns regarding products, prices and availability. SKILLS
• Advanced in MS Office Suite
• Domestic & Foreign Travel
• Expert Level Project Management
• Client Relations/Communications
• Event Coordinator
• Executive Office Management
• Strategic Calendar Management
• Document Management
• Budgeting & General Accounting
• CRM Management
EDUCATION
University of Nebraska Lincoln Nebraska
Architecture and Interior Design 24 Credit hours
Texas Real Estate License
#0666100 – Active