N SAI KUMAR

SALESFORCE ADMIN/DVELOPER

Email: ac9syf@r.postjobfree.com

Phone: 402-***-****

Vibrant and self-motivated professional with over all 5 years of experience as Salesforce Developer, Lightning Developer and Administrator.

PROFESSIONAL SUMMARY

Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.

Involved in salesforce configuration, customization, integration, deployment, communities and classic to lightening migration, lightening components lightning design system

Release Management, Major and Minor Releases and deployments, Change sets.

Experienced in creating the Lightning components and Lightning Applications.

Developed Visual force pages using Lightning Design system.

In-depth understanding of the capabilities and constraints of the Salesforce CRM application, testing, migration, rollout, training and ongoing coupled with good understanding business goals and processes, requirements gathering, implementation administration.

Experience in creating Custom Objects, Custom fields, Formula Fields, Validation rules, Custom Tabs, Products and Price books, Reports and other components as per the client requirements.

Used SOQL&SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.

Experience in Sales force development including Apex Classes / Controllers, Visual force, Apex Triggers, S-Control, Scheduler and Batch Processes and used Sales force API.

Worked with command line interface, import wizard to migrate the data from Oracle database, also used Apex Data Loader to perform the DML operations by using CSV files.

Hands on designing& developing in Sales & Marketing cloud.

Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.

Extensive experience in analyzing organization process, converting business workflows into Salesforce.com workflows and configuring Salesforce.com to meet business requirements.

Experience developing client facing solutions using Salesforce Community’s framework.

Hands on Apttus CPQ and working with a sales-focused Salesforce.com Sales Cloud implementation.

Installed Sales force AppExchange Apps configured and maintained user security permissions in compliance with organizational needs.

Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.

Experience in Salesforce Communities, Knowledge Articles, Content/Library, Sales & Service Cloud Features.

Experience in Web Services to integrate with the third-party applications, MDM Integrations and AppExchange apps.

Expertise in implementing field level security and page level security based on the profiles.

Worked on Sharing rules including Owner to Owner (Role/Public Group) and criteria-based sharing.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Working experience in Agile, Waterfall SFDC methodologies.

Experience on different work environments included, Development, Test, UAT and Production.

Hands on Salesforce1 Mobile Application development.

Experience in working with Eclipse IDE with Force.com Plug-in environment for writing.

Business logic in Apex Programming Language.

Experience in Force.com sites development using Visualforce, jQuery, custom labels, AJAX toolkit and CSS.

Experienced in web technologies like HTML, XML, CSS, JavaScript, Angular JS, jQuery and SOAP

TECHNICAL SKILLS

Salesforce.com

Apex Language, Apex Classes, Apex triggers, Apex Web Services, Visual force Pages, S-Controls, SOQL, SOSL, AJAX, Workflow & Approvals, Dashboards, Lightning App Builder Data Loader, Reports, Analytics Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in

Salesforce.com Tools

Force.com IDE, Force.com API tools i.e. Data Loader, Force.com Explorer, Force.com, Migration Tool, Force.com Excel Connector.

Web Development

XML, HTML, CSS, Visualforce (Custom Visual Pages), JSP, SOAP, Visual Studio2017.

Languages

Java, C#, Apex, JavaScript, SQL

Database

Microsoft SQL Server, MS Access 10g/9i/8i, DB2.

Platforms

Windows, Windows Server,

Operating Systems

UNIX, LINUX, Windows

Application Servers

Apache, Tomcat Server, Web logic, IBM Web Sphere

Certification:

Certified as Salesforce Platform I Developer.

PROFESSIONAL EXPERIENCE

Walmart (Bentonville, AR) Aug2018 - Present

Salesforce Developer

Description: Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas. Walmart is the world's largest company by revenue—over US$500 billion, according to Fortune Global 500 list in 2018—as well as the largest private employer in the world with 2.2 million employees. The company was listed on the New York Stock Exchange in 1972. By 1988, Walmart was the most profitable retailer in the U.S., and by October 1989, it had become the largest in terms of revenue.

Roles & Responsibilities:

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.

Developed component using Lightning Aura Framework.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Designed and implemented technical solutions to satisfy functional and non-functional requirements while ensuring quality, scalability and timely delivery.

Performed comprehensive testing prior to engage business analysts and end users for testing and provided tier 2/3 support.

Delivered project needs on time with Agile Methodology.

Operated in 3-week sprints with flexibility on length based on immediate functionality concerns.

Ensured application availability and data integrity through preventative maintenance and upgrades.

Implemented and maintained Cases Management in Salesforce Service Cloud.

Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.

Knowledge on Lightning components by using Aura frame work.

Created an app by using Lightning App Builder in Mobile.

Involved in using Lightning, Process Builder and Workflows.

Created Pricing rules, constraint rules for types of products.

Deploying applications from Sandbox to Production using Change Sets.

Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.

Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address)

Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.

Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Maintained user roles, security, profiles, and workflow rules wherever necessary.

Created complex workflow rules criteria for field updates and email alerts.

Environment: Sales force CRM, Apex Language, Visual Force Pages, S-Controls, Data Loader, Work Bench, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox Data loading, HTML, Java Script, CSS, XHTML, DHTML, XML, Rest Web Services UI, WSDL, SOQL.

UBER (San Francisco, CA) Jun2016 – July 2018

Salesforce Developer/Admin

Description: Uber Technologies Inc. is an American multinational transportation network company (TNC) offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in 785 metropolitan areas worldwide. Its platforms can be accessed via its websites and mobile apps.

Responsibilities:

Gathering the business requirements from business team and users. Writing the functional specification document based on the business requirement document.

Leading a team of six people that includes three developers off-shore.

Conducting daily support calls and enhancement planning calls.

Writing Apex triggers, apex classes, developing Visual force pages, batch classes, scheduled apex, and test classes.

Highly used data loader and informtica on demand tool to integrate Salesforce with other legacy systems.

Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for new users.

Solely responsible for deploying the components from staging environment to production.

Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, Exact target, Marketo, Dupe Catcher, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc.,

Highly involved in interacting with the end users directly and conducted training sessions around the globe.

Highly involved in customizing the Salesforce functionalities like workflows, approval process, setting up roles, creating profiles, security controls, data management.

Solely designed and documented the application enhancements post go live.

Involved in integrating Salesforce with other in-house data bases using informatics cloud.

Implemented single-sign on for the organization.

Keeping track of all Salesforce releases throughout the year and implementing latest enhancements immediately in the application.

Raising cases with Salesforce support team in solving the product bugs.

Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,

Developed complex visualforce pages using standard, custom controllers and components.

Responsible for refreshing the Full copy and training sandbox environments regularly.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, Conga App Extremes and Visualforce Pages, HTML, CSS And BootStrap.

OneAPPS, Hyderabad June 2014 –December2015

Role: Salesforce Developer/Admin

Description: OneAPPS is one of the leading Enterprise solutions providers for Midcap and large cap Enterprises helping them reap the benefits of their strategic investment in IT. From the initiation OneAPPS has been growing by leaps and bounds with its proven combination of consistent innovation and delivering world class Enterprise solutions by keeping the need of the customer at the core.

Responsibilities:

Design and developed solutions based on functional, migration and integration requirements for SFDC platform.

Work on customization of standard objects like Lead, Account, Contact and Opportunity.

Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.

Create custom report types, custom reports and dashboards to meet the reporting requirements of the decision makers in the organization.

Handled web services API integrations.

Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.

Created profiles and implemented Object and field level security to hide critical information

Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.

Work on complex data migration projects using Data Loader tool and Cast Iron.

Develop Visualforce pages, Visualforce custom components, portal pages with JavaScript for validation.

Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions.

Integration of Sales cloud with external information systems using SOAP API web services.

Proficient creating custom user interfaces with Visualforce, developing custom business logic in APEX, writing test classes.

Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Deploy changes from SFDC sandbox environment to Production environment using change sets.

Interacted with customer operations managers to identify issues and potential areas for improvements to existing applications.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, App Exchange, Cast Iron (5.6), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Dashboards, Custom Objects & Tabs, SOAP API, Email Services, Sandbox, Force.com Eclipse IDE Plug-in, Windows 7.

EDUCATION QUALIFICATIONS:

Course

Institution

PLACE

B. Tech (E.C.E.)

PVP Siddhartha Institute of Technology

Vijayawada, India

MS in Information Technology

Campbellsville University

Kentucky, US

Contact this candidate